Clay Cooley Hyundai of Rockwall

They were very professional. Seemed overbooked at the time. Wait time was too long, 2.5 hours. Probably because it was a Saturday and in the middle of the day. I also asked for t Seemed overbooked at the time. Wait time was too long, 2.5 hours. Probably because it was a Saturday and in the middle of the day. I also asked for the inside of rear windshield be cleaned from a smog film and it wasn't cleaned off More

Fixed my car, answered all my questions. Jennifer was easy to contact and responded quickly. Jennifer was easy to contact and responded quickly. More

jennifer was great! the service was quick and good work done. would reccoment to friends the service was quick and good work done. would reccoment to friends More

Darrel truly went above and beyond with the service I received. From start to finish, he was professional, attentive, and genuinely cared about making sure everything was done right. He took the time to received. From start to finish, he was professional, attentive, and genuinely cared about making sure everything was done right. He took the time to make sure everything was taken care of, answered every question I had, and made sure I felt confident and taken care of throughout the entire process. It’s rare these days to find someone who operates with such integrity and customer-first mindset. Because of Darrel, he made a not so great sale experience , a great outstanding service experience, and I will absolutely be back and recommend him to others without hesitation. More

Darrel truly went above and beyond with the service I received. From start to finish, he was professional, attentive, and genuinely cared about making sure everything was done right. He took the time to received. From start to finish, he was professional, attentive, and genuinely cared about making sure everything was done right. He took the time to make sure everything was taken care of, answered every question I had, and made sure I felt confident and taken care of throughout the entire process. It’s rare these days to find someone who operates with such integrity and customer-first mindset. Because of Darrel, he made a not so great sale experience , a great outstanding service experience, and I will absolutely be back and recommend him to others without hesitation. More

Our experience was very positive! The staff answered all our questions and handled all of our concerns. We are very happy with our Palisade! The staff answered all our questions and handled all of our concerns. We are very happy with our Palisade! More

Service was done. Technician turned off the auto headlights. Would have like to have gotten a car wash. Other brands I have owned washed the car with service. Technician turned off the auto headlights. Would have like to have gotten a car wash. Other brands I have owned washed the car with service. More

Josh Shepard was a great salesman to work with for our new Hyundai. Easy and friendly new Hyundai. Easy and friendly More

Cool Is this ai ? Lmao , she was helpful and informative. Made me feel welcomed and overall made the process easy and simple Lmao , she was helpful and informative. Made me feel welcomed and overall made the process easy and simple More

There was a minor communication mixup regarding the completion of services for my vehicle. My vehicle had been completed for 2 days and I wasn’t notified and the portal was not updated. This resulted i completion of services for my vehicle. My vehicle had been completed for 2 days and I wasn’t notified and the portal was not updated. This resulted in loss of production for me. When I completed my customer survey the manager contacted me immediately to listen to my concerns and rectify the issue. I’ve always had great service from this dealership and immediate response to this issue was very nice customer service. I’d recommend their services to others and I will be a returning customer. I have no doubt that this will not be a recurring issue in the future. More