Clay Cooley Hyundai of Rockwall

Darrel truly went above and beyond with the service I received. From start to finish, he was professional, attentive, and genuinely cared about making sure everything was done right. He took the time to received. From start to finish, he was professional, attentive, and genuinely cared about making sure everything was done right. He took the time to make sure everything was taken care of, answered every question I had, and made sure I felt confident and taken care of throughout the entire process. It’s rare these days to find someone who operates with such integrity and customer-first mindset. Because of Darrel, he made a not so great sale experience , a great outstanding service experience, and I will absolutely be back and recommend him to others without hesitation. More

Darrel truly went above and beyond with the service I received. From start to finish, he was professional, attentive, and genuinely cared about making sure everything was done right. He took the time to received. From start to finish, he was professional, attentive, and genuinely cared about making sure everything was done right. He took the time to make sure everything was taken care of, answered every question I had, and made sure I felt confident and taken care of throughout the entire process. It’s rare these days to find someone who operates with such integrity and customer-first mindset. Because of Darrel, he made a not so great sale experience , a great outstanding service experience, and I will absolutely be back and recommend him to others without hesitation. More

Our experience was very positive! The staff answered all our questions and handled all of our concerns. We are very happy with our Palisade! The staff answered all our questions and handled all of our concerns. We are very happy with our Palisade! More

Service was done. Technician turned off the auto headlights. Would have like to have gotten a car wash. Other brands I have owned washed the car with service. Technician turned off the auto headlights. Would have like to have gotten a car wash. Other brands I have owned washed the car with service. More

Josh Shepard was a great salesman to work with for our new Hyundai. Easy and friendly new Hyundai. Easy and friendly More

Cool Is this ai ? Lmao , she was helpful and informative. Made me feel welcomed and overall made the process easy and simple Lmao , she was helpful and informative. Made me feel welcomed and overall made the process easy and simple More

There was a minor communication mixup regarding the completion of services for my vehicle. My vehicle had been completed for 2 days and I wasn’t notified and the portal was not updated. This resulted i completion of services for my vehicle. My vehicle had been completed for 2 days and I wasn’t notified and the portal was not updated. This resulted in loss of production for me. When I completed my customer survey the manager contacted me immediately to listen to my concerns and rectify the issue. I’ve always had great service from this dealership and immediate response to this issue was very nice customer service. I’d recommend their services to others and I will be a returning customer. I have no doubt that this will not be a recurring issue in the future. More

They provide a great customer experience and exceptional service. They follow up to ensure that the customer was completely satisfied with their visit. service. They follow up to ensure that the customer was completely satisfied with their visit. More

Greeted at pull up and called by my full name and confirmed my services and was shown the nice waiting area! confirmed my services and was shown the nice waiting area! More

Great Service, scheduled that morning and was in and out. Best service I have received in some time. Best service I have received in some time. More