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Clay Cooley Hyundai of Dallas

Dallas, TX

4.4
771 Reviews

39444 Lyndon B Johnson Fwy

Dallas, TX

75232

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771 Reviews of Clay Cooley Hyundai of Dallas

October 01, 2020

Julian Salazar was amazing! He got me everything I asked for and I left within an hour with a brand new Palisade! Everyone at the dealership was so helpful and friendly. I will definitely be recommending th More

by Dani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Salazar, Yessica Peralta
August 06, 2020

Bob Stalling was great. From start to finish. We live in Houston and purchased from Dallas because we had a bad experience with Ron Carter Hyundai. We made the right decision. Absolutely no extra fees at Bo More

by Robert
Recommend Dealer
Yes
Employees Worked With
Robert Stallings, Miguel Rodriguez, Julian Salazar
November 12, 2019

Customer service manager and general manager are rude! I complained about a questionable charge and they then refused to repair my car. Were more concerned with Ratings than customer service. Customer se More

by JonW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim (claimed to be CS manager and someone how claimed to be General manager but does not match names googled for those positions
June 02, 2019

Good Customer Service Julian Salazar was a great help to my son not only 1 time but 2 times he takes his time with his customers and make sure that you get the BEST. Custom More

by Autrykeekee$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ward Jones, Julian Salazar
September 22, 2018

Salesman was argumentative and a little shady I came there to test drive an Elantra GT one night an hour before closing. I was told before I came that they did price matching as I had found the sa More

by Kelsye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mauricio and nice man with a limp, Ward Jones
September 18, 2018

Bad Choice These guys do not respect their customers. When I realized they did not include a mileage discount for the 5400 miles they drove the service loaner I More

by Bcaleb87
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Williams, Miguel Rodriguez, Courtney Harris, Yessica Peralta
Sep 19, 2018 -

Clay Cooley Hyundai of Dallas responded

Thank you for taking the time to share your experience we would like to know more about it please give me a call at 214)694-2700 ask for Jazmin

Sep 21, 2018 -

Bcaleb87 responded

Thanks for the opportunity to share the details of my experience with you. I will try and give you a call tomorrow. If you are able to reach out to me tomorrow that would be great as well. At this point. I have spent more time and energy with this purchase than I intended - on top of working 2 jobs I run out of hours each day pretty quickly!

July 30, 2018

Outstanding service I just have to give credit where credit is due. Special thanks to the magnificent team for coming through once again. I have purchased cars from this More

by Lilcam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ward Jones, Carrenado Edwards
July 24, 2018

Awesome experience! Courtney, Gary and Ryan are so patient and efficient, they made the experience fun and stress free! I love my new car!!! Go check them out, you won't More

by 4marci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Courtney Harris, Gary Grace
July 11, 2018

Exceptional customer service Let me start out by saying that I have purchased 18 cars over the years but have never enjoyed the car buying experience and was not looking forward t More

by Mag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Williams, Ward Jones, Carrenado Edwards
July 06, 2018

Awesome service; Above and beyond experience! We thought the lot was closed but a very nice gentleman approached us and told us he was open for business. He was extremely professional and helped u More

by Ed and Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There was a gentleman who did the paperwork, I don't remember his name but he was also very helpful and professional. He was awesome as well., Yessica Peralta
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