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Clay Cooley Hyundai of Dallas

Dallas, TX

4.5
769 Reviews

39444 Lyndon B Johnson Fwy

Dallas, TX

75232

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769 Reviews of Clay Cooley Hyundai of Dallas

May 08, 2023

The dealership was very clean, and the team was very engaging with their clientele. I enjoyed speaking with each person and had nothing but positive experiences with each team member! More

by Andrew Tourigny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalynn Anderson, Josue (finance manager)
May 10, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for rating Clay Cooley Hyundai of Dallas five stars, Andrew! We hope that you come to visit our team again soon!

May 03, 2023

You all was very helpful and very prompt in getting me in and out and gave me great service More

by Roydad65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 05, 2023 -

Clay Cooley Hyundai of Dallas responded

Thanks for giving our Clay Cooley Hyundai of Dallas team the opportunity to serve you - we hope we have the opportunity to do so again in the future!

May 05, 2023 -

Roydad65 responded

Thanks for your service and a great service you all performed

May 05, 2023 -

Roydad65 responded

No

May 05, 2023 -

Roydad65 responded

Yes

April 29, 2023

Three visits to get one recall complete. Unsatisfactory attention to detail. When I brought the concern to previous management I was assured the recall was handled and the oil was changed. W More

by Cary_edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Jones
May 01, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for your review, Cary. We take our guests' concerns seriously and appreciate your feedback as it allows us to continue making improvements. Our team strives to give the utmost attention to detail and provide timely repairs. I'm glad Will Jones went above and beyond to assist with your concerns. Please give us a call if there is anything else we can do for you in the future. David Martinez - Customer Relations - 214-694-2700

April 24, 2023

Great service, wonderful people. Definitely recommend this place to purchase the car.I will be back. More

by Adelamcguire17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney Harris
Apr 26, 2023 -

Clay Cooley Hyundai of Dallas responded

We're so glad to hear that you had a wonderful experience at Clay Cooley Hyundai of Dallas, Adela! Thank you for recommending us to others and we look forward to seeing you again soon for your next car purchase!

April 20, 2023

All the Service Attendants were courteous and helpful, especially Taylor. The service was efficient and done timely. More

by shirleytprice65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Olson, Service Advisor
Apr 27, 2023 -

Clay Cooley Hyundai of Dallas responded

We're so glad to hear that you had a great experience with us at Clay Cooley Hyundai of Dallas! Taylor and the rest of our service attendants work hard to make sure our customers are taken care of, so it's wonderful to hear that you found them courteous and helpful. Thank you for taking the time to share your positive review, and we hope to see you again in the future! - Clay Cooley Hyundai of Dallas

April 19, 2023

Very satisfied with the service department at Clay Cooley Hyundai. Had a wonderful experience on 4/18/23. Would recommend. More

by Maud1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payton Service Department
Apr 20, 2023 -

Clay Cooley Hyundai of Dallas responded

We're so happy to hear that you had a wonderful experience with our service department at Clay Cooley Hyundai of Dallas, Maud! Thank you for letting us know how fantastic the experience was and we look forward to seeing you again!

April 18, 2023

Your customer service is outstanding. I would have no problem recommending your service to others. Thanks for outstanding job More

by wob319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taish
Apr 19, 2023 -

Clay Cooley Hyundai of Dallas responded

We're so glad our team could earn your recommendation! We hope to see you again for your next routine maintenance appointment! Thank you! - Clay Cooley Hyundai of Dallas

Apr 19, 2023 -

wob319 responded

Trisha and service manager Jones went above and beyond to ensure I received quality and professional customer service. I recommend they have a promotion. Thank you for your assistance.

April 12, 2023

Everyone was on point. The service was wonderful. Didn't take too long for someone to see what I needed. That's what I call SERVICE WITH A SMILE. More

by hoovervaletia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept 5
Apr 13, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for the wonderful feedback about your recent visit here at Clay Cooley Hyundai of Dallas! We appreciate your business and hope we have the opportunity to serve you again in the future!

April 04, 2023

Phone service is terrible, but in person it’s great. No one never answered the phone in service. More

by Teresawstephenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ward Jones
Apr 26, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for taking the time to leave us a review. We appreciate the feedback about our phone service and will make sure it gets looked into with the team. Thanks for your business and please don't hesitate to reach out if we can assist you again in the future. Respectfully, David Martinez - Customer Relations - 214-694-2700

March 31, 2023

All personnel are very friendly and helpful. The customer service department has always been great to work with. You can not ask for anything more. More

by ronfrasher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen
Apr 03, 2023 -

Clay Cooley Hyundai of Dallas responded

We couldn't have asked for a better review, Ron! Thank you for being a Clay Cooley Hyundai of Dallas customer!

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