Back

Clay Cooley Hyundai of Dallas

Dallas, TX

4.6
766 Reviews

39444 Lyndon B Johnson Fwy

Dallas, TX

75232

Directions

By Type

766 Reviews of Clay Cooley Hyundai of Dallas

June 13, 2023

Fabulous service. From check in to checkout. Taylor and the rest of the team were great. Love the newly renovatedplace. My wait was comfy. Only issue was tv servic More

by pletmjd
Recommend Dealer
Yes
Employees Worked With
Taylor and Shawn
Jun 14, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for trusting Clay Cooley Hyundai of Dallas with your service needs! Taylor & the team appreciate your support and look forward to seeing you next time!

June 12, 2023

Yes. I want to say that Taylor, the service advisor that assisted me today was exceptional. He displayed superior customer service. I really enjoyed my ti More

by Noodleboy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Jun 14, 2023 -

Clay Cooley Hyundai of Dallas responded

We're thrilled to hear that Taylor provided you with exceptional customer service during your visit to Clay Cooley Hyundai of Dallas! We appreciate you taking the time to share your 5-star review and are glad that both of your visits have been absolutely wonderful experiences. Thank you for trusting us with your vehicle's service needs - we can't wait to see you next time!

June 10, 2023

The name of this place is Clay Cooley now. . I was hesitant about purchasing due to other family member’s having a bad experience in the past. I definitely believe we should form our own opinio More

by Lilcam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ward Jones
Jun 13, 2023 -

Clay Cooley Hyundai of Dallas responded

Lilcam, It is great to see that you had a wonderful experience with our team at Clay Cooley Hyundai of Dallas! We are honored to have earned your trust in our business and vow to always provide a dependable and trustworthy experience. Thank you for choosing us as your dealership for the last 4 years! We're looking forward to seeing you again soon!

June 09, 2023

The staff was great from the time I walked in to the time I drove off. I wish I could visit everyday 😃 More

by Akella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenifer Ohlemacher
Jun 12, 2023 -

Clay Cooley Hyundai of Dallas responded

We're glad to hear you had a great experience with us at Clay Cooley Hyundai of Dallas! Thank you for taking the time to leave such positive feedback. Our team loved serving you, and we hope you visit us again soon when it's time for your next vehicle service!

June 07, 2023

We went into Clay Cooley on I20. Worst car experience ever. Tried to lowball us on our trade in but once I told them we had a instant offer all of a sudden they raised their trade in More

by cbowers0501
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Miguel Rodriguez
Jun 08, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for the review. I'm disappointed to hear that we didn't leave you with a better impression and will make sure we take this feedback into consideration as we work to continually improve the experiences our customers have with us. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, David Martinez - Customer Relations - 214-694-2700

June 04, 2023

the advisors were friendly and knowledgeable. Jennifer was awesome and made the experience flawless. thanks More

by hdawnholland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer in Service
Jun 06, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for sharing your experience working with Jennifer at Clay Cooley Hyundai of Dallas! We appreciate your business and look forward to seeing you next time!

June 03, 2023

Great service. Fast and convenient. They answered all my questions. Friendly and returned my car washed. More

by Kb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Harris
Jun 07, 2023 -

Clay Cooley Hyundai of Dallas responded

We're so pleased to hear you received great service, Kb! It's wonderful that our team provided fast and convenient assistance! Thank you for choosing Clay Cooley Hyundai of Dallas, and we hope to see you again soon!

June 03, 2023

Excellent service experience and great job repairing my vehicle 👍Service manager Justin great hands on supervisor. Very well pleased with my repairs to my hyundia Santa fe. More

by Wilsonhl2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Justin,
Jun 07, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for trusting the Clay Cooley Hyundai of Dallas team with your Santa Fe! We're happy to hear Justin took great care of you throughout the experience and we hope you won't hesitate to reach out if we can be of service again in the future!

June 02, 2023

I HAVE TAKEN MY CAR TO THIS DEALERSHIP SINCE I BOUGHT IT IN 2012, AND HAVE ALWAYS BEEN SATISFIED WITH THE SERVICE I RECEIVED More

by cfhobbs51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Reps
Jun 05, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for being a loyal customer! We are glad to know about your experience at Clay Cooley Hyundai of Dallas. Thank you for continuing to choose us for your car service needs.

June 01, 2023

We received a five-star experience when purchasing the vehicle. The only slightly frustrating part of that experience was being forced to purchase the family care plan, which supposedly covers where in te More

by abaird28
Service Communication
Recommend Dealer
No
Employees Worked With
Josue
Jun 08, 2023 -

Clay Cooley Hyundai of Dallas responded

Thank you for your feedback on your purchase experience with us. We're happy to hear that you had a five-star experience. We do apologize for any frustration you have faced in trying to make an appointment under the family care plan. I would like to personally assist you and help fix this issue - please feel free to reach out to me directly at your convenience so we can address this problem. Michael John Kurutz Sr. - Internet Manager - 469-317-0134

...
25
...