Clay Cooley Hyundai of Dallas

We went into Clay Cooley on I20. Worst car experience ever. Tried to lowball us on our trade in but once I told them we had a instant offer all of a sudden they raised their trade in Worst car experience ever. Tried to lowball us on our trade in but once I told them we had a instant offer all of a sudden they raised their trade in offer. Also told them I did not want my credit checked because I didn't want a ding on my credit and I knew at that point we probably wouldn't purchase from them. They lied and said they just needed to look at our credit and would not be a hard inquiry. That was a lie. We ended up buying from Freeman Hyundai and it was a great experience. I would rather ride a bicycle the rest of my life than deal with Clay Cooley. HORRIBLE!!! More

the advisors were friendly and knowledgeable. Jennifer was awesome and made the experience flawless. thanks Jennifer was awesome and made the experience flawless. thanks More

Great service. Fast and convenient. They answered all my questions. Friendly and returned my car washed. Fast and convenient. They answered all my questions. Friendly and returned my car washed. More

Excellent service experience and great job repairing my vehicle 👍Service manager Justin great hands on supervisor. Very well pleased with my repairs to my hyundia Santa fe. vehicle 👍Service manager Justin great hands on supervisor. Very well pleased with my repairs to my hyundia Santa fe. More

I HAVE TAKEN MY CAR TO THIS DEALERSHIP SINCE I BOUGHT IT IN 2012, AND HAVE ALWAYS BEEN SATISFIED WITH THE SERVICE I RECEIVED IN 2012, AND HAVE ALWAYS BEEN SATISFIED WITH THE SERVICE I RECEIVED More

We received a five-star experience when purchasing the vehicle. The only slightly frustrating part of that experience was being forced to purchase the family care plan, which supposedly covers where in te vehicle. The only slightly frustrating part of that experience was being forced to purchase the family care plan, which supposedly covers where in tear like small scratches and dents. Now that we need to use the plan, we are unable to make an appointment for the service. I have tried many many times, reaching to about 20 attempts to make this appointment. I have called, chatted via the website, emailed so only be given the incorrect phone numbers, incorrect, email addresses, then transferred to other people, all only to tell me that someone will get back to me and no one ever does More

Service was timely and Fantastic Taylor went the extra mile to make a great experience mile to make a great experience More

Taylor’s customer service was excellent, and floor staff very good. Mechanics appear to do rush jobs and need to pay attention to details. Could have given a 5 but for the less than stellar performance of s very good. Mechanics appear to do rush jobs and need to pay attention to details. Could have given a 5 but for the less than stellar performance of shop staff More

We are VERY pleased with EVERYTHING…from the greeting when we pulled up until we drove off the lot with our NEW 2023 Palisade SEL when we pulled up until we drove off the lot with our NEW 2023 Palisade SEL More

Their service department is a joke. Never returns calls, even when you leave a message. Never returns calls, even when you leave a message. More