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Clay Cooley Hyundai of Dallas
Dallas, TX
693 Reviews
When you want to elevate your driving experience and do it in a way that won't break the bank, we invite you to explore our new and used Hyundai models at Clay Cooley Hyundai of Dallas. Hyundai is known for giving you a lot for your money and you can see that reflected in every Hyundai car, truck and SUV we offer. To help support you on your automotive journey, we have an in-house finance department and an on-site service center to take great care of your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 693 reviews
February 12, 2016
Bob Stalling Hyundai has STOLE My car!! Please read I purchase a 2011 Hyundai Sonata on 2-5-16 through Lone Star Online. . I found paperwork inside the car stating that the vehicle was purchased at I purchase a 2011 Hyundai Sonata on 2-5-16 through Lone Star Online. . I found paperwork inside the car stating that the vehicle was purchased at Bob Stalling Hyundai so I called them and asked them about the warranty left on the car. They ask me for the vin and said bring the car in and we can extend the warranty. So I took the car to the dealership on February 9th around 4:30 pm. I get there and they began asking me a lot of questions, how long have you had the car? Where did you buy the car? I began to wonder why they were asking so many questions. So they asked me for my keys and said they had to look at the car to determine if the warranty was still good. So I gave them the keys. They told me they were going to pull my car into the garage. Ten minutes the still car was not in the garage so I asked someone where is my car? No one wanted to answer me. So I go to Marcus Williams the General Manager and I ask where is my car? And he tells me your car is OK we just need some information. Can we please have your license for the warranty. And he began coping down all the information from my license. Then he tells me this car is stolen and you’re not getting it back the police are on their way. I said sir I have a paid receipt. I also have a clear title from the DMV. So he goes on to tell me the car was sold to a gentleman. His finances supposedly didn't clear. The dealership did not report the car stolen to the police they just filed a claim with their insurance company. While in possession of the car it's towed for being parked illegally. The tow company contacted the registered and legal owner of the car. They follow Texas laws by contacting the registered owner twice with certified mail but no one returned any of their mail. The dealership failed it's legal obligation to place a lien or title hold on the car. They said they just put a bounty hunter out looking for the car… Really?? Wow The car was never claimed for 3 months. The car became the legal property of the impound due to legal duties and fees. Now having the legal right they sold the car through Lone Star auctioneers a license company. That’s how I purchase the car. With all the legal documents I went to the DMV. The supervisor looked over all the paper work performed a title search. The search revealed clear title, no holds from dealership. The title was issued in my name. When the police got to the dealership they told me that it is a civil case and they can't do anything about it so they allowed the dealership to steal my car of which I possess legal ownership of and was able to show. They like a con artist deceived me out of my keys, by saying they were going to do a warranty check. So the law enforcement being of no help, but providing a report leaving me to find a way home The next day I go back up there with the title in my hand and all the paperwork showing that I own that car. Demanding for my car back. But they would not release the car. They fail to follow the proper steps to show ownership. They never even put a lien on the car or reported it stolen. Bob Stalling Hyundai with deceptive intent stole my car. Now I don't have a car . I had to take days off work to try to fight them to get my car back . I had to rent a car to get back and forth . They have no right to hold my car. ALSO I HAVE ALL THE DOCUMENT FROM THE TOW COMPANY AND AUCTION SHOWING EVERYONE ON THE TITLE WAS NOTIFY. STILL WONT RELEASE THE CAR.. More
by Mistermoore21
February 06, 2016
Excellence Today I visited Bob Stallings Hyundai for the first time. My appointment was scheduled over the phone with ease and professionalism. I can honestly Today I visited Bob Stallings Hyundai for the first time. My appointment was scheduled over the phone with ease and professionalism. I can honestly say that this is one of the cleanest, more professional dealerships I've visited in years. The staff is friendly, they have coffee, water and donuts ready first thing in the morning for their guests. I simply went to get my key FOB programmed and I walked away with everything I asked for, and a cleaned car as well. First class dealership!!! More
by Just My Opinion
Employees Worked With
Several
February 05, 2016
Excellent Excellant Very helpful and professional would refer friends and family to dealership. Never owned a Hyundai since I purchased it this is a great car t Excellant Very helpful and professional would refer friends and family to dealership. Never owned a Hyundai since I purchased it this is a great car to drive. More
by RWHEELER0
Verified CustomerEmployees Worked With
Gray grace
February 03, 2016
Julian is the bomb-diggity. I've been working for Julian for several years now and he has always treated me right. He makes my purchases easy and helps me make good decisions fo I've been working for Julian for several years now and he has always treated me right. He makes my purchases easy and helps me make good decisions for how I drive. You will know all you need to know when you walk out the door. More
by SHOLDEN0
Employees Worked With
Julian Salazar, Ward Jones
January 30, 2016
great I feel everyone that helped me did a real lo y good job and was very professional. Tim Brainerd was my salesman and he's awesome! I feel everyone that helped me did a real lo y good job and was very professional. Tim Brainerd was my salesman and he's awesome! More
by SHONACIJONES1987.SE
Employees Worked With
Tim Brainerd
January 27, 2016
Great Service! Julian is an awesome sales person and very professional. I have purchased my last 2 vehicles from him! i will recommend him to my family Julian is an awesome sales person and very professional. I have purchased my last 2 vehicles from him! i will recommend him to my family More
by BESTNANNY2016
Employees Worked With
Julian Salazar
January 22, 2016
quick easy and painless I thoroughly enjoying my 2016 Sonata and will definitly return if i ever need another vehicle. I hope we can continue having a good relationship with I thoroughly enjoying my 2016 Sonata and will definitly return if i ever need another vehicle. I hope we can continue having a good relationship with dealership. More
by AIRINOLI
Employees Worked With
Terry Williams
January 22, 2016
Got the car I wanted This is our 2nd car from this dealership and again their service speaks for itself. Five star!!!! Iesha Thompson was the best!! A great experience. This is our 2nd car from this dealership and again their service speaks for itself. Five star!!!! Iesha Thompson was the best!! A great experience. More
by Shoe Bruce 36
January 22, 2016
Bob Stallings is the GREATEST dealership!! This is a great place to purchase a car from! They are AMAZING! Very polite and welcoming every time I walk into the building. You will never leave un This is a great place to purchase a car from! They are AMAZING! Very polite and welcoming every time I walk into the building. You will never leave unsatisfied! I have bought two cars from here, and will absolutely be coming back for my third vehicle!! I recommend this dealership to everyone I know! More
by MIKAYLA95COLE
January 21, 2016
Best Ever I had the best car buying experience ever. My salesperson, Iesha Thompson, was great at helping me think things through as far as what I was looking f I had the best car buying experience ever. My salesperson, Iesha Thompson, was great at helping me think things through as far as what I was looking for in a vehicle. She made me feel at ease, not like I was going to get the runaround which is an experience I've had with car dealerships in the past. The entire staff was friendly and did not hesitate to ensure my daughter and I were comfortable throughout the visit. The restrooms were very clean! More
by JNicholson
Employees Worked With
Iesha Thompson, Ward Jones
