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Clay Cooley Chrysler Dodge Jeep Ram

Irving, TX

4.5
400 Reviews
Clay Cooley Chrysler Jeep Dodge Ram of Irving, TX. has been serving you as a Metroplex area dealer with professional sales and service for many years. Family owned for over 20 years, Clay and his family have served the community meeting your Sales and Service needs. We believe that selling you a car - taking care of your automotive needs - is not a one-time event; rather we view your purchase as the beginning of a continuous ongoing relationship, the start of an ongoing sales and service bond with you, your family and your friends.
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1261 E Airport Fwy

Irving, TX

75062

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Showing 400 reviews

September 09, 2025

My Advisor is amazing, she keeps me informed on my car and got me into a loaner car. Mystie is her name. She truly puts the customer first, she truly does. More

by Kareemjeffries64
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mystie she gets all 5’s!! 5 stars
September 07, 2025

From the moment I walked in I felt valued. The service representative welcomed me and explained each step of the process and directed me to a very comfortable waiting area where I could work r More

by Scooper357
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2025

When I arrive at location to get AC service no guy is here to the job today, so I got tire rotation instead. Friendly warming I received was delightful love it, More

by Eddie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Misty
September 07, 2025

Incompetent! ! Please don’t waste your time and money here or you will greatly regret it . This is your warning!! More

by badari76
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Alex Barakat
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

Riley was incredibly helpful and patient! Really provided clear communication throughout the entire process and patient with all my concerns and questions. Would work with him again! 10/10! More

by Ryannjames3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Riley Campbell - all 5 stars!
September 05, 2025

Your mechanic said I had the wrong fuel and wanted $6,600 to fix the problem. I picked up the car and added octane booster to it and since then I’ve driven it 700 miles with no problems. No check engine lig More

by danscanlan55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ
September 05, 2025

My experience with Clay Cooley has been absolutely horrible. From the very beginning, the service was unprofessional and unacceptable. They delivered my vehicle to me with no gas, no license plate, an More

by C.SMITH80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chanel Aldonarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Diamond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Arroyos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Charles
September 05, 2025

Went for an oil change on my ram and the lady who assisted me misty was very kind and helpful and was honest with me that it could take a while but I was perfectly fine with it I got out of there in More

by garzaroman36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty
September 05, 2025

Sara was very helpful, knowledgeable, and accommodating from the very start. She was extremely accommodating with my schedule, especially since we needed to leave out of town for college. Her service made More

by jpiolacamacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
September 03, 2025

The Worst experience in having my car serviced in the history of my 59 years! More

by DAMCANIGI01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Barakat
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laynie was the Worst also
Sep 04, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

We're truly sorry to hear about your experience. Your feedback is important to us, and we aim to improve our service. Please know that we take your concerns seriously and are committed to making things right. Thank you for sharing your thoughts with us.