Classic Volkswagen

Awesome customer service I contacted several dealerships Sunday night online, Monday morning a man named Jayson from the Classic VW in Mentor, emailed me and asked about the c I contacted several dealerships Sunday night online, Monday morning a man named Jayson from the Classic VW in Mentor, emailed me and asked about the car I was interested in. He was extremely helpful and I ended up coming in Monday evening and leaving with a brand new 2017 Tiguan that same night. I dreaded coming into the dealership because I have a hyper 6 year old son and couldn't stay for hours but at VW everyone was waiting for me. The car I inquired about was detailed and parked right up front waiting for me to test drive, the salesman was very courteous and informative and the finance manager had my paperwork ready to sign and go. Several people including the GM made sure my son was comfortable, offering both of us beverages and him a fidget spinner. I am very satisfied with the experience I received at VW and will recommend them to anyone looking to purchase a new vehicle. More

An amazing experience You team at Classic VW is exceptional, Mike and Hector made my Fifth purchase of another new Jetta as easy as the first time. 2 Jetta’s, 1 CC and 2 Pa You team at Classic VW is exceptional, Mike and Hector made my Fifth purchase of another new Jetta as easy as the first time. 2 Jetta’s, 1 CC and 2 Passat’s More

Excellant customer service I’ve purchased my 3nd VW from Classic. I would recommend Classic to anyone lookig for a vehicle. I had an unfortuanate accident a week ago in my VW, I’ve purchased my 3nd VW from Classic. I would recommend Classic to anyone lookig for a vehicle. I had an unfortuanate accident a week ago in my VW, Called Mike up asked him to find me another 2017 Passat R-Line and he was able to find me an exact VW as I had purchased a year ago. And had it at delership within 2 days I am one very happy customer. More

Satisfied customer Both Jason and Hector were great,willing to work around my schedule,knowledgeable very easy to work with and most of all gave me a great deal on the c Both Jason and Hector were great,willing to work around my schedule,knowledgeable very easy to work with and most of all gave me a great deal on the car I wanted.Would highly recommend More

Classic vW of Mentor Ohio I’ve in the past have bought a Bettle as new in 2012 and the salesperson was a man by the name of Jason. He was very insightful on the vehicles amenit I’ve in the past have bought a Bettle as new in 2012 and the salesperson was a man by the name of Jason. He was very insightful on the vehicles amenities and options. On Friday the 10 of Nov 2017 I was in the market for a new Tiguan and it was until the test drive that we started the conversation of the fact we recognized each other and from then on it was as if I was dealing with a friendly neighbor. Highly recommend Classic of Mentor and you’ll leave very pleased regardless of whom your dealer is. More

Love my VW Very friendly fast and good customer service , they work with the customer rather than against ! I definitely would recommend this dealership and also Very friendly fast and good customer service , they work with the customer rather than against ! I definitely would recommend this dealership and also too I love my new ride !! More

Absolutely amazing Everyone was amazing thank you so much for everything I will recommend you guys always. The wait was not long st all and the car was already for me wh Everyone was amazing thank you so much for everything I will recommend you guys always. The wait was not long st all and the car was already for me when I arrived More

I love this place This dealership has proved to be a great place for service and the staff there also just purchased a new vehicle meeting a great saleslady who is a ni This dealership has proved to be a great place for service and the staff there also just purchased a new vehicle meeting a great saleslady who is a nice friend also. Thank you Classic VW More

Great experience. No pressure and very nice staff! This is this second time I have bought a car from Jen Wilson. She is a great no pressure saleswoman and I appreciate that. She always takes her time w This is this second time I have bought a car from Jen Wilson. She is a great no pressure saleswoman and I appreciate that. She always takes her time with us and she was so great that my husba d went back the next day and bought himself a car from her! More

Exceptional Salesman Hector has consistently been helpful, accommodating and informative repeatedly the times I have visited VW. He puts his customers first, and is the re Hector has consistently been helpful, accommodating and informative repeatedly the times I have visited VW. He puts his customers first, and is the reason why I keep going back! More