Classic Volkswagen

Great customer service! My husband and I were very pleased with the customer service at the VW dealership. Mike Urban and Hector Rosado took their time explaining everything My husband and I were very pleased with the customer service at the VW dealership. Mike Urban and Hector Rosado took their time explaining everything about the Tiguan and answered any questions we had. We never felt rushed which was important to both of us. There were no high pressure sales. They gave us the facts and gave us time to make our decision. We've called them with questions since we drove the car off the lot and both of them were quick to respond. We would ABSOLUTELY recommend them to our friends/family. The whole experience was professional and definitely NOT a stressful experience! More

New Tiguan Hector Rosado was easy to deal with in purchasing my new car. He and Mike were fair on my trade and found the car I wanted to purchase and made the Hector Rosado was easy to deal with in purchasing my new car. He and Mike were fair on my trade and found the car I wanted to purchase and made the deal happen. This is my fourth car from Classic VW. It is very easy to dela with them and very little pressure put on by them that you might experience at other car dealers. More

Our sales person knows his product and it value We we’re looking for a used VW bug but found a new one(2017) close to our top end pricing point the dealership work with us to accommodate us with som We we’re looking for a used VW bug but found a new one(2017) close to our top end pricing point the dealership work with us to accommodate us with some factory discount and we acquired the car the salesman reviewed the car features and was as professional as any dealership we had expected More

ABSOLUTELY FABULOUS Mike, Sean, and brendon were all so awesome! They made car shopping a lot less stressful! Were very helpful and answered all of my questions! Mike, Sean, and brendon were all so awesome! They made car shopping a lot less stressful! Were very helpful and answered all of my questions! More

Excellent customer service I leased my first car with Classic and it was a great experience. I would highly recommend this dealership to anyone in the market to buy a car. I leased my first car with Classic and it was a great experience. I would highly recommend this dealership to anyone in the market to buy a car. More

Excellent customer service. I've purchased my last four cars from Classic. Went in for a scheduled maintenance and purchased a new Tiguan! I highly recommend this dealership! . I've purchased my last four cars from Classic. Went in for a scheduled maintenance and purchased a new Tiguan! I highly recommend this dealership! . More

Classic VW in Mentor Ohio is great Great experience leasing 2018 Tiguan. Hector was the best salesperson I have ever had. Mgr Mike very friendly and welcoming. Not your normal car b Great experience leasing 2018 Tiguan. Hector was the best salesperson I have ever had. Mgr Mike very friendly and welcoming. Not your normal car buying experience. Everyone was nice, not fake nice. Knowledgeable and honest. Will definitely recommend this place to others. More

Best car buying experience ever! I would highly recommend this dealership to anyone in the market to buy a car. I went to many dealerships and chose this one because price was very im I would highly recommend this dealership to anyone in the market to buy a car. I went to many dealerships and chose this one because price was very important to me and they gave me the best trade in price and deal on he new car I wanted. Not only was I happy with the price but they were very professional, attentive and took care of every detail to make sure I was happy. I will definately send all my friends there. More

Friendly and Fast We decided to look at VW, haven't had on in 4o years. Tried the Jetta, it was nice but we really wanted an SUV. We test drove an suv and was very happ We decided to look at VW, haven't had on in 4o years. Tried the Jetta, it was nice but we really wanted an SUV. We test drove an suv and was very happy with it. So the process started. we were on a time limit, so things had to move fast or we would have to come back another day. The salesman took the proper information and got started. we were signed sealed and delivered within a hour, that was the in record time which made us very happy. More

car purchase went as smooth as possible This new car purchase/lease was actually a pleasurable experience! The salesman's (Hector) approach was not the typical salesman (e.g., pushy). He wa This new car purchase/lease was actually a pleasurable experience! The salesman's (Hector) approach was not the typical salesman (e.g., pushy). He was great to deal with and helped me to secure the vehicle I needed within the appropriate price range. More