
Classic Volkswagen
Mentor, OH
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Excellent dealership This is my second VW Passat that I have either purchased or leased from Classic Volkswagen and I highly recommend this dealership. All of the Classi This is my second VW Passat that I have either purchased or leased from Classic Volkswagen and I highly recommend this dealership. All of the Classic Volkswagen staff are very professional and friendly, starting with Mike Urban who handled the trade-in of my former Passat and the selection of my new Passat, to Rob Sidley who handled the leasing documents, to Hector Rosado who explained the features of the car. I have used their service department and their service is excellent. More
Great customer service and friendly staff! We purchased a used VW for my son and I cannot say enough about how helpful the entire Classic Volkswagen staff was during the process. From Mike, th We purchased a used VW for my son and I cannot say enough about how helpful the entire Classic Volkswagen staff was during the process. From Mike, the General Manager, to Jason, the Finance Manger, and Hector, the Customer Service Manager, the experience was excellent. They treat their customers very well and we are very happy with our new car. I’d recommend the Classic Volkswagen team to anyone. More
Leasing vehicle I had first leased a 2016 volkswagen jetta 2 years ago and the initial process did take some time, but it was still a good experience. After the first I had first leased a 2016 volkswagen jetta 2 years ago and the initial process did take some time, but it was still a good experience. After the first least was done, I returned to test drive the 2019 Jetta and was immediately sold. I was able to get an amazing lease price for such a great quality vehicle. Tom was very helpful the whole time and made the experience even better. More
Professional but personable Tom just couldn’t have been any more helpful if he tried. Answered all my questions, and more! Told me to stop by whenever I have a question, or give Tom just couldn’t have been any more helpful if he tried. Answered all my questions, and more! Told me to stop by whenever I have a question, or give him a call. Took care of everything for me and explained so much. Very understanding and well informed with his cars! Highly recommend my experience. More
Tom K. was awesome. Tom was very responsive and pleasant. Jayson was efficient and professional. Both gentlemen made sure I was comfortable with the entire leasing exp Tom was very responsive and pleasant. Jayson was efficient and professional. Both gentlemen made sure I was comfortable with the entire leasing experience. Super employees of Classic VW. More
Stress free! Tom was a great salesman. Very knowledgeable about the car during the sales process and even more helpful after the purchase with plates, insurance an Tom was a great salesman. Very knowledgeable about the car during the sales process and even more helpful after the purchase with plates, insurance and the new car tech. More
Fantastic service Our salesman Kyle McSween did a fantastic job. My 4 year old son and I traveled for over an hour to test drive a car. He had the car ready and was pat Our salesman Kyle McSween did a fantastic job. My 4 year old son and I traveled for over an hour to test drive a car. He had the car ready and was patiently waiting for us to arrive. We came back the following day to pick up the car. It was detailed and the tank was full. Our experience couldn’t have gone more smoothly! I highly recommend this dealership. Thank you Kyle for the professionalism and care you showed our family. The Gabbard Family More
GREAT EXPERIENCE! Hector is an amazing salesman. He takes his time and does not pressure you. He knows the VW brand inside and out. I will go back to him again and a Hector is an amazing salesman. He takes his time and does not pressure you. He knows the VW brand inside and out. I will go back to him again and again. More
New car purrchase Easiest new car purchase i have had yet. Every time ive been to dealership its always been very clean and everyone is always very professional there. Easiest new car purchase i have had yet. Every time ive been to dealership its always been very clean and everyone is always very professional there. More
First time experience with this dealer I'm a long time VW owner, but, I haven't purchased a car in 14 years. I'd done online research, so I was fairly sure what I wanted and how much I want I'm a long time VW owner, but, I haven't purchased a car in 14 years. I'd done online research, so I was fairly sure what I wanted and how much I wanted to pay. The Sales Consultant, Tom Kirschstein, was helpful and provided a pleasant experience. More