Classic Volkswagen
Mentor, OH
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Recent purchase of CPO My wife and I recently purchased a CPO Passat from Tom at Classic. This is our second VW we've purchased from them. We both appreciate how relaxed the My wife and I recently purchased a CPO Passat from Tom at Classic. This is our second VW we've purchased from them. We both appreciate how relaxed the atmosphere is, and how easy they make the car buying experience. Tom and Classic are 1st class in how they treat their customers. More
Leasing a Passat I was treated very fairly in all my transactions at the Dearlership! All my questions were answered, Both Tom and Jayson went way out to make su I was treated very fairly in all my transactions at the Dearlership! All my questions were answered, Both Tom and Jayson went way out to make sure I was happy with the transaction! More
Great experience. I went in to buy out my lease. I worked with Mike and it was any easy process from the get . As we discussed buying the lease out , I asked were there I went in to buy out my lease. I worked with Mike and it was any easy process from the get . As we discussed buying the lease out , I asked were there any other opinions that might be a better deal and Mike was more than happy to help. I never felt rushed or forced and he took the time out to go through every option available. I ended up leasing a new 2019 Jetta for the same price I would have been paying to buy out my 3 year old lease and my insurance went down as well . I am more than satisfied and grateful to have dealt with honest people. Great job Classic VW . PS this is my 5th VW . More
Awesome experience. I never leased a vehicle before and Sean walked me through the process with courtesy and patience. I will definitely be back. Customer for life! I never leased a vehicle before and Sean walked me through the process with courtesy and patience. I will definitely be back. Customer for life! More
Great experience as usual dealing with classic VW Had a great experience dealing with Tom Great salesman I am a repeat customer after buying my first beetle in 2010. Always knew I would be back Had a great experience dealing with Tom Great salesman I am a repeat customer after buying my first beetle in 2010. Always knew I would be back More
Returning customer I cannot say enough good things about the quality of service my son and I received. We walked in there with one car in mind, and when that wasn’t work I cannot say enough good things about the quality of service my son and I received. We walked in there with one car in mind, and when that wasn’t working with us, they offered an alternative that turned out to be more affordable AND loaded with accessories. Thank you to all that helped us out! Will definitely be a repeat customer. More
New Purchase I really trust the service department. I bought my VW diesel Golf wagon in for service, and decided to look at a new Tiguan. The dealership gave me a I really trust the service department. I bought my VW diesel Golf wagon in for service, and decided to look at a new Tiguan. The dealership gave me a very favorable deal on my trade-in and offered a generous cash incentive. Very low pressure. My salesperson, Kyle, was great. Financing was quick, but I do think all the add-on option for warranties, etc., is too much to analyze at once. Overall, once of the best car buying experiences I have had. More
Excellent Dealership and staff!!!! Losing a car due to a deer accident is painful! This dealership made my purchase smooth and easy....I left with the biggest smile on my face!!! :) Losing a car due to a deer accident is painful! This dealership made my purchase smooth and easy....I left with the biggest smile on my face!!! :) More
Excellent dealership This is my second VW Passat that I have either purchased or leased from Classic Volkswagen and I highly recommend this dealership. All of the Classi This is my second VW Passat that I have either purchased or leased from Classic Volkswagen and I highly recommend this dealership. All of the Classic Volkswagen staff are very professional and friendly, starting with Mike Urban who handled the trade-in of my former Passat and the selection of my new Passat, to Rob Sidley who handled the leasing documents, to Hector Rosado who explained the features of the car. I have used their service department and their service is excellent. More
Great customer service and friendly staff! We purchased a used VW for my son and I cannot say enough about how helpful the entire Classic Volkswagen staff was during the process. From Mike, th We purchased a used VW for my son and I cannot say enough about how helpful the entire Classic Volkswagen staff was during the process. From Mike, the General Manager, to Jason, the Finance Manger, and Hector, the Customer Service Manager, the experience was excellent. They treat their customers very well and we are very happy with our new car. I’d recommend the Classic Volkswagen team to anyone. More