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Classic Volkswagen
Mentor, OH
135 Reviews
Classic Volkswagen got its start in 1980 and ever since we first opened our doors we have remained dedicated to exceeding your expectations. In fact, from the moment you walk into Classic Volkswagen you’ll notice that we aren’t like any other dealership in the area. Our easy-going environment makes it easy to browse at your leisure without any pressure. Most importantly, there are no gimmicks or complicated shopping processes at Classic Volkswagen. We streamline everything so you can find exactly what you’re looking for quickly without the hassle.
Since the first Volkswagen made its debut, the brand has continued to be recognized for its innovation and high quality standards. Every Volkswagen is built to the highest factory standards and the result is a true precision machine. These are some of the many reasons why we are so proud to stand beside the Volkswagen brand. In fact, we carry the full lineup of vehicles, including the Tiguan, Jetta and Passat. The Volkswagen lineup has so much to offer and there is so much to choose from!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 135 reviews
July 05, 2025
I bought the car at this dealership and it had an oil change before I took possession. When I got it home it started leaking oil on my garage floor. I took it back into the dealer and they had to repl change before I took possession. When I got it home it started leaking oil on my garage floor. I took it back into the dealer and they had to replace the oil pan. I suspect during the oil change they stripped the drain plug out. Shortly after that I started getting a warning light that it had too much oil in it. Back to the dealership again. It seems there needs to be some remedial training with the service techs doing this work. I will say they the dealer took care of everything and made it a priority to get it fixed. I live 40 minutes from the dealer so the inconvenience of going back and forth was the unfortunate part. More
by DGILBERT7
Verified CustomerEmployees Worked With
Don’t recall. Front desk service advisors.
March 25, 2025
Sean and nick were extremely helpfull in geting my friend into a car went out of there way to find her something witch they did two thumb up. they were awesome, helping us out, words cant describe how much into a car went out of there way to find her something witch they did two thumb up. they were awesome, helping us out, words cant describe how much they helped us More
by Jbrowning40
Employees Worked With
Sean nick
March 10, 2025
I was looking for a pre-owned BMW X3 and Classic VW of Mentor had exactly what I was looking for. The vehicle was in excellent condition with low miles. Shortly after submitting a request for info, Sean Mentor had exactly what I was looking for. The vehicle was in excellent condition with low miles. Shortly after submitting a request for info, Sean Palko contacted me and answered all of my questions promptly and professionally throughout the day. I drove 1.5 miles to the dealership - Sean and Nick were great to work with and made the buying process as smooth as possible. I am very happy with my purchase and experience at this dealership and would recommend them to anyone in the market for a new or used vehicle! More
by rbrtbober
Employees Worked With
Sean Palko, Nick Waterbury
October 03, 2024
Ah everyone knows buying a car isn’t the most fun time. Hector was fantastic to deal with made the process easy and fun. I appreciate that, finance manager Nick was also a pleasure quick and easy with grea Hector was fantastic to deal with made the process easy and fun. I appreciate that, finance manager Nick was also a pleasure quick and easy with great explanation. Thank you both. More
by jspring45
Employees Worked With
Hector and Nick
June 15, 2024
From the moment we walked in to the Classic VW dealership until we drove out of the parking lot in our new Taos, we had an A+ experience. Sean and Nick are the best. In a world where customer service has go until we drove out of the parking lot in our new Taos, we had an A+ experience. Sean and Nick are the best. In a world where customer service has gone by the wayside, Classic is doing something right. We were supported and made comfortable every step of the way. Thank you both so much. More
by charmedlifebygigi
Employees Worked With
Sean, Nick
November 20, 2023
Both the salesperson and manager were as helpful as can be! Top notch and professional! No hard sales pitch. Very knowledgeable. Could not ask for a better experience! Thank you classic!! be! Top notch and professional! No hard sales pitch. Very knowledgeable. Could not ask for a better experience! Thank you classic!! More
by asm4189
Employees Worked With
Haley
