Classic Volkswagen

My experience with everyone at Classic VW was great! The staff are friendly, knowledgeable and not pushy (as with so many car dealers). James took the time to really show me what the car I leased (2011 VW staff are friendly, knowledgeable and not pushy (as with so many car dealers). James took the time to really show me what the car I leased (2011 VW CC Sport) could do. I would be happy to send anyone I know there to buy a car. More

Very informative and friendly.. great service even after sale. Followed up with me to ensure everything was going well with my new car. I knew what I was looking for when I went into the dealership and all sale. Followed up with me to ensure everything was going well with my new car. I knew what I was looking for when I went into the dealership and all my questions were answered honestly and thoroughly More

I have purchased several cars from the Classic Dealerships. In every case the process was as enjoyable as purchasing a car could be. The sales people were knowledgable about the car models and we Dealerships. In every case the process was as enjoyable as purchasing a car could be. The sales people were knowledgable about the car models and were fair in the negotiation. I have also continued to have my cars serviced after the warranties have expired by the dealer. I have found that they are cost competitive with local mechanics. More

When I went to purchase my new car, Kevin was very informative and friendly and courteous. He also owned a VW and knew the car inside and out. The whole process of the purchase was quick and very ea informative and friendly and courteous. He also owned a VW and knew the car inside and out. The whole process of the purchase was quick and very easy. When I took the car in for its checkup, everyone was helpful and the visit was short and sweet. Of course it helps that I love my new Jetta and have had absolutely no problems with it so far. My husband and I have bought several cars from Classic in Mentor and will most probably continue to do so. More

I was extremely happy with my overall experience, working with Jerry and Kathy. Extremely professional, helpful and courteous. Car was priced exactly where I needed it to be, and has been a pleasure to own with Jerry and Kathy. Extremely professional, helpful and courteous. Car was priced exactly where I needed it to be, and has been a pleasure to own. I'd recommend Classic VW, Jerry and his team to anyone. More

I would like to extend my most sincere thanks to Scott for his work and friendly customer service during my recent vehicle purchase. Scott was very helpful from the test drive all the way down to the last for his work and friendly customer service during my recent vehicle purchase. Scott was very helpful from the test drive all the way down to the last signature on my lease application. This was my first 'new car' experience and Scott made the process very simple and easy. His knowledge and expertise make him a valuable asset to the Classic organization. I would not hesitate to suggest Classic to a friend or family member. This was my first purchase, but I would not anticipate it being my last. More

Paul did a fantastic job. His level of service,knowledge and professionalism was outstanding.He did a great gob of explaining the options ,features , financing and compared the CC to other similar vehicles. and professionalism was outstanding.He did a great gob of explaining the options ,features , financing and compared the CC to other similar vehicles. Paul went above and beyond by arranging a convenient delivery of the vehicle . I find the need to have 250 characters annoying. More

The staff at Classic VW are the most courteous that I have ever experienced. I have been buyting cars for a long time and without a doubt these are the best service people that I have ever dealt with. Th have ever experienced. I have been buyting cars for a long time and without a doubt these are the best service people that I have ever dealt with. They always manage to squeeze me in no matter how busy they are. I drive a 100+ miles a day. I can call them about a concern I have with the car and they will try explain it to me and/or schedule me in. I had a concern with the Low Tire Sensor and had called the service mgr. to find out what was going on. He took the time and explained the causes and solutions over the phone. He took the time to make sure I understood the situation. This kind of service is unheard today! They are to be commended for the job they do! More

I had a wonderful experience. Scott was attentive,stayed late for us,and walked us through everything we needed. A wonderful dealership.The people like Amy at the desk were helpful and I was shown a variety late for us,and walked us through everything we needed. A wonderful dealership.The people like Amy at the desk were helpful and I was shown a variety of choices to my category of what I liked. Very helpful and informative. More

I was towed from Kopell, PA when my VW started beeping, five lights went on on my dash board and my speedometer dropped to zero. Luckily, my car still seemed to work. I called Ganley in Bedford and they five lights went on on my dash board and my speedometer dropped to zero. Luckily, my car still seemed to work. I called Ganley in Bedford and they were very very helpful. I spoke to Mike each time and he was patient, informative and kind. He gave me the number for roadside assistance. I was towed right to the Bedford dealership and very please with the fast service and efficient work that was done to my car. More