Classic Volkswagen

New car purchase at Classic Volkswagen in Mentor, Ohio My experience with Classic Volkswagen in Mentor, Ohio was exceptional! I was greeted and assisted immediately and received professional, knowledgeabl My experience with Classic Volkswagen in Mentor, Ohio was exceptional! I was greeted and assisted immediately and received professional, knowledgeable, and above and beyond assistance from General Manager Mike Urban, Sales Manager Jayson Gerbec, and Sean Palko, Sales and Leasing. This team stopped at nothing to ensure my questions regarding automobile models and packages, current financing, as well as trade-in options and process were addressed. They went so far as to find the color and model with the interior I requested, and since they did not have the exact car on their lot, they had a car brought in for me! And this was all accomplished in the same visit on the same day! The process to get the car to their dealership, complete the financing, and ensure every required form, to include transfer of plates, was expedient to say the least. I am now the happy, satisfied owner of a beautiful new Tiguan SEL and highly recommend Classic Volkswagen in Mentor, Ohio! I also understand now why Volkswagen says… Welcome to the family! More

Great group of people The staff went out of their way to find exactly what I was looking for. Great communication and honesty every step of the way. I would highly recommen The staff went out of their way to find exactly what I was looking for. Great communication and honesty every step of the way. I would highly recommend this dealership. More

Outstanding - Prefessional - No games Was able to purchase a car in one day....the exact car I wanted to buy for the exact price I wanted to pay. Hector Rosado made the entire experience p Was able to purchase a car in one day....the exact car I wanted to buy for the exact price I wanted to pay. Hector Rosado made the entire experience positive. More

Great! This is my third Volkswagen I purchased/leased through Classic and all experiences have been excellent! From my salsmen, Tom, to the sales mgr, Jayson This is my third Volkswagen I purchased/leased through Classic and all experiences have been excellent! From my salsmen, Tom, to the sales mgr, Jayson, as well as my service appointments. They do a great job overall at Classic and I would highly recommend them! More

BMW service at a V W dealership Great salesperson in Tom K. Showroom was very inviting with fruit and packages of complimentary wet naps, Car was ready on time and the lease terms w Great salesperson in Tom K. Showroom was very inviting with fruit and packages of complimentary wet naps, Car was ready on time and the lease terms was the best of five dealership. More

over-all very good experience. From the first encounter, Mike was very congenial and knowledgeable about VW vehicles. Erik took us out for the test drive, and was great about teach From the first encounter, Mike was very congenial and knowledgeable about VW vehicles. Erik took us out for the test drive, and was great about teaching capabilities of the car. Tom was very patient about hooking cell phone up with Bluetooth, I know nothing about that. Jayson was great going over other products available to help with vehicle maintenance. Over-all, everyone was extremely helpful and knowledgeable. More

Excellent experience Hector is AWESOME! Super efficient! Friendly and helpful! Goes above and beyond for the customer! Will recommend him to anyone I know who wants to Hector is AWESOME! Super efficient! Friendly and helpful! Goes above and beyond for the customer! Will recommend him to anyone I know who wants to purchase a VW! Thank you Hector for being AWESOME :) More

Great Experiance Tom Kirschstein At Classic Volkswagen in Mentor was not only professional but very friendly. I went in for service on my car but let Tom know I was co Tom Kirschstein At Classic Volkswagen in Mentor was not only professional but very friendly. I went in for service on my car but let Tom know I was considering getting into a new vehicle. Not only was Tom patient and informative, but he never once was "pushy" like other dealerships I've visited. I ended up finding a new vehicle and everyone I worked with helped to make the process easy and enjoyable. It was clear throughout my visit that Toms #1 objective was to make me happy with not only my decision but my experience at Classic Volkswagen in Mentor. Like I said, I've looked briefly at other dealerships and vehicles, but with Toms assistance, finding the right vehicle couldn't have been more enjoyable. Thank you to everyone at Classic Volkswagen in Mentor for your wonderful service and professionalism! More

Professional and friendly service Tom Kirschstein At Classic Volkswagen in Mentor was not only professional but very friendly. I went in for service on my car but let Tom know I was co Tom Kirschstein At Classic Volkswagen in Mentor was not only professional but very friendly. I went in for service on my car but let Tom know I was considering getting into a new vehicle. Not only was Tom patient and informative, but he never once was "pushy" like other dealerships I've visited. I ended up finding a new vehicle and everyone I worked with helped to make the process easy and enjoyable. It was clear throughout my visit that Toms #1 objective was to make me happy with not only my decision but my experience at Classic Volkswagen in Mentor. Like I said, I've looked briefly at other dealerships and vehicles, but with Toms assistance, finding the right vehicle couldn't have been more enjoyable. Thank you to everyone at Classic Volkswagen in Mentor for your wonderful service and professionalism! More

great place for first car went here to get my first car from their sign and drive event for the 2017 jetta. they didn't have the car I wanted but Sean and the gm went out of th went here to get my first car from their sign and drive event for the 2017 jetta. they didn't have the car I wanted but Sean and the gm went out of their way to get me exactly what I wanted. they were the best and I will definitely be back in the future for service and future car purchases or leases. More