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Classic Volkswagen
Mentor, OH
135 Reviews
Classic Volkswagen got its start in 1980 and ever since we first opened our doors we have remained dedicated to exceeding your expectations. In fact, from the moment you walk into Classic Volkswagen you’ll notice that we aren’t like any other dealership in the area. Our easy-going environment makes it easy to browse at your leisure without any pressure. Most importantly, there are no gimmicks or complicated shopping processes at Classic Volkswagen. We streamline everything so you can find exactly what you’re looking for quickly without the hassle.
Since the first Volkswagen made its debut, the brand has continued to be recognized for its innovation and high quality standards. Every Volkswagen is built to the highest factory standards and the result is a true precision machine. These are some of the many reasons why we are so proud to stand beside the Volkswagen brand. In fact, we carry the full lineup of vehicles, including the Tiguan, Jetta and Passat. The Volkswagen lineup has so much to offer and there is so much to choose from!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 135 reviews
August 02, 2025
It's one of the best experiences I've had at a dealership in a long time from the time that I walked in nothing but friendliness, and courteous people. The sales manager went over all details with me. And b in a long time from the time that I walked in nothing but friendliness, and courteous people. The sales manager went over all details with me. And broke everything down for me. The sitting area was very comfortable. With a nice snack and coffee selection. While you wait. During my service, the technician sent to me a video of him. Doing the service on my car and explaining everything that I needed, or it didn't need. Service customer service 100 out of 100. This will be my new dealership, where I take my vehicles and also buy my vehicle. More
by coopertheopolis
Verified Customer
July 19, 2025
really enjoyed the entire experience. .. very nice relaxing environment! would definitely recommend to everyone I know .. very nice relaxing environment! would definitely recommend to everyone I know More
by vicmonster
Employees Worked With
July 15, 2025
Asked them to check engine vibration since there is movement and that wasn't done. Still having vibration after dropping 4k. movement and that wasn't done. Still having vibration after dropping 4k. More
by guyMD
Employees Worked With
July 14, 2025
Problem still not resolved after the second service visit. No explanation of how we proceed, just turn it off and back. That what it is doing now by itself. visit. No explanation of how we proceed, just turn it off and back. That what it is doing now by itself. More
by HINESUSA01
Employees Worked With
No comments
July 14, 2025
All of the gentlemen I worked with from sales to finance were professional, personable and very friendly. The honesty and efficiency from beginning to end were a nice surprise. were professional, personable and very friendly. The honesty and efficiency from beginning to end were a nice surprise. More
by RMN921
Employees Worked With
Christian, Andrew, Nick
July 12, 2025
From walking in Alvaro took care of everything I needed and managed my delivery providing updates every time there was an update. His knowledge helped me confirm my purchase based on my own research. and managed my delivery providing updates every time there was an update. His knowledge helped me confirm my purchase based on my own research. More
by mhanna
Employees Worked With
Alvaro Sainz
July 12, 2025
Always does it right the first time and then you don’t have keep going back continuously for the same thing . have keep going back continuously for the same thing . More
by ken18mar
Employees Worked With
July 11, 2025
THEY DO QUALITY WORK ON TIME AND PROMPT SERVICE , KNOWLEDGEABLE , RESPECTFUL,, ORGANIZED SERVICE DEPARTMENT STAFF ! KNOWLEDGEABLE , RESPECTFUL,, ORGANIZED SERVICE DEPARTMENT STAFF ! More
by tom556734
Employees Worked With
