Classic Volkswagen Gastonia
Gastonia, NC
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By far the best car buying experience I’ve ever had! I came in at 1pm and was driving away in my vehicle by 6pm. Everyone there is so awesome but I specifically worked with Lawrence Greer and Jarret Marti came in at 1pm and was driving away in my vehicle by 6pm. Everyone there is so awesome but I specifically worked with Lawrence Greer and Jarret Martin. I am so grateful for all that was done for me, given my current financial situation. I highly recommend anyone looking for a new or used vehicle to give Classic Volkswagen Gastonia a call! More
Friendly, was greeted quickly and was given just the right amount of attention. Never felt pushy. Trevor definitely knew a lot about the brand and gave me lots of great information about all the safety right amount of attention. Never felt pushy. Trevor definitely knew a lot about the brand and gave me lots of great information about all the safety features. Very efficient from beginning to end More
John Ward and Phillip McSwaine were amazing and so helpful!! Would definitely recommend!! Love this dealership and the employees!! Go buy a car from them!! helpful!! Would definitely recommend!! Love this dealership and the employees!! Go buy a car from them!! More
Really enjoyed car shopping with both Jazz and Jamar! They both made my experience of buying my first car easy and enjoyable. Highly recommend both Jazz and Jamar to anyone looking to buy a car. They both made my experience of buying my first car easy and enjoyable. Highly recommend both Jazz and Jamar to anyone looking to buy a car. More
Everyone at this dealership was very professional and courteous. They made the entire purchase process very pleasant and seamless. I will recommend them to everyone. courteous. They made the entire purchase process very pleasant and seamless. I will recommend them to everyone. More
We went to Classic Volkswagen Gastonia to look at 2 used Jetta's that we found on line that we were interested in purchasing for our daughter new to driving. We were very impressed with the level of servic Jetta's that we found on line that we were interested in purchasing for our daughter new to driving. We were very impressed with the level of service that Jasmine provided. She had the cars ready and parked at the front when we arrived. She was very knowledgeable about the history of the cars and all Jetta's. Sadly the car we were most interested in didn't end up meeting the needs we were looking for. The second car held promise but we wanted to review another car before committing. I was more than impressed with the level of service and willingness to work with us in the event we ultimately decided on the alternate car. They were even willing to drive the car into Charlotte so that we would not have to drive back to Gastonia in the event the outside car did not live up to expectations. The lack of pushy harassing that some dealerships are prone to, was a wonderfully refreshing. While the other location had a used car that met our needs better, we truly wish we could have purchased the car through Jasmine at Classic Volkswagen Gastonia. More
Want to give John Ward and the manager Philip Mcswain for the no pressure service we received today in buying our new 4runner. Helped out tremendously on giving me more for my trade in. Great group of guys the no pressure service we received today in buying our new 4runner. Helped out tremendously on giving me more for my trade in. Great group of guys and highly recommend! More
From the time we reached out to the dealership to the time we arrived, we were greeted quickly and without any pressure to purchase. Philip reached out via email and phone call letting us know more abou time we arrived, we were greeted quickly and without any pressure to purchase. Philip reached out via email and phone call letting us know more about the dealership and that he was there if we had any further questions. When we arrived Jasmine was there to welcome us and assist us in whatever way possible. She was very professional and personable and was an absolute pleasure to work with. Please ask for Jasmine :)! Lamar was great, he worked his magic and made purchasing our new car a reality. He really puts you at ease and wants to help you in every way possible. This was the quickest purchase we have ever made (in and out in less than 2 1/2 hrs)!! We are so glad we came to Classic Volkswagen and have already started spreading the word of how great they are. More
If you're in the market for a vehicle, John Ward is THE person you need to go see! John was extremely kind, knowledgeable, patient, and transparent. He is unlike any sales person I have ever worked with, a person you need to go see! John was extremely kind, knowledgeable, patient, and transparent. He is unlike any sales person I have ever worked with, and I have never had such a fun, positive, outstanding experience purchasing a vehicle (or anything for that matter) anywhere else before this. I told him that my partner and I had zero intentions of purchasing a vehicle today, and he didn't treat us any differently; at another VW dealership I visited this week (not Gastonia), when I told the salesperson I wasn't ready to buy, he immediately brushed me off and went to go hang out with some of the other sales people. Not a single person offered to help answer any questions, and it seemed very rude and disrespectful, like they only want to help you if they know you're buying and they're making money off of you. NOT JOHN, he didn't even bat an eye when I told him I wasn't buying, and continued to offer his help, answer questions, and didn't treat us any differently at all! He didn't make us feel like we were inconveniencing him like the sales people at the other VW Dealership did. You can tell that he honestly cares about his customers, and he was adamant in making sure that we were happy with our new vehicle! He wasn't pushy at all, and actually listened to us and paid attention, unlike some of the other dealerships/salespeople that we have visited this week. He is a true professional, very helpful, and worked extremely hard to get us an excellent deal. Even at one point, when it looked like we weren't going to be able to get approved for our new vehicle, he never gave up! Philip McSwain, the Sales Manager, and John went above and beyond trying to come up with a solution that would allow us to leave in our new car. We couldn't be happier! The facility was extremely clean, everybody was kind and courteous, and I will never go to any other dealership, John Ward and Classic VW Gastonia has my business for as long as they're around! Seriously, go see John, he's the best!!! More