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Classic Toyota Henderson

Henderson, NC

1.5
124 Reviews

205 Toyota Ln

Henderson, NC

27537

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124 Reviews of Classic Toyota Henderson

February 23, 2024

I bought this truck back in November last year. There interest rate was 8.9 even though I have an excellent credit rating. They also sucker me into thinking I need this extra care tech policy and s More

by barbieq3753
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wyatt and Flowers
February 15, 2024

I came in to your service department on 2/8/24 for a diagnose on a Check engine light. I was told that the charge to diagnose would be around 150.00 I agreed and waited in the waiting area for a span of More

by sviwaterboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Hargrove
December 03, 2023

Purchased new car and paid extra for the Henderson Value Package which included wheel locks. Tried to get wheel locks installed and was told that wheel locks could not be installed on the type of rims we ha More

by Disappointed
Recommend Dealer
No
Employees Worked With
Courtney Elliott James Moody
August 16, 2023

Service manager is rude and arrogant. Doesn’t care about customers needs. Real xxxxxxx and coward. Asked me outside to fight then said he’d have me arrested. What a xxxxx. More

by smoky24504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tre Turner, Jose Santizo , Michael Hargrove
July 15, 2023

Service department did not fix my car properly. I brought it back because the horn would not work. The service manager billy lewis argued with me that the problem was a bad ground wire and not th More

by jim
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Billy lewis service. James in management
May 10, 2023

I would go less stars, unfortunately I cannot. We purchased my wife's Highlander from this dealer. No problems with the purchase, other than the normal pain in the xxx, pushy salesman. We had th More

by david hamilton
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Michael Hargrove
May 10, 2023 -

david hamilton responded

Your service department, management staff of the area all need to be purged.

April 24, 2023

Bought the brand new 1794 tundra come to find out it was on consignment from another dealership. That was 45 days ago and now my 30 day tags run out so now I have a $75,000 piece of yard art. And they will More

by Yupper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Santizo
March 29, 2023

So this dealer sees fit to tell you that you need new brakes and other unnecessary work that you really do not need, which is fraud. I took my Tacoma there for an oil and filter change and was told I ne More

by lynnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kathleen Martin
March 23, 2023

i leased another tacoma from classic in Henderson. this was on the 137h of Feb. they cant seem to get the vehicle registration correct. was told by Andrew he would look into the issue & get back to me More

by billy swain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick (new employee) was ok. the problem was Andrew, not doing as he said!!
August 15, 2022

Great to work with friendly staff. They really went the extra mile to find the car I wanted. Michael was great More

by j.mills8989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hargrove
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