Classic Toyota Henderson
Henderson, NC
Filter Reviews by Keyword
By Type
125 Reviews of Classic Toyota Henderson
This is the only place you should buy a car from. We had the pleasure of working with Ms. Riley, Brad, George, and Hunter. Words probably couldn't describe how incredibly perfect and memorable this experien the pleasure of working with Ms. Riley, Brad, George, and Hunter. Words probably couldn't describe how incredibly perfect and memorable this experience was. The entire team will work hard to find the best fit for you. Not to mention they do it in about a quarter of the time that any other dealership I've been to has. The lifetime powertrain warranty (for vehicles up to 5 years old and under 80k miles)included by the owner is reason enough to buy here. Where can you buy a used vehicle with a lifetime warranty? Absolutely perfect experience and lifelong customers. More
Discovered them on TrueCar attempting to find out about a 2005 Cadillac Deville. We drove the next day (~6 hours total drive) to look at it. Test drove it and saw the check engine and tire pressure warning o 2005 Cadillac Deville. We drove the next day (~6 hours total drive) to look at it. Test drove it and saw the check engine and tire pressure warning on. This was not told to us on the phone. He said the mechanics can't figure out what's wrong. Talked to another man who said they can't get us a warranty. We told them we wanted a warranty before we even got there. Tried to discount the car if we took it as-is. With the discount, around a total of $8300. We are a family of 3 but only two of us could go that day so we left to talk to the other member of the family. They gave us some paperwork and we said we'd call them soon. Called them 1-2 days later and asked about the engine. Mechanics still can't figure it out. As there is a Cadillac dealership down the road we asked if they could take it there before we purchased it. They agreed to do so. They then tried to say that the check engine light wasn't there until right before we arrived. Confirmed this was a lie because on TrueCar the check engine light was on in an interior photo. Told the salesman who then got us to talked to the second man we talked to that day. Been a couple days and they haven't called back. Went to the website and the car was removed from TrueCar. CarGuru, and the dealership website. They didn't inform us. More
disappointed to find a scratch in the paint and a blemish on one of the wheels after having the vehicle serviced at Classic Toyota Henderson - I would not have come there for service if I had expected that t on one of the wheels after having the vehicle serviced at Classic Toyota Henderson - I would not have come there for service if I had expected that to happen - it's not so likely I will return More
Not really happy about being lied to. Our sales rep was amazing we loved Courtney. It was the finance department. Lied to us on prices. Added many fees they said wouldn’t be there. Lied ab Our sales rep was amazing we loved Courtney. It was the finance department. Lied to us on prices. Added many fees they said wouldn’t be there. Lied about it being a better deal to finance the vehicle instead of buying when we originally went in to buy. Because my husband and I are young, when we looked over the contract they said we didn’t know what we were talking about. Honestly we will never be buying anything from this dealership ever again. Basically screwed us out of a lot of money. More
Beware of “ripoff sticker” i just purchased a new suv at Henderson Toyota and everything was as expected with the usual dealership annoyances (although the sales person I was wi i just purchased a new suv at Henderson Toyota and everything was as expected with the usual dealership annoyances (although the sales person I was with, Edwin, was amazing.) The one thing to watch out for is that on every car and truck they sell they add completely useless dealer extras and try to charge just ridiculous money for them. First, they charge $99 for nitrogen filled tires. This item is worth less than $1 at best. Second, they charge $199 or more for “hand painted pin stripes.” This costs the dealer around $15 per car yet they try to charge you hundreds. Not only are these items ridiculously priced, but they do them to every car on their lot, therefore not giving the customer a choice. While everything else in my experience was OK, I won’t be going back there again because I don’t fully trust any dealership that tries to force customers to buy useless and expensive extras. If you do go to this place, subtract those from the price upfront, then get 10%-11% off (or more for other vehicles). Or better yet, go to a place that doesn’t try to force customers to buy these useless items. More
Pressures you then ripped you off I clearly asked repeatedly and I only authorized one credit pull after purchase multiple credit pulls They only care about selling a vehicle they do I clearly asked repeatedly and I only authorized one credit pull after purchase multiple credit pulls They only care about selling a vehicle they do not care about your credit and how they ruin it More
5000 service The dealership was very fast. Even though I was a little late on my arrival. Also they give a discount to match the phone quoted price The dealership was very fast. Even though I was a little late on my arrival. Also they give a discount to match the phone quoted price More
Routine maintenance for my Toyota Camry Great overall experience! It wasn't too busy when I arrived. The showroom was clean as well as the whole dealership. Overall everything went very wel Great overall experience! It wasn't too busy when I arrived. The showroom was clean as well as the whole dealership. Overall everything went very well. More