
Classic Lexus
Willoughby Hills, OH
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Always first class treatment. They always have my best interest in mind. Chris Barnett has been my go to guy for the last 14 years and 6 Lexus’. They always have my best interest in mind. Chris Barnett has been my go to guy for the last 14 years and 6 Lexus’. More
The manager of the dealership and the sales person, a Mitch Harper, gave me excellent service throughout a long search process to find the hybrid I was looking for. They never lost track of managing th a Mitch Harper, gave me excellent service throughout a long search process to find the hybrid I was looking for. They never lost track of managing this order and working with me. Great service. Exemplary in my opinion. More
Chris Barnett was excellent guiding us thru our new RX purchase! Professional & really knew all the details of this vehicle . We are very happy with our purchase! We would recommend Chris & the team at purchase! Professional & really knew all the details of this vehicle . We are very happy with our purchase! We would recommend Chris & the team at Classic Lexus! More
They are very accommodating. Friendly staff & sales people. Made are car buying experience a pleasure from the very beginning to the end. This was our best car buying experience Friendly staff & sales people. Made are car buying experience a pleasure from the very beginning to the end. This was our best car buying experience ever. Top notch dealership! A special thank you to Chris B. More
Manny was very easy to work with, and made the process very simple! All I had to do was show up, sign a few things, and was out the door in the vehicle! I would absolutely work with Manny again in the f very simple! All I had to do was show up, sign a few things, and was out the door in the vehicle! I would absolutely work with Manny again in the future! More
Professional personnel, clean beautiful building, first class service. I especially enjoyed working with Michael Britain, who was thorough and professional. class service. I especially enjoyed working with Michael Britain, who was thorough and professional. More
Service department mishandled money found by driver, and it’s “Big Boy Classic Jim”, upset with driver, calls him personally, because driver wants to know where money is… is unprofessional to say the least… it’s “Big Boy Classic Jim”, upset with driver, calls him personally, because driver wants to know where money is… is unprofessional to say the least… lambasting driver because driver was told by his supervisor “It’s in Jim Brown’s Hands “… driver is released of his duties and money still not accounted for… Go figure … disturbing … More
Brought my Lexus RC F sport in for service, got a cv boot clamp put on replacing the zip tie the prior dealership put on, they even put new grease inside. Found the issue with my squealing brakes and solved clamp put on replacing the zip tie the prior dealership put on, they even put new grease inside. Found the issue with my squealing brakes and solved the issue as well as fixing my water pump… and oil change and alignment…in less than a day! My car didn’t drive this nice even off of the lot on purchase day. I will be returning for all of my future services to classic Lexus! Amazing service More