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Classic Lexus

Willoughby Hills, OH

4.9
280 Reviews

2551 Som Center Rd

Willoughby Hills, OH

44094

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Showing 280 reviews

January 11, 2022

Knowledgeable, approachable, courteous, attentive, with a smile. Well done l was very pleased with the experience. More

by kcs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acacia Clarkson
December 16, 2021

Staff at Classic Lexus were honest and attentive. They were able to locate a vehicle sooner than expected and the process needed to orient and close was efficient. More

by vdegeorge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed and Jamie lead for finance. The tech person Jacob was also very helpful
December 06, 2021

I was very happy with my current experience at Classic Lexus. I felt very comfortable with my salesperson and the financing person. I felt I was very well taken care of. They took the time to explain ever More

by Doctor52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Thomas
December 06, 2021

The sales person Acaicia was very Nice, Understanding of my Needs and very Helpful in getting me the Best Desk Possible! Her Professionalism is /was Outstanding as well! I am very glad I Dealt with Her! I More

by Jay devore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Acacia and Conner of Finance.
November 23, 2021

I have bought at least 25 vehicles over the years from this dealership and each time it was a great experience, that's why I keep going back. They are very professional and make the whole process seamless More

by philp46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Arsham, Matt Dietz
October 28, 2021

Our most recent car purchase at Classic Lexus was so easy with Michael Brittain. He was patient and respectful of our unusual situation. He explained multiple choices and carefully took care of details. Mich More

by MD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brittain, Eric Nicolli, Collin Hodkinson
October 26, 2021

I have experienced of leasing cars from several different dealerships .Classic Lexus is by far the best including professionalism, curtesy and communication. F.Vilinsky, Cleveland More

by ifvilinsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kennedy,Aaron Williams
October 18, 2021

Nice staff, from sales people to financial officers to tech crew. But they couldn’t get their paperwork together and it had to be signed three times. More

by Abc123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo, Aaron, Jacob
October 07, 2021

We had an accident with our Toyota towing an RV and the police escorted us to this Lexus dealership. The people there were great. They had real concern for our situation. Our windshield was smashed and the More

by Tummbling180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The team
September 02, 2021

We drove to Classic Lexus from Columbus to buy a new Lexus because of Manny. We had great communications over email and telephone to work out the deal before we drove up. Everyone at the dealership we More

by HAULTJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Britnell
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