Classic Lexus

Joe Toth was a class act from start to finish! Very knowledgeable and helpful. Dylan Dacar was as well. Just a pleasure doing business with them. Very knowledgeable and helpful. Dylan Dacar was as well. Just a pleasure doing business with them. More

JOE TOTH AND ARROM WILLIAMS VERY EASY TO WORK WITH IN THE PURCHASE OF MY 2026 ES HYBRID . BOTH VERY FRIENDLY , PROFESSIONAL AND KNOWLEDGEABLE . MAD THE WHOLE PROCESS ENJOYABLE !! PURCHASE OF MY 2026 ES HYBRID . BOTH VERY FRIENDLY , PROFESSIONAL AND KNOWLEDGEABLE . MAD THE WHOLE PROCESS ENJOYABLE !! More

We had a great experience purchasing our Sienna from Classic Lexus. Mitch and Kaylee were both excellent to work with throughout the process. We were coming from about three hours away, and they made co Classic Lexus. Mitch and Kaylee were both excellent to work with throughout the process. We were coming from about three hours away, and they made communication easy, worked with us on the details ahead of time, and made the actual purchase straightforward once we arrived. Kaylee was responsive and helpful throughout our conversations, and Mitch did a great job taking care of us when it came time to complete the purchase. There was no unnecessary pressure, and both were professional, friendly, and respectful of our time. We are very happy with the van and enjoyed the drive home. I would absolutely recommend Classic Lexus, and especially Mitch and Kaylee, to anyone considering a vehicle there. More

I had an outstanding experience at Classic Lexus! Mitch Harper, Sales Consultant, worked diligently to get my payments where I needed them to be. He stayed in contact with me throughout the entire Mitch Harper, Sales Consultant, worked diligently to get my payments where I needed them to be. He stayed in contact with me throughout the entire process and even came in on his day off to complete the sale. His dedication and commitment to customer service were truly appreciated. Aaron Williams, Finance Manager, made the financing process seamless. He thoroughly explained the vehicle, reviewed the available protection options, and ensured I understood everything before moving forward. Last but certainly not least, Jillian Haith, Technology Specialist, took the time to walk me through the vehicle's technology and helped set everything up to match my preferences. She made sure I felt comfortable using all the features before I left. Classic Lexus delivers top-notch customer service from start to finish. I highly recommend them to anyone looking for a professional, knowledgeable, and customer-focused car-buying experience! More

Joe Toth was awesome he was on time and very prepared sent us all the info on the cpo lexus and a great detailed video And he followed up everytime I give Joe 5 stars !! We did not buy the cpo lexu sent us all the info on the cpo lexus and a great detailed video And he followed up everytime I give Joe 5 stars !! We did not buy the cpo lexus but Joe was awesome non the less I highy recommend Joe Toth for your next purchase More

I had a very disappointing experience at this dealership due to the salesperson I worked with. From the beginning, communication felt unclear and at times misleading. The pricing details were not expl due to the salesperson I worked with. From the beginning, communication felt unclear and at times misleading. The pricing details were not explained transparently, and I had to repeatedly ask for basic information about the lease terms, including how the monthly payment was calculated. What frustrated me most was the lack of honesty around the deal structure. The numbers presented were significantly higher than market expectations. Overall, I expected a more transparent and professional experience. More

Made the process super easy! Everyone is incredibly nice, the dealership is clean and comfortable with a beautiful lounge. Everything runs smoothly! Everyone is incredibly nice, the dealership is clean and comfortable with a beautiful lounge. Everything runs smoothly! More

It was the best car buying experience I have had. From the greeter at the front desk, to Mitch my salesman, and to Grant in finance, everybody was polite, knowledgeable and helpful. Bella, the techn From the greeter at the front desk, to Mitch my salesman, and to Grant in finance, everybody was polite, knowledgeable and helpful. Bella, the technology specialist, spent a good 25 minutes going over the car's features with us and was very patient as well. The showroom and waiting lounge or top notch as well. I would definitely buy another car from Classic Lexus of Willoughby Hills. More

Very helpful, knowledgeable sales staff. Clean, well-appointed dealership in a convenient location. The most efficient sales/leasing process I have ever experienced. Clean, well-appointed dealership in a convenient location. The most efficient sales/leasing process I have ever experienced. More