
Classic Lexus
Willoughby Hills, OH
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Jake Winters is outstanding. Always available to answer my questions and to help me out. He is a pleasure and I hope he will be there for many, many years to come. We have anothe Always available to answer my questions and to help me out. He is a pleasure and I hope he will be there for many, many years to come. We have another Lexus. The only problem I have with that is when we bring it in for a car wash they always turn our signals off and I asked him not to and then I don't have any noise or lights when I leave there for Lanes. Brian was very nice also as well as Matt. Great dealership. Good donuts too. I definitely think Jake Winters is an asset. Very patient, very sweet and very knowledgeable on the car. I really do like him very much and would recommend him to all my friends More
This is not the first time I have purchased a vehicle from Classic Lexis in Willoughby Hills OH, in part because of the excellent service, as well as the trust I have in Manny Britnell. I had given my from Classic Lexis in Willoughby Hills OH, in part because of the excellent service, as well as the trust I have in Manny Britnell. I had given my vehicle preferences to Manny via voice mail as I called after hours. When Manny called me back, he had already identified 5 potential vehicles and we quickly narrowed my choices to the one that best fit my need. There was no high pressure sales, no sense of manipulation to buy the "extras" at time of purchase. More
From the moment I entered the dealership everyone through the entire process was courteous, polite and most of all professional. the entire process was courteous, polite and most of all professional. More
Professional and very easy to deal with! Going on my 5th Lexus ! Michael Brittain is wonderful to work with along with Matt Dietz! Going on my 5th Lexus ! Michael Brittain is wonderful to work with along with Matt Dietz! More
This is my first Lexus and I had a very pleasant experience working with Classic Lexus and the salesperson, Michael Brittain. Communication was excellent as I was waiting for my vehicle to arrive a experience working with Classic Lexus and the salesperson, Michael Brittain. Communication was excellent as I was waiting for my vehicle to arrive and I was updated regularly. When I picked up my new car, the process went smoothly and I am happy with my new GX460. More