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Classic Lexus

Willoughby Hills, OH

4.9
275 Reviews

2551 Som Center Rd

Willoughby Hills, OH

44094

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Showing 275 reviews

April 13, 2023

Best car shopping experience Ever, Ms. Clarkson is an Excellent representative for CassicLexus, no pressure very laid back and it was truly appreciated. Everyone was first class. I will be More

by Tamera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Williams, Finance Manager
April 11, 2023

Great atmosphere. Salesman, manager and finance manager were excellent and helpful. The car lot is clean and the snacks were appreciated! More

by awalden3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can’t remember right now
April 07, 2023

It is a pleasure to shop at a dealership that does not pressure its customers. Manny Britnell is a professional with a sense of humor. . His courtesy and consideration along with his concentration on deta More

by chriskramer_57
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manny Britnell, Jamie Oschip
March 21, 2023

We have made multiple leasings through Chris Barnett, always professional, explains well, options made clear. Same applies to Matt Dietz and Aaron. More

by jmasnet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Barnett, Matt Dietz, Aaron (finance), Julia (IT)
March 18, 2023

I purchased a RX350. My sale rep was Manny Britnell. He was knowledgeable, patient, and informative. I was able to select my vehicle’s exterior, interior, and type (hyb More

by Ramichael2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Britnell
March 09, 2023

Very professional great service follow through with every aspect of sale car is unbelievable Mitch Harper is excellent to deal with More

by rrcarney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Harper
March 08, 2023

A lot of dealers today give regular folks a hassle when financing a used car and are reluctant to discuss an "out the door" price. Classic Lexus didn't try to put me in that dealer trickbag, but were hone More

by usmcdad
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Arnold, Chris Barnett, Jamie Oschip
February 11, 2023

Always first class treatment. They always have my best interest in mind. Chris Barnett has been my go to guy for the last 14 years and 6 Lexus’. More

by Rick.Jablonski82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Barnett
January 26, 2023

The manager of the dealership and the sales person, a Mitch Harper, gave me excellent service throughout a long search process to find the hybrid I was looking for. They never lost track of managing th More

by Stevenskaufman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Dietz and Mitch Harper and at the end Anna the IT person
January 19, 2023

Chris Barnett was excellent guiding us thru our new RX purchase! Professional & really knew all the details of this vehicle . We are very happy with our purchase! We would recommend Chris & the team at More

by Suzanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Barnett, Julia McCallister & Jamie Oschip
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