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Classic Lexus

Willoughby Hills, OH

4.9
275 Reviews

2551 Som Center Rd

Willoughby Hills, OH

44094

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Showing 275 reviews

July 26, 2023

This was the best experience I’ve ever had when purchasing a vehicle. Everyone was so nice & very professional. I was very satisfied. More

by Toy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Nash
July 25, 2023

The salesperson and his manager were very knowledegeable and communicated very effectively. They were trustworthy and knew their products very well. More

by dmcooper216
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Barnett and Brian Nash
July 12, 2023

I have been getting my car from this dealership for years,number 1 dealership in Cleveland,very honest and trust worthy,will continue to do business with them. More

by dnc28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Nash,Aaron Williams,Acacia Clarkson
Jul 13, 2023 -

dnc28 responded

Thank to all you guy's for great customer service,I wish everyone buying a car could have a great experience, as my husband and I had,Thank you all very, very much.

June 29, 2023

Service, sales and financing all very attentive and made the process very enjoyable and easy to get through. More

by Mpwallis63
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Barnett
June 10, 2023

Professional great experience with them and comfort patients they walk you through everything and no stress More

by Richard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe and Micheal
June 07, 2023

As usual service and attention was superb. Acacia Clarkson was awesome to work with and made my purchase smooth and easy. Aaron Williams was great as usual and was a great help in completing t More

by Bill G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Acacia Clarkson, Aaron Williams, Mark Maskol, Brian Nash and Ernie Kish
June 03, 2023

Third leased automobile from this dealership, and the caliber of their service from purchase to lease end has consistently been excellent. More

by geoffhowsonssi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brittain
June 03, 2023

Excellent service. Was treated like family, not just a number. Acacia Clarkson was wonderful to work with! She is going to deliver my vehicle to my house. Outstandin More

by fkyrkos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Acacia Clarkson
May 14, 2023

The Classic Lexus experience is top notch. Knowledgeable, courteous, no pressure sales. Fair trade in value and great finance rate. Service department has gone over and above to accommodate More

by crupert730
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Acacia Clarkson, Aaron Williams, Brandon Fox
April 26, 2023

Best car buying experience, no pressure, great people and very nice facilities. Mitch was very helpful in finding the right car for us. Excellent staff. More

by frito42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Harper
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