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Classic Lexus

Willoughby Hills, OH

4.9
298 Reviews

2551 Som Center Rd

Willoughby Hills, OH

44094

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Showing 298 reviews

December 18, 2024

Great customer service. Our sales rep Michael Brittain was able to get the exact car we wanted at a great price. Aaron Williams the finance manager was also a great help. More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brittian, Aaron Williams
December 10, 2024

Professional and easy to deal with . Located car I wanted and upfront about pricing . Spent plenty of time during delivery to explain car’s various settings. More

by Stevewvu3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Brittain
December 10, 2024

The people at Classic Lexus are top notch. Chris and Aaron took care of us in a professional and friendly manner. They told us to call if we had any questions or problems and are sincere in th More

by crayk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris, Aaron, Joe, Dominick
November 21, 2024

Everyone from the time I walked. in till I left had a smiling face happy and very professional. Very knowledgeable More

by Tufftushy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Harper, Dylan, Joe and Dom
November 16, 2024

Classic Lexus Dealership is very professional and very concern about your needs. I can not say enough about the three gentlemen I work with. Dylan Dacar, Michael Brittan, Aaron Williams. They are very Pro More

by pikep66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Dacar, Michael Brittan, Aaron Williams
November 13, 2024

Always outstanding customer service. Especially from service dept. Chris B and tech Joe were great. More

by kevin mchugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Joe
November 02, 2024

The individuals I came in contact were extremely friendly and very professional. I truly enjoyed my experience while at the company. I can assure you my next vehicle will be purchased from them. More

by alvinefulton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Nash, Medved, Acacia
November 01, 2024

Amazing customer service. Addressed any concerns I had. Darn friendly bunch as well. Highly recommend. More

by cutworm-hefty-05
Recommend Dealer
Yes
Employees Worked With
Jacob
October 30, 2024

My sales rep Manny is excellent and covers every aspect of the purchase and provides great communication throughout the process. More

by aice2765
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Britnal and Donovan Medved
October 13, 2024

Our experience with this dealership was much more enjoyable and professional than any previous experience we have had. Everyone we dealt with was very courteous and treated us with respect. More

by kadewhurst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Dylan, and Alex