Classic Lexus

Michael has taken very good care of me. Not only was he able to take 2 of my family's cars in trade, he was able to put me in a comperable car to the one I had when I was giving serious consideration to do able to take 2 of my family's cars in trade, he was able to put me in a comperable car to the one I had when I was giving serious consideration to downgrading. After my purchase, he worked very hard to get all the paperwork straightened out. I would definitely buy again from Classic and want to work with Michael again. More

Everyone we work with at Classic Lexus is always so nice and always goes out of their way to be helpful. Everyone remembers our names, and they are also welcoming to my kids who are usually with me when I n and always goes out of their way to be helpful. Everyone remembers our names, and they are also welcoming to my kids who are usually with me when I need to come in for service. I also love that the waiting room is very comfortable and extremely clean. More

Overall the experience was good. Just had one problem that Manny took care of after a bit of arm twisting but nothing major. Just wish the car was better prepared before pickup and not during or after.. that Manny took care of after a bit of arm twisting but nothing major. Just wish the car was better prepared before pickup and not during or after...i.e., paint chips, all keys, rear wiper cover, and mats. More

Lexus is a good car. However we have owned Mercedes Lexus is a good car. However we have owned Mercedes Benz,Jaguar,Volvo among other nice cars. We will continue to purchase cars from Classic becuse Lexus is a good car. However we have owned Mercedes Benz,Jaguar,Volvo among other nice cars. We will continue to purchase cars from Classic becuse of their unbeliveable service . We tell everyone we know who needs a car that the Classic service center has no equals. They always go the extra mile to make sure that we are happy. Thank you! More

Buying my Lexus was a first-class experience. The dealership is beautiful and the personnel make you feel special and appreciated. I have been nothing less than highly impressed with the service d dealership is beautiful and the personnel make you feel special and appreciated. I have been nothing less than highly impressed with the service department and the quality of service I have received at this dealership. My sales rep even sent me a card to wish me a happy birthday. What a pleasant surprise. I will surely buy from this dealership again. More

Everyone at the dealership bends over backwards to make sure I am satisfied. You walk expecting to have an issue and they surprise me everytime. I came in on a Saturday recently to explain that my br sure I am satisfied. You walk expecting to have an issue and they surprise me everytime. I came in on a Saturday recently to explain that my brakes were pulsating expecting only to make an appointment within the month and thinking that I may have to pay or agrue for new pads. They immediately took the car in, gave me a loaner and replaced the brake pads at no charge and I had the car back within 4 hours. More

Its a nice, clear and friendly atmosphere. The sales Its a nice, clear and friendly atmosphere. The sales associates, customer service and other personal always give 100% and makes you feel very com Its a nice, clear and friendly atmosphere. The sales associates, customer service and other personal always give 100% and makes you feel very comfortable. If the person you ask a question of does not know the answer, they will make sure they find someone who does. More

I have been a customer of Classic Lexus for approximately 20 years. I have either purchased or leased at a minimum 14 cars & SUVs. I continue to return despite intense competition from other Lexus dealership 20 years. I have either purchased or leased at a minimum 14 cars & SUVs. I continue to return despite intense competition from other Lexus dealerships because of the relationships, products, and service quality that I have consistently experienced. My adult childern and many of my friends are Lexus customers because I talk openly about my experiences at Classic Lexus. Both Brian and Chris are superb at satisfying customers and so are the service managers listed above. I have participated in several focus groups hosted by Lexus competitors and amazed noncustomers of Lexus by my comments. More

My initial experience with Classic was not a good one. The salesman who took care of us- his name was Jim, I don't remember his last name, was not a man of his word. Roger, the sales manager took care of The salesman who took care of us- his name was Jim, I don't remember his last name, was not a man of his word. Roger, the sales manager took care of the issue and since then I have not had any problems. If I was to ever get a Lexus from Classic again, I would go through Cliff Murphy. As far as service and maintenance, I have never had a problem since day one. I have worked with Eric Nicolli and everything has been first rate. More

I purchased a used Lexus GS350 from Classic Lexus. I greatly appreciated the kindness, patience, and nonpushy nature of their service. They were also always very informative/knowledgeable when question greatly appreciated the kindness, patience, and nonpushy nature of their service. They were also always very informative/knowledgeable when questions were asked regarding a possible purchase. Finally, they were also very patient when it came to my purchase. I took ~ 6 months to decide on my final purchase, and when the time came, it was quick and effortless. Thank youo! More