Classic Lexus
Willoughby Hills, OH
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We leased our 2000 and 2004 RX's from Classic. Then went to Metro for 2008. We came back to Classic for 2010 RX and were EXTREMELY pleased with the friendliness of the staff, the classy look of the showroom to Metro for 2008. We came back to Classic for 2010 RX and were EXTREMELY pleased with the friendliness of the staff, the classy look of the showroom and loved the delivery room! Chris Barnett was recommended to us by a friend, but he was unavailable our first trip to Classic. We worked with Manny Brittnel who was also very knowledgeable and helpful. At the time of delivery, we worked with both Chris and Manny. We would recommend both of them. If have since emailed Chris with questions and he quickly responds and is very helpful. Thanks for the chance to provide my opinion! We will return to Classic for the next RX. More
This dealership goes the extra mile to make the customer buying-experience outstanding. Great price, friendly 'remembered' follow-up. Likewise, our service experiences have been outstanding. Vehicle is a buying-experience outstanding. Great price, friendly 'remembered' follow-up. Likewise, our service experiences have been outstanding. Vehicle is always ready when promised, work is always done as-specified. More
I've told a lot of my co-workers about the ongoing committment to service that I see from Classic Lexus after the sale has been made. For example, when I picked up the car, Jim Teschler noticed that committment to service that I see from Classic Lexus after the sale has been made. For example, when I picked up the car, Jim Teschler noticed that one of the tires was low. When he checked, he found a nail in the tire in a place where it was difficult to locate. Without any discussion, he had it sent back and a new tire put on. I also love the idea of getting a free car wash with the Lexus. It has to be good for you too, since it increases the number of "marketing impressions" on your customers. More
In 2006, we leased our GS 300 from Classic Lexus, from Chris Barnett. Since then, we have had all service done at Classic, each time, dealing with Eric Nicolli. We cannot offer enough praise for these tw Chris Barnett. Since then, we have had all service done at Classic, each time, dealing with Eric Nicolli. We cannot offer enough praise for these two individuals. They have always demonstrated courtesy, professionalism and thorough knowledge of Lexus, giving us great confidence in leasing our car and subsequently, having it serviced there. Whenever we called with a question, they both always responded immediately. We have since purchased the car upon the end of the lease. More
My experience has always been outstanding with Lassic Lexus. This is my fourth Lexus and I will continue to purchase my next automible at Classic Lexus. The staff treat you as a very close friend, they s Lexus. This is my fourth Lexus and I will continue to purchase my next automible at Classic Lexus. The staff treat you as a very close friend, they sit down and explain to you what they did and always qsk if you have questions. The customer service waiting area is outstanding and makes you very speciasl Bob Goszka More