
Classic Lexus
Willoughby Hills, OH
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Outstanding sales rep and manager. Helpful, friendly ! Have dealt with other Lexus dealers. These are the most friendly, professional and interested in the client's needs and desires. I will definitely r Have dealt with other Lexus dealers. These are the most friendly, professional and interested in the client's needs and desires. I will definitely return to this dealership for my next car. More
Positive experience start to finish This is a classy operation. Very good experience with Aaron (salesperson), but all people we met were friendly and helpful. Quality customer service This is a classy operation. Very good experience with Aaron (salesperson), but all people we met were friendly and helpful. Quality customer service and good people skills much more effective than pressure sales. Overall very pleased with the experience and outcome. More
Great Buying Experience Dennis and Manny worked together to provide a low stress and pleasant buying experience when we purchased an NX from Classic Lexus. The Classic Lexu Dennis and Manny worked together to provide a low stress and pleasant buying experience when we purchased an NX from Classic Lexus. The Classic Lexus Team found the NX we wanted in just a few days and delivered it ASAP once it arrived at the dealership. I appreciate the team work to insure excellent service. A tip of the hat to both individuals. More
Great experience purchasing Lexus NX with Barry and Chris Great experience overall...................and friendliness, nice professional staff , wonderful.......... Warmth.courtesy, clean place Nice Great Great experience overall...................and friendliness, nice professional staff , wonderful.......... Warmth.courtesy, clean place Nice Great Cody Clean Great Superb Recommend to all,friends,families, all More
Perfect A+++ The group at Classic Lexus is exceptional - everyone is friendly, courteous & attentive! Thank you Chris & Matt for taking care of me, I really apprec The group at Classic Lexus is exceptional - everyone is friendly, courteous & attentive! Thank you Chris & Matt for taking care of me, I really appreciate your time and the exceptional service!! More
Awesome expierience Went in with a 10 year old car and came out with anew IS300. Drove home knowing all the fundamentals of the workings of the car. Went in with a 10 year old car and came out with anew IS300. Drove home knowing all the fundamentals of the workings of the car. More
Outstanding! Thanks to everyone at Classic Lexus. Service was awesome. From the time I walked through the door until I pulled off with my 2016 Lexus NX 200t. Barry Thanks to everyone at Classic Lexus. Service was awesome. From the time I walked through the door until I pulled off with my 2016 Lexus NX 200t. Barry and Nick are good men who does not pressure you into a sale. This is not my last time doing business with them. They rocks!! More
Experiencing The Class in Classic My wife and I had been looking for a certified pre-owned Toyota RAV4 for a few months. We wanted something with low miles, alloy wheels, and clean ins My wife and I had been looking for a certified pre-owned Toyota RAV4 for a few months. We wanted something with low miles, alloy wheels, and clean inside and out. Another Toyota sales person advised us to check a RAV4 at Classic Lexus in Willoughby Hills. It was an unusual color, so unusual we knew it wasn't something we wanted to look at for the next few years. Parked right next to it happened to the a beautiful 2014 super white Toyota RAV4 with 8,000 miles. We took it for a ride and the rest is history. The staff at this dealership was first class from beggining to end. They asked us to come back anytime to review all the bells and whistles that were a little new to us. I'll definitely be back for the free one year of maintenance and the car washes. I didn't purchase a new Lexus but I sure felt like I had! More
Good people doing a good job. Absolutely everyone at Classic seemed to be enjoying helping customers and selling great cars at good prices. Everyone was ready to help and that inc Absolutely everyone at Classic seemed to be enjoying helping customers and selling great cars at good prices. Everyone was ready to help and that included Manny Britnell, Dylan Dacar, Nick Crea, and Mike Nicholson who took us 'around' our new car. Just love the car and my experience was EXCELLENT.. The doughnuts were good too.! More
Outstanding I have purchased vehicles from Manny before. His attention to detail makes the transaction easy. He knows the vehicles, and can answer any and all qu I have purchased vehicles from Manny before. His attention to detail makes the transaction easy. He knows the vehicles, and can answer any and all questions a person might have. A great experience all around. More