Classic Lexus

As a long time Toyota/Lexus owner, I have been coming to Classic Lexus for many years now. I own a 2002 GS 300, and an 07 RX 350. My 02 GS was purchased here, but my CPO RX was purchased at Sheehy Lexus o Classic Lexus for many years now. I own a 2002 GS 300, and an 07 RX 350. My 02 GS was purchased here, but my CPO RX was purchased at Sheehy Lexus of Annapolis. I get both cars serviced here. Unfortunately, Classic didn't have the options I wanted for my RX, so I bought the RX at Sheehy Lexus (big mistake). Even though the car was sold CPO from Sheehy Lexus, there were many issues with the car. Thankfully, Classic Lexus service took care of these issues. Unfortunately, Sheehy Lexus of Annapolis gave me quite the run around for many weeks before coming to an unacceptable solution. I do drive quite a bit to get service at Classic Lexus, because I live on the westside of Cleveland (about a 45 min drive), but the drive is worth it due to the quality of service from Ernie Kish, and Dave Spindler. Their prices and service are a lot better than Metro Lexus as well, which makes the drive worth it. More

We always enjoy working with Christopher Barnett. We have purchased both new and previously owned cars from him. He is quite knowledgeable and pleasant to work with. We purchased a new SUV and Chris w have purchased both new and previously owned cars from him. He is quite knowledgeable and pleasant to work with. We purchased a new SUV and Chris was thorough in demonstrating all of the new features. More

Everything is good except for the long drive to get there from Akron. The car is great, bur I am concerned about the milage when I bring it in for maintenance because it is leased. from Akron. The car is great, bur I am concerned about the milage when I bring it in for maintenance because it is leased. More

Everything about Classic was a great experience. The people were all great to work with. Everything was ready when I came in to pick up the car and all those I worked with were very professional. people were all great to work with. Everything was ready when I came in to pick up the car and all those I worked with were very professional. More

My buying experience was excellent and painless working with Chris. He answered all of my questions and was helpful in every way possible. I would recommend Chris to family and friends who are interested with Chris. He answered all of my questions and was helpful in every way possible. I would recommend Chris to family and friends who are interested in buying a Lexus. More

This is our 4th Lexus from Classic. That should speak volumns. Service is great. Calls are always answered quickly and Loaner cars always available. Lexus really does give great service. We also ha volumns. Service is great. Calls are always answered quickly and Loaner cars always available. Lexus really does give great service. We also have our cal serviced in West Palm Beach and they do a great job. That is why Lexus always scores high in customer service. More

I first saw the vehicle on the internet and needed an I first saw the vehicle on the internet and needed an objective and accurate description of the vehicle since the pictures could not show all imperfe I first saw the vehicle on the internet and needed an objective and accurate description of the vehicle since the pictures could not show all imperfections on a used car. Barry Rice looked at all the areas of the car and gave his assessment. I purchased the car, trusting in his rating. When I picked up the car,it was better than he described it. I was very pleased at the condition of the vehicle. I received a warranty of thirty days or 1500 miles with the car which was honored even when an unexpected problem arose within the mileage limitation but past the 30 day limit. Also, when I made the trip to pick up the car I dropped off my rental car at Enterprise. When I told them where I needed to go, they said "they are good people to deal with" which was confirmed by my first hand experience. Thanks for putting honesty, trust and reassurance back into buying a used car. Mike Bleau Roanoke, VA More

I am always treated as a valued customer. At the time of delivery, Arron took a lot of time to explain all the car features to my wife and I. I will continue to get my service needs done at this dealership delivery, Arron took a lot of time to explain all the car features to my wife and I. I will continue to get my service needs done at this dealership. More

Shelley Kertcher was wonderful! I bought the car off of the show room floor. Since it was inside I think they felt they didn't need to clean it. Smudges everywhere, foot prints/scuffs on the seats. The the show room floor. Since it was inside I think they felt they didn't need to clean it. Smudges everywhere, foot prints/scuffs on the seats. The polyshield which they put inside was all over the seat belts leaving stain marks. The inside edge of the trunk was filthy. As far as the price goes I do not feel it was a fair price. That is OK, I understand sales. I'm not one that likes to bother with going back or walking out etc. I had the blue book value of my trade in. The salesman showing me the blue book value of my car on his iphone (which was way under what mine said it was worth) to justify his price is just insulting my intelligence. We used the same condition of the car. Perhaps there are different blue books floating around? After buying my Acura I wondered why people made jokes about car salesmen. They were fair in every way, no games or anything. Now I understand. More

Michael went above and beyond to make this car purchase the best experience possible. He was thorough, knowledgeable and responsive. His extra touches helped make my wife's birthday surprise better than the best experience possible. He was thorough, knowledgeable and responsive. His extra touches helped make my wife's birthday surprise better than I ever imagined. He is highly recommended, and I will certainly be doing business with him and Classic in the future. More