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Classic Lexus

Willoughby Hills, OH

4.9
280 Reviews

2551 Som Center Rd

Willoughby Hills, OH

44094

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Showing 280 reviews

February 14, 2017

PLATINUM ALL THE WAY! Classic Lexus provided a top shelf customer experience and were an outstanding team to work with! I love my new car and they made the 500 total mile More

by ceoriginal1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Arnold, Chris Barnett, & Nick Crea
January 28, 2017

Fast & easy! They followed through on all promises. The whole process was quick and very fair, from the trade in value to the cost of the new car. More

by Mary 301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nappo, Francesco
January 27, 2017

Outstanding sales rep and manager. Helpful, friendly ! Have dealt with other Lexus dealers. These are the most friendly, professional and interested in the client's needs and desires. I will definitely r More

by RRBurr62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Capp ( Sales) Matt Dietz ( Manager)
January 15, 2017

Positive experience start to finish This is a classy operation. Very good experience with Aaron (salesperson), but all people we met were friendly and helpful. Quality customer service More

by Robnweez
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
January 01, 2017

Great Buying Experience Dennis and Manny worked together to provide a low stress and pleasant buying experience when we purchased an NX from Classic Lexus. The Classic Lexu More

by Life is Good!
Recommend Dealer
Yes
Employees Worked With
Dennis Capp and Manny Britnell
December 14, 2016

Great experience purchasing Lexus NX with Barry and Chris Great experience overall...................and friendliness, nice professional staff , wonderful.......... Warmth.courtesy, clean place Nice Great More

by 123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry
November 28, 2016

Perfect A+++ The group at Classic Lexus is exceptional - everyone is friendly, courteous & attentive! Thank you Chris & Matt for taking care of me, I really apprec More

by SheriSmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Barnett
November 13, 2016

Awesome expierience Went in with a 10 year old car and came out with anew IS300. Drove home knowing all the fundamentals of the workings of the car. More

by Red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny, the receptionist and Micheal
October 28, 2016

Outstanding! Thanks to everyone at Classic Lexus. Service was awesome. From the time I walked through the door until I pulled off with my 2016 Lexus NX 200t. Barry More

by college student
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott, Barry and Nick
October 25, 2016

Experiencing The Class in Classic My wife and I had been looking for a certified pre-owned Toyota RAV4 for a few months. We wanted something with low miles, alloy wheels, and clean ins More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, Dylan, Nick,
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