Classic Lexus
Willoughby Hills, OH
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Car purchase review A quick shoutout to Mike Cirino, my sales rep during the whole leasing process. He was so knowledgeable and professional- a true asset in the car sell A quick shoutout to Mike Cirino, my sales rep during the whole leasing process. He was so knowledgeable and professional- a true asset in the car selling business. And a huge plus to Brian Nash, sales manager, for listening to the fact that I wanted orange seats about 50 times. :) Words cannot express my gratitude to these two for accommodating my every need. I am absolutely enjoying my car. Thanks again, Ilona Bogen. More
Working with Classic Lexus has been a terrific experience . When I "graduated" from a Camry to a Lexus, I continued to use Classic Dealership. The experience over six or more new Lexus' has been so terrific, I When I "graduated" from a Camry to a Lexus, I continued to use Classic Dealership. The experience over six or more new Lexus' has been so terrific, I referred an employee and a grandson, as well as many friends to use them. Main reason is that working with Michael Brittain in sales, and Eric Nicolli in service has been a very pleasant experience. They go over and above what's needed to make sure I'm happy with their service -weather it's learning new features, or programming my garage door openers (yes, in 2 different households!), they're there when I need them. From the friendly receptionist to the car wash guy, beverages and treats in the waiting room, it all makes for a great experience. I can highly recommend them. Maria Heckaman, Highland Heights, OH More
Overall, an enjoyable and overall outstanding experience I interacted with a number of individuals at this dealership. My primary interaction was with Dennis Capp. He was patient, very knowledgeable, and I interacted with a number of individuals at this dealership. My primary interaction was with Dennis Capp. He was patient, very knowledgeable, and enjoyable to interact with. He made this experience much more easier than I would have anticipated. He was responsive to questions and easy to communicate with. By interactions, by email, with Scott Anderson were similarly easy, pleasant, and an overall positive experience. Overall, I had a Low pressure, professional, accommodating, and thoroughly enjoyable experience obtaining my Lexus. More
Professional, friendly, knowledgeable, fair It was very pleasant car purchase experience. Went in for oil change on my 2012Ct and left with a 2027 NX. Had been thinking about another Suv and fid It was very pleasant car purchase experience. Went in for oil change on my 2012Ct and left with a 2027 NX. Had been thinking about another Suv and fid not know about the NX. Chris was in waiting room and I started talking to him and he suggested the Nx. Love the car. Good decision. It's my 4th Lexus. Still have my 2002 convertible (18,000 miles) More
Good experience My plan to visit Classic was get idea of price & investigate color of exterior, interior and combination of 2 RX450h. I met saleslady Kat and she sho My plan to visit Classic was get idea of price & investigate color of exterior, interior and combination of 2 RX450h. I met saleslady Kat and she showed me the cars with good attitude and courteous manners , also discussed price. I was not plan to buy this visit but I bought the RX450h. Why? Classic, they are outstanding "Customer Service" orient Professional Team. More
Great experience Professional, no pressure, accommodating, great vehicles, better staff. Mike was true to his word and addressed all concerns promptly and to my satis Professional, no pressure, accommodating, great vehicles, better staff. Mike was true to his word and addressed all concerns promptly and to my satisfaction. Went above and in all aspects. And no branding put on back of car with sticker or metal stamp. (Pet peeve) More
Absolutely perfect! Our sales rep. Chris Barnett was a true professional! The other staff members were all very friendly and willing to answer questions. We look forward Our sales rep. Chris Barnett was a true professional! The other staff members were all very friendly and willing to answer questions. We look forward to a long relationship with Chris and Classis Lexus! More
They work very hard on a good price on my trade in. Thank you Classic for my new GX 460 I love it!!!!👍Classic Lexus start to finish was a very easy process. My wife and l will be back ! Thank you Classic for my new GX 460 I love it!!!!👍Classic Lexus start to finish was a very easy process. My wife and l will be back ! More
Making a deal The sales personnel were extremely friendly and tried to meet my expectations. A deal was made that was close to what I wanted. Although the wait to m The sales personnel were extremely friendly and tried to meet my expectations. A deal was made that was close to what I wanted. Although the wait to meet the finance person was too long, the time spent in completing the paperwork was surprisingly short. More
Purchased a L/Certified used car with trade in included. Manny, our salesman, worked to get us the best deal and the car of our choice. Took the time to explain all it's features and how to use them. Very he Manny, our salesman, worked to get us the best deal and the car of our choice. Took the time to explain all it's features and how to use them. Very helpful. Great experience. More