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Classic Lexus

Willoughby Hills, OH

4.9
280 Reviews

2551 Som Center Rd

Willoughby Hills, OH

44094

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Showing 280 reviews

June 21, 2017

Car purchase review A quick shoutout to Mike Cirino, my sales rep during the whole leasing process. He was so knowledgeable and professional- a true asset in the car sell More

by Ilona B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales representative Mike Cirino, Sales chief manager Brian Nash
May 26, 2017

Working with Classic Lexus has been a terrific experience . When I "graduated" from a Camry to a Lexus, I continued to use Classic Dealership. The experience over six or more new Lexus' has been so terrific, I More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Brittain
May 24, 2017

Overall, an enjoyable and overall outstanding experience I interacted with a number of individuals at this dealership. My primary interaction was with Dennis Capp. He was patient, very knowledgeable, and More

by Rh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Capp, Scott Anderson
May 20, 2017

Professional, friendly, knowledgeable, fair It was very pleasant car purchase experience. Went in for oil change on my 2012Ct and left with a 2027 NX. Had been thinking about another Suv and fid More

by LuxusLover
Customer Service
Recommend Dealer
Yes
Employees Worked With
Eric Nicolli, Svs. Chris Barnett, sales
May 14, 2017

Good experience My plan to visit Classic was get idea of price & investigate color of exterior, interior and combination of 2 RX450h. I met saleslady Kat and she sho More

by Mutsu926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kat Baum & Brian - Sales Manager
May 13, 2017

Great experience Professional, no pressure, accommodating, great vehicles, better staff. Mike was true to his word and addressed all concerns promptly and to my satis More

by Dbrennan72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cirino
May 01, 2017

Absolutely perfect! Our sales rep. Chris Barnett was a true professional! The other staff members were all very friendly and willing to answer questions. We look forward More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Barnett
April 26, 2017

They work very hard on a good price on my trade in. Thank you Classic for my new GX 460 I love it!!!!👍Classic Lexus start to finish was a very easy process. My wife and l will be back ! More

by GX 2017 469
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Capp
April 25, 2017

Making a deal The sales personnel were extremely friendly and tried to meet my expectations. A deal was made that was close to what I wanted. Although the wait to m More

by Mr M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
April 13, 2017

Purchased a L/Certified used car with trade in included. Manny, our salesman, worked to get us the best deal and the car of our choice. Took the time to explain all it's features and how to use them. Very he More

by erp51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Britnell, Neal Crea
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