Classic Lexus
Willoughby Hills, OH
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Great experience Professional, no pressure, accommodating, great vehicles, better staff. Mike was true to his word and addressed all concerns promptly and to my satis Professional, no pressure, accommodating, great vehicles, better staff. Mike was true to his word and addressed all concerns promptly and to my satisfaction. Went above and in all aspects. And no branding put on back of car with sticker or metal stamp. (Pet peeve) More
Absolutely perfect! Our sales rep. Chris Barnett was a true professional! The other staff members were all very friendly and willing to answer questions. We look forward Our sales rep. Chris Barnett was a true professional! The other staff members were all very friendly and willing to answer questions. We look forward to a long relationship with Chris and Classis Lexus! More
They work very hard on a good price on my trade in. Thank you Classic for my new GX 460 I love it!!!!👍Classic Lexus start to finish was a very easy process. My wife and l will be back ! Thank you Classic for my new GX 460 I love it!!!!👍Classic Lexus start to finish was a very easy process. My wife and l will be back ! More
Making a deal The sales personnel were extremely friendly and tried to meet my expectations. A deal was made that was close to what I wanted. Although the wait to m The sales personnel were extremely friendly and tried to meet my expectations. A deal was made that was close to what I wanted. Although the wait to meet the finance person was too long, the time spent in completing the paperwork was surprisingly short. More
Purchased a L/Certified used car with trade in included. Manny, our salesman, worked to get us the best deal and the car of our choice. Took the time to explain all it's features and how to use them. Very he Manny, our salesman, worked to get us the best deal and the car of our choice. Took the time to explain all it's features and how to use them. Very helpful. Great experience. More
PLATINUM ALL THE WAY! Classic Lexus provided a top shelf customer experience and were an outstanding team to work with! I love my new car and they made the 500 total mile Classic Lexus provided a top shelf customer experience and were an outstanding team to work with! I love my new car and they made the 500 total mile drive definitely worthwhile! More
Fast & easy! They followed through on all promises. The whole process was quick and very fair, from the trade in value to the cost of the new car. They followed through on all promises. The whole process was quick and very fair, from the trade in value to the cost of the new car. More
Outstanding sales rep and manager. Helpful, friendly ! Have dealt with other Lexus dealers. These are the most friendly, professional and interested in the client's needs and desires. I will definitely r Have dealt with other Lexus dealers. These are the most friendly, professional and interested in the client's needs and desires. I will definitely return to this dealership for my next car. More
Positive experience start to finish This is a classy operation. Very good experience with Aaron (salesperson), but all people we met were friendly and helpful. Quality customer service This is a classy operation. Very good experience with Aaron (salesperson), but all people we met were friendly and helpful. Quality customer service and good people skills much more effective than pressure sales. Overall very pleased with the experience and outcome. More
Great Buying Experience Dennis and Manny worked together to provide a low stress and pleasant buying experience when we purchased an NX from Classic Lexus. The Classic Lexu Dennis and Manny worked together to provide a low stress and pleasant buying experience when we purchased an NX from Classic Lexus. The Classic Lexus Team found the NX we wanted in just a few days and delivered it ASAP once it arrived at the dealership. I appreciate the team work to insure excellent service. A tip of the hat to both individuals. More