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Classic Lexus

Willoughby Hills, OH

4.9
275 Reviews

2551 Som Center Rd

Willoughby Hills, OH

44094

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Showing 275 reviews

May 13, 2017

Great experience Professional, no pressure, accommodating, great vehicles, better staff. Mike was true to his word and addressed all concerns promptly and to my satis More

by Dbrennan72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cirino
May 01, 2017

Absolutely perfect! Our sales rep. Chris Barnett was a true professional! The other staff members were all very friendly and willing to answer questions. We look forward More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Barnett
April 26, 2017

They work very hard on a good price on my trade in. Thank you Classic for my new GX 460 I love it!!!!👍Classic Lexus start to finish was a very easy process. My wife and l will be back ! More

by GX 2017 469
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Capp
April 25, 2017

Making a deal The sales personnel were extremely friendly and tried to meet my expectations. A deal was made that was close to what I wanted. Although the wait to m More

by Mr M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
April 13, 2017

Purchased a L/Certified used car with trade in included. Manny, our salesman, worked to get us the best deal and the car of our choice. Took the time to explain all it's features and how to use them. Very he More

by erp51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Britnell, Neal Crea
February 14, 2017

PLATINUM ALL THE WAY! Classic Lexus provided a top shelf customer experience and were an outstanding team to work with! I love my new car and they made the 500 total mile More

by ceoriginal1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Arnold, Chris Barnett, & Nick Crea
January 28, 2017

Fast & easy! They followed through on all promises. The whole process was quick and very fair, from the trade in value to the cost of the new car. More

by Mary 301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nappo, Francesco
January 27, 2017

Outstanding sales rep and manager. Helpful, friendly ! Have dealt with other Lexus dealers. These are the most friendly, professional and interested in the client's needs and desires. I will definitely r More

by RRBurr62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Capp ( Sales) Matt Dietz ( Manager)
January 15, 2017

Positive experience start to finish This is a classy operation. Very good experience with Aaron (salesperson), but all people we met were friendly and helpful. Quality customer service More

by Robnweez
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
January 01, 2017

Great Buying Experience Dennis and Manny worked together to provide a low stress and pleasant buying experience when we purchased an NX from Classic Lexus. The Classic Lexu More

by Life is Good!
Recommend Dealer
Yes
Employees Worked With
Dennis Capp and Manny Britnell
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