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Classic Lexus

Willoughby Hills, OH

4.9
280 Reviews

2551 Som Center Rd

Willoughby Hills, OH

44094

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Showing 280 reviews

December 23, 2017

New car lease Excellent experience. Aaron Williams went the extra mile to find the car I wanted. Very pleased. ...............................👍 Enjoy working More

by Gibb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Williams, Brian Nash, Tristian and finance dept.
December 12, 2017

Easy to do business with The dealership is beautiful Our salesperson was friendly, and very knowledgable After we completed the lease paperwork Francesco took time to really More

by jimfairman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francesco Nappo
October 05, 2017

SIMPLY THE BEST !! Didn't skip a beat ! Got me exactly what I wanted color and options. From the beginning to the end of the purchase they were awesome ! More

by Malo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Dietz
September 26, 2017

Pleasant and easy! I love the Rx, and I look forward to enjoying it! I this this statement says it all! The Lexus IS a wonderful car to drive. More

by potter, nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
September 25, 2017

Very Positive This is my 3rd Lexus with Classic. Chris Barnett has been our Sales Person since the beginning. Although it is sometimes hard to contact him, we've More

by LoveMyLexusRX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Barnett
September 07, 2017

Outstanding saleperson. Francesco Nappo (Frank) put forth every possible effort to bring me to a price we could agree on for buying my perfect Lexus. He worked with a manage More

by jgc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Nappo
September 04, 2017

Out of one lease and into a new one, no problem! We were given reminders about our current lease running out in time to do our research a head of time. We were offered a deal on a new 2017 RX 350 th More

by Amy Valentine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Brittain
September 02, 2017

Awesome! Other dealerships could learn from Classic Lexus. Kind, professional, and no pressure. Would be almost impossible for me not to buy another car fro More

by pohiod12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott and Dennis, G.M. Matt
August 28, 2017

Purchase car Sales person was very knowledgeable about the car I purchased. Follow up help provided for set up of navigation system and electronics. A good buyi More

by carl1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Rice
July 22, 2017

Fantastic Good experience. Everybody was very respectful and cooperative specially Francesco. The dealership is very impressive and has a pleasant appearance. Y More

by Riyaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francesco Nappo and Shelley Kertcher
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