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Classic Lexus

Willoughby Hills, OH

4.9
275 Reviews

2551 Som Center Rd

Willoughby Hills, OH

44094

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Showing 275 reviews

February 01, 2018

Great Customer Service Chris Barnett and Classic Lexus just earned our business for the 4th time. We are now on our 4th lease with them and each time seems to get better an More

by Clevelandgolfer23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Barnett
January 24, 2018

Purchased my Retirement Vehicle Everyone I interacted with was very professional and personAble. I purchased a 2009!Jeep Wrangler from them. I love the way I was treated. Following More

by Retired@60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sawyer, Sales and Mark and Eric in Service.
January 04, 2018

Refreshing, outstanding and completely satisfying Classic Lexus does a wonderful job of informing consumers to help th m make educated decisions on purchasing a car that is right for each individual p More

by Edmund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Barnett, Tristen
December 27, 2017

Wonderful! Everyone at Classic Lexus was wonderful. From the beginning with me contacting them to my purchase and delivery of my vehicle everyone was very helpf More

by Westsider O Falls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Arnold, Kat Baum, Tristan, GM Matt, Financial Consultant, Customer Service Representative.
December 27, 2017

The Family Experience Classic Lexus has a phenomenal sales and support team that make the experience of being at the dealership extremely enjoyable and low-stress. They don More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Dietz, Aaron Williams, Tristan
December 23, 2017

New car lease Excellent experience. Aaron Williams went the extra mile to find the car I wanted. Very pleased. ...............................👍 Enjoy working More

by Gibb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Williams, Brian Nash, Tristian and finance dept.
December 12, 2017

Easy to do business with The dealership is beautiful Our salesperson was friendly, and very knowledgable After we completed the lease paperwork Francesco took time to really More

by jimfairman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francesco Nappo
October 05, 2017

SIMPLY THE BEST !! Didn't skip a beat ! Got me exactly what I wanted color and options. From the beginning to the end of the purchase they were awesome ! More

by Malo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Dietz
September 26, 2017

Pleasant and easy! I love the Rx, and I look forward to enjoying it! I this this statement says it all! The Lexus IS a wonderful car to drive. More

by potter, nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
September 25, 2017

Very Positive This is my 3rd Lexus with Classic. Chris Barnett has been our Sales Person since the beginning. Although it is sometimes hard to contact him, we've More

by LoveMyLexusRX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Barnett
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