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Classic Lexus

Willoughby Hills, OH

4.9
280 Reviews

2551 Som Center Rd

Willoughby Hills, OH

44094

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Showing 280 reviews

May 03, 2018

My experience Great experience! Everyone was very friendly and knowledgeable. Very helpful even offered to take my car back to the rental place for me or follow me More

by Nitashah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
April 09, 2018

Classic Lexus Willoughby Hills, Ohio Just completed my fourth purchase today of a new Lexus. Over the past 11 years, Classic Lexus has never disappointed. Michael Brittain, our sales prof More

by JEQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Brittain, Matthew Dietz, Shelley (Finance)
March 29, 2018

Sandy’s Trooper Barry was the consummate professional from greeting to delivery. Informative and instilled confidence in the buying process. Next one will be from Bar More

by Sandy’s Trooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherry and Tristen
March 12, 2018

Great sales experience Michael Brittain is a true car sales professional and a great representative for the dealership he works for. No pressure. Asked what we were lookin More

by Gcarney58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Brittain
February 23, 2018

Top Notch Michael Brittain is a joy to work with. This is the second Lexus we bought from Michael. Classic Lexus IS totally customer focused, their service, th More

by MarkJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Brittain,
February 01, 2018

Great Customer Service Chris Barnett and Classic Lexus just earned our business for the 4th time. We are now on our 4th lease with them and each time seems to get better an More

by Clevelandgolfer23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Barnett
January 24, 2018

Purchased my Retirement Vehicle Everyone I interacted with was very professional and personAble. I purchased a 2009!Jeep Wrangler from them. I love the way I was treated. Following More

by Retired@60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sawyer, Sales and Mark and Eric in Service.
January 04, 2018

Refreshing, outstanding and completely satisfying Classic Lexus does a wonderful job of informing consumers to help th m make educated decisions on purchasing a car that is right for each individual p More

by Edmund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Barnett, Tristen
December 27, 2017

Wonderful! Everyone at Classic Lexus was wonderful. From the beginning with me contacting them to my purchase and delivery of my vehicle everyone was very helpf More

by Westsider O Falls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Arnold, Kat Baum, Tristan, GM Matt, Financial Consultant, Customer Service Representative.
December 27, 2017

The Family Experience Classic Lexus has a phenomenal sales and support team that make the experience of being at the dealership extremely enjoyable and low-stress. They don More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Dietz, Aaron Williams, Tristan
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