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Classic Lexus

Willoughby Hills, OH

4.9
280 Reviews

2551 Som Center Rd

Willoughby Hills, OH

44094

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Showing 280 reviews

October 30, 2024

My sales rep Manny is excellent and covers every aspect of the purchase and provides great communication throughout the process. More

by aice2765
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Britnal and Donovan Medved
October 13, 2024

Our experience with this dealership was much more enjoyable and professional than any previous experience we have had. Everyone we dealt with was very courteous and treated us with respect. More

by kadewhurst
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Dylan, and Alex
September 28, 2024

Based on my previous experience with purchasing a Lexus from Classic, I wanted to return to purchase this vehicle from the same individuals who I worked with previously. More

by CyclistDVM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Barnett, Alexis Ledesma-chavez, Aaron Williams, Brian Nash
September 01, 2024

Excellent customer service! Best experience I have ever had when purchasing a car. Thank you! More

by Wickham.allison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Winter
August 19, 2024

Very knowledgeable, helpful, pleasant staff…will go the extra mile to make the experience a pleasure! More

by Catherine Annable
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brittain…Peter…Alex
July 13, 2024

My new Lexus from Classic Lexus is wonderful and Mitch Harper was he same. Very patient and ensuring and things went smoothly once the car came in. Everyone there worked together to give me a truly great More

by rjbr1954
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Harper
June 24, 2024

Classic Lexus continues to be an outstanding dealership and treats their customers with respect and professionalism while delivering high quality sales and service. Michael Brittain in sales is fantastic a More

by baverbook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brittain, Pete Fenda, Dylan Dacar, Alexis Ledesma-Chavez, Eric Nicoli
Jun 25, 2024 -

Classic Lexus responded

We love to hear all of the wonderful feedback about your experiences here with us! Thank you for taking the time to give us 5 stars!

June 16, 2024

I purchased my sixth car from Classic Lexus. Michael Arsham is a great salesperson and has always made sure our experience is top notch. More

by mjh
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Arsham
Jun 19, 2024 -

Classic Lexus responded

Thank you for the excellent review about Michael! We enjoy the feedback.

June 14, 2024

Yesterday we purchased a new car from Classic Lexus. This is our second Lexus from Classic and we have come back because of the exceptional level of customer service from sales to service. During the More

by JCT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Barnett, Brian Nash, Alexis Ledesma-Chavez, Pete Fenda
Jun 19, 2024 -

Classic Lexus responded

Thank you for the amazing detailed feedback about your experience here with us and our staff! We truly love hearing all about your interactions. Please feel free to stop by to say anytime!

June 06, 2024

I worked with a Mike Arsham he did a great job Came to my home since I am somewhat limited mobility wise I feel Mike has the customer needs in mind when selling a car More

by Herbpawlitsch
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Arsham
Jun 10, 2024 -

Classic Lexus responded

Thank you for the great review about Mike. We love the positive feedback about your experiences with us.

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