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Classic Lexus
Willoughby Hills, OH
307 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 307 reviews
April 04, 2025
Michael Arsham provides an extremely comfortable atmosphere in which to deal. Michael’s incredible attention to detail creates confidence in the buyer-me. Brian Nash is the pro who has smartly sup atmosphere in which to deal. Michael’s incredible attention to detail creates confidence in the buyer-me. Brian Nash is the pro who has smartly supervised five or six of my purchases from Classic Lexus. More
by manoflaw
Employees Worked With
Michael Arsham, Brian Nash
April 01, 2025
I got my 70000 mile service today . When I got home I found out, they didn’t even vacuum my car. They usually do so I’m very disappointed that they didn’t. I spent over $1000 today, inc When I got home I found out, they didn’t even vacuum my car. They usually do so I’m very disappointed that they didn’t. I spent over $1000 today, including replacement rear brake pads, and I feel like that was the least they could do. More
by bilingliao
Employees Worked With
Justin Baca
March 31, 2025
As a previous Lexus owner, I have always received excellent service from this dealership. They have always been very accommodating and easy to deal with. This includes the sales department as well as excellent service from this dealership. They have always been very accommodating and easy to deal with. This includes the sales department as well as the service department. More
by dwaterwash
Employees Worked With
Acacia Clarkson, Dominic Medved, Aaron Williams
March 12, 2025
I just purchased my second Lexus from this dealership, and once again, it was an outstanding experience! My sales representative, Jermery was incredibly pleasant and professional. He made the entire proce and once again, it was an outstanding experience! My sales representative, Jermery was incredibly pleasant and professional. He made the entire process smooth and stress-free, answering all my questions with confidence and patience. I truly appreciate the excellent service and highly recommend this dealership! More
by DTillman
Employees Worked With
Jermery
February 25, 2025
Everyone very professional and helpful w both of my purchases, out of state transfers, and service. Since moving to Ohio and looking to trade in for snow preparation from SoCal. I’ve purchased 2 vehic purchases, out of state transfers, and service. Since moving to Ohio and looking to trade in for snow preparation from SoCal. I’ve purchased 2 vehicles in 2 yrs at Willoughby Hills. Carlsbad Lexus and Willoughby Hills Lexus are who I recommend. Thanks again More
by MelC
Employees Worked With
Michael Brittain , Eric Nicolli - They are great sales and service professionals
February 22, 2025
Never disappointed on any of my visits to the dealership Great service/attention. given any time I have been there. I love the attention? dealership Great service/attention. given any time I have been there. I love the attention? More
by Janet Vettel
Employees Worked With
Michael Brittan, Joe Tote, and Grant Salerno
February 20, 2025
Good experience, good explanation of car technology. The whole process moved along quickly. Contact info for dealer personal was given and encouragement to call with questions. The whole process moved along quickly. Contact info for dealer personal was given and encouragement to call with questions. More
by flyingonion1
Employees Worked With
Mitch Harper
