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Classic Lexus

Willoughby Hills, OH

4.9
298 Reviews

2551 Som Center Rd

Willoughby Hills, OH

44094

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Showing 298 reviews

February 20, 2025

Good experience, good explanation of car technology. The whole process moved along quickly. Contact info for dealer personal was given and encouragement to call with questions. More

by flyingonion1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mitch Harper
February 05, 2025

Very patient and accommodating. They treated me exceptionally, taking the time to clearly show me all the options on the car. Knowing there is so much to learn, they offered to come More

by alexiadegli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy
January 31, 2025

The staff was very easy to work with and listened to find exactly what I was looking for. They took the time to answer all of my questions and ease my anxiety with purchasing a car. More

by barb.1024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymundo llamas
January 26, 2025

All those at this dealership were very pleasant and moved me along without much waiting time. I was very pleased with my salesman and especially pleased with the Delivery & Technology specialist. The fina More

by kenschaden1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray and Dominic
January 25, 2025

Fantastic experience ,our salesman, Chris Barnett was very knowledgeable, professional and easy to talk to. He is a genuinely nice person and cares about his customers. Highly recommend Classic Lexus . E More

by Golfer
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Barnett
January 23, 2025

Very professional while approachable and friendly. The facility is very welcoming ,the sales person is very knowledgeable and the manager is wonderful. The entire purchase process was smooth and enjoy More

by Jliu303
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Stabler
January 17, 2025

Excellent experience, our salesman, Jeremy Staebler was not only very professional in his presentation of the Lexus model Tx 350 that we were interested in, he kept communication open and was very supporti More

by kingfish374
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Staebler, Dominic Medved, Aaron Williams, Brian
January 14, 2025

Excellent quality customer service. Acacia is a great saleswoman. She is very informative and knows her stuff. The Lexus staff makes you feel at home and there is no pressure. More

by moniquebarnes1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Acacia Clarkson, Sean Koth
December 29, 2024

Very clear and understandable information. Every process was orderly and organized for me to move through the steps without waiting. Thank you Acacia. More

by Eduart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Acacia Clarkson, Joe Toth, Aaron Williams
December 20, 2024

Good experience, nice and friendly people, awesome showroom, smooth transaction, shorted some items on the list More

by taroihara33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Harper
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