Classic Lexus
Willoughby Hills, OH
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New Car Zack was very easy to deal with and he kept me informed of the progress throughout the process. This car buying experience was above and beyond. Zack was very easy to deal with and he kept me informed of the progress throughout the process. This car buying experience was above and beyond. More
Great experience Me and my husband had a great experience getting our Lexus here. We were helped by a great guy Jason Kazeka. Everyone in this place were great . Thank Me and my husband had a great experience getting our Lexus here. We were helped by a great guy Jason Kazeka. Everyone in this place were great . Thank you all! More
Only buy from Classic Lexus The dealership and staff has exceeded my expectations. Michael Brittain found the car I wanted and made the whole process easy and stress-free. The pe The dealership and staff has exceeded my expectations. Michael Brittain found the car I wanted and made the whole process easy and stress-free. The perks of buying through Classic Lexus are the reason their customers keep coming back. From courtesy cars, pick ups/ drop offs, the mobile apps, warranties, Roadside Assistance, and the many other perks it’s a easy decision. More
Classc Lexus Cassic Lexus was a pleasure to work with. I bought a new car there this past weekend and all of the sales associates were extremely helpful and the en Cassic Lexus was a pleasure to work with. I bought a new car there this past weekend and all of the sales associates were extremely helpful and the entire purchase process couldn't have been more stress free! More
Bought a certified Lexus ES with trade in of my old ES. Great service from Zach. Excellent presentation of vehicle choices, came in on his day off to accommodate me. Did research on vehicle history, service Great service from Zach. Excellent presentation of vehicle choices, came in on his day off to accommodate me. Did research on vehicle history, service record, etc. very smooth process Invited me back at any time to answer questions about user manuals. My second purchase from this dealer. Highly recommend More
Return Customer My husband and I are returning customers to Classic. This is the third vehicle that we have bought. Thank you for your continued excellent salesmanshi My husband and I are returning customers to Classic. This is the third vehicle that we have bought. Thank you for your continued excellent salesmanship and service. More
Disgusted Don’t ever buy a used vehicle that’s anything but a Lexus from Classic Lexus because you won’t be treated the same. I bought a Jeep Wrangler in Novemb Don’t ever buy a used vehicle that’s anything but a Lexus from Classic Lexus because you won’t be treated the same. I bought a Jeep Wrangler in November 2018 and the heat stopped working in January 2019. I purchased the drive train warranty but was told it wasn’t covered. Classic refuses to do anything about it even though I only purchased the vehicle a few short months ago. Dylan Dacar nor Matt Dietz cared whatsoever. It’s extremely disappointing for a company that prides themselves on their service. More
Amazing service Our first time buying a Lexus and our service was awesome. Even the staff that was not directly involved with the purchase of our car was extremely co Our first time buying a Lexus and our service was awesome. Even the staff that was not directly involved with the purchase of our car was extremely courteous and friendly. More
Amazing Experience My names is Charles B and I have bought several new cars in my 50 plus years on this earth. Most have been akin to going to the dentist, a painful, s My names is Charles B and I have bought several new cars in my 50 plus years on this earth. Most have been akin to going to the dentist, a painful, sometimes grueling and long process. Classic Lexus has renewed my faith in humanity at car dealerships. From the General Manager Matt, Scott the Internet sales manager, Used car manager Dylan, salesman John, finance manager Kevin to Gary the individual who details the car and picked me up at the airport, I felt like I was at an all inclusive vacation resort (think of Sandals with butler service) and was thoroughly impressed with the entire staff. Everyone was on their “A” game. Responses to my emails were always timely; commitments were kept and often exceeded. John knew everything about the product Lexus and answered every question I had about the car. I felt like royalty as he patiently took the time (over 1 hour) walking me through all the features on my new chariot. The entire process was smooth and extremely easy. I live in northern Virginia over 6 hours away from this oasis of a car dealership and it will be the first place I visit on my next vehicle purchase. I highly recommend you buy your next vehicle here. At least give them a call and let them provide you the flawless service I have received. You will not be disappointed. More
Great service from Zak!! Zak really took his time with me making sure I understood how to operate my new vehicle before I left the lot. Told me to call anytime if I had any is Zak really took his time with me making sure I understood how to operate my new vehicle before I left the lot. Told me to call anytime if I had any issues. He made the buying process very easy for me. More