Classic Lexus
Willoughby Hills, OH
Filter Reviews by Keyword
By Type
Showing 280 reviews
Manny and support team were exceptional!! The reason I do business with Classic Lexus. They are very considerate. They were a pleasure to work with. business with Classic Lexus. They are very considerate. They were a pleasure to work with. More
New car during the Covid crises Great service with excellent attention to safety. The dealer has done a wonderful job preparing the team and the facility with Covid friendly process Great service with excellent attention to safety. The dealer has done a wonderful job preparing the team and the facility with Covid friendly processes. My saleperson, Michael Arsham was and always has been a true professional. This is not my first car with Lexus or with Michael. More
First class dealership with clean and comfortable customer waiting area. Experienced service technicians and vehicles with excellent warranty coverages. Their certified vehicles are mostly low mile customer waiting area. Experienced service technicians and vehicles with excellent warranty coverages. Their certified vehicles are mostly low mileage cars with excellent warranties and many times include general maintenance coverage for the first year. More
Certified pre-owned purchase Excellent service and team that helped me to purchase a new vehicle. Michael found my wish list for my new car within an hour! My first one at Class Excellent service and team that helped me to purchase a new vehicle. Michael found my wish list for my new car within an hour! My first one at Classic & I would refer everyone there. Also, made me feel comfortable with everything being clean and sanitized during COVID-19. More
Chris Barnett was joy to deal with. We have dealt with Chris Barnett for years. This most recent experience reflects our experience in past years. He is extremely cooperative, pleasan We have dealt with Chris Barnett for years. This most recent experience reflects our experience in past years. He is extremely cooperative, pleasant, and helpful in explaining the recent gadgets and accessories added to the vehicles and extremely patient in all of his dealings with us. Cannot think of a better salesman in leasing a high priced and new vehicle.We are leasing 2 vehicles with Classic Lexus. More
My husband and I have been Classic customers for 10 years! Dylan and his team always go above and beyond in every way possible! Always pleased from beginning to end! years! Dylan and his team always go above and beyond in every way possible! Always pleased from beginning to end! More
Exceeded expectations in the middle of the coronavirus We can't say enough about this dealership. We have leased vehicles through Classic over the last 10 years. During COVID-19, when everyone was afraid We can't say enough about this dealership. We have leased vehicles through Classic over the last 10 years. During COVID-19, when everyone was afraid to go out, we went out. We stopped at Classic Lexus. We saw a couple cars we were interested in, so my husband communicated by email. They worked up pricing that was fair and competitive. When we went into the dealership, they had taken even precaution to ensure safety. We were able to test-drive. They made the process super easy for us. Buying cars is not like it use to be. We were between an Infiniti, Cadillac and Lexus, talking to all dealers. We decided to go with Classic Lexus. It was great. Only one disappointment. We leased through Classic Cadillac in the past. All our oil changes were free. This was a great perk. With Classic Lexus, we only get the first free. If I had a recommendation for a change to process, it would be this. Overall, we were extremely pleased and would recommend buying or leasing from this dealership. More
Highly Recommended This is the second vehicle I have purchased from this dealer and was very pleased both times. The sales team are very knowledgeable and friendly. Aaro This is the second vehicle I have purchased from this dealer and was very pleased both times. The sales team are very knowledgeable and friendly. Aaron Williams explained the options I wasn't familiar with and was very enjoyable to work with. More
Outstanding Lexus dealership that is very customer service oriented. The sales team was knowledgeable and supportive throughout the process. Closing was quick and painless. The dealership takes great service oriented. The sales team was knowledgeable and supportive throughout the process. Closing was quick and painless. The dealership takes great care of the customer after delivery. Highly recommend! More
Wonderful Buying Experience After seeing the RX350 that we purchased on Cars.Com I called Classic Lexus and was connected with Jason Kazeka in sales. Following our discussion I After seeing the RX350 that we purchased on Cars.Com I called Classic Lexus and was connected with Jason Kazeka in sales. Following our discussion I decided to purchase the car sight unseen. We live 30 miles north of Pittsburgh, PA and due to the coronavirus were reluctant to travel to Ohio. After expressing this concern to Jason the next morning he said not a problem, I can bring the car to you this afternoon and he did. The car was everything that Jason presented it to be, if not more. He also wiped the interior down due to the virus concerns. All documents were pre-prepared and signed a without issue. Jason proved to be extremely profession, knowledgeable and courteous. Jason is highly recommended by my wife and I to all prospective buyers. More