Classic Lexus

Excellent - salesman informative & very helpful. The type of service & care Lexus always provides, this visit & car purchase was no different. Would recommend this dealership to all interested in shopping f of service & care Lexus always provides, this visit & car purchase was no different. Would recommend this dealership to all interested in shopping for a Lexus More

Chris Barnett is the gold standard of how a car dealership should treat people! I will only buy from this dealership going forward with all my car needs dealership should treat people! I will only buy from this dealership going forward with all my car needs More

Perfect! I really drove poor Michael Brittain nuts, everytime I changed my mind, he just said "ok". He is really good at just going with your search. everytime I changed my mind, he just said "ok". He is really good at just going with your search. More

Perfect experience From the time I walked into the dealership everyone treated me with patience and kindness with their expertise. Joe Kennedy is absolutely the best in From the time I walked into the dealership everyone treated me with patience and kindness with their expertise. Joe Kennedy is absolutely the best in his knowledge and presentation on all the Lexus automobiles. Joe made me feel part of the Classic Lexus family. As I worked with Matt and Kevin, they just reinforced that Classic Lexus is a caring company that values their customers More

Excellence Personified I have probably bought 15 or more new cars in my lifetime and this was by far the best experience I've had. From the first contact to the last everyt I have probably bought 15 or more new cars in my lifetime and this was by far the best experience I've had. From the first contact to the last everything about this process was done with professionalism and excellence. More

I purchased a 2017 IS 300 f sport Not a typical car dealership! I was pleasantly surprised at my buying experience from Scott who manages internet questions to Chris Barnett who handle Not a typical car dealership! I was pleasantly surprised at my buying experience from Scott who manages internet questions to Chris Barnett who handled the sale to Kevin in finances! All 3 were top tier professionals who made my buying experience a pleasure! I am glad I drove 2 1/2 hours (5 hours round trip) to Classic Lexus in Cleveland! I would recommend to anyone looking for a great deal on a Lexus to do themselves a favor and shop this dealership! Everything promised was delivered. No hidden costs or unpleasant surprises!! More

Best Car Purchase Experience From the moment I walked into the Classic Lexus dealership I had the best experience of my car buying life. I was greeted warmly and taken care of by From the moment I walked into the Classic Lexus dealership I had the best experience of my car buying life. I was greeted warmly and taken care of by Joe Kennedy promptly. professionally, and efficiently. Other Lexus Dealerships I've purchased from were good but the experience at Classic was beyond good !! Brian Nash was professional and easy to talk to. Everyone I came in contact were great !! I will recommend Classic to others and I will be back for my next Lexus sooner than later. More

They are fantastic, Aaron Williams has always been first class with us this is our third time with him we always feel special and know we will be taken care of class with us this is our third time with him we always feel special and know we will be taken care of More

Great experience We were treated so well by Chris Barnett and Classic Lexus that we bought our car from them even though there is a Lexus dealership at least 20 miles We were treated so well by Chris Barnett and Classic Lexus that we bought our car from them even though there is a Lexus dealership at least 20 miles closer. From the minute we walked in to the dealership to the day we drove out in our new car, we couldn't have asked for better treatment. They also were more fair than anybody we talked to regarding the trade in value of our prior car. Would recommend with absolutely no reservations whatsoever. More

Best car purchasing experience in 40 yrs. Aaron provided me top notch sales service. He was attentive to my questions and I did not feel pressured to purchase a vehicle. He took the time to ex Aaron provided me top notch sales service. He was attentive to my questions and I did not feel pressured to purchase a vehicle. He took the time to explain safety features and warranties prior to purchase. I have purchased over a dozen vehicles in my lifetime and this was by far, my best experience with a salesman. I was guarded and ready to negotiate on sales price. I’m a no nonsense person. Aaron quickly comforted my anxieties, and explained the purchasing process in a way that did not make me feel inadequate. He introduced me to other employees at the dealership, and service area. I will definitely refer Aaron and the dealership to others. More