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Classic Lexus

Willoughby Hills, OH

4.9
280 Reviews

2551 Som Center Rd

Willoughby Hills, OH

44094

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Showing 280 reviews

October 28, 2020

Love this dealership very much. everyone there is wonderful and the service is fantastic. This is our 2nd car from them and they really go out of their way to give us the best deal. More

by pja57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Harper, Mathew Dietz, Mo Hemfield and Nick Crea, all fantastic
October 23, 2020

Easiest car shopping ever! My second Lexus lease with michael, told him what I needed and when, delivered and a thorough education on all the new technology! Thank you Michael More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Brittain
October 23, 2020

Aaron Williams did a great job to get the most for our trade. Definitely no hassle purchase when buying at Classic. Highly recommend this dealership. More

by Kathy Moss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
October 09, 2020

I recently purchased a Lexus ES 350 from Classic Lexus. Based on my late husband’s high regard for this dealership, I decided to visit Classic to simply explore the possibility of “replacing” our 2009 Lex More

by Dana M. Yaro-Linderman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Harper
September 04, 2020

I called before going over and was impressed by the dealership from the outside, you could see it was very organized. I was greeted warmly by the receptionist who paged Luka my salesman. Later Scott s More

by RRJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott, Luka, Shelly and Brian
August 29, 2020

Excellent - salesman informative & very helpful. The type of service & care Lexus always provides, this visit & car purchase was no different. Would recommend this dealership to all interested in shopping f More

by Bukow464
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Harper
August 28, 2020

Chris Barnett is the gold standard of how a car dealership should treat people! I will only buy from this dealership going forward with all my car needs More

by Ancarter1821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Barnett
August 08, 2020

Perfect! I really drove poor Michael Brittain nuts, everytime I changed my mind, he just said "ok". He is really good at just going with your search. More

by mbeckman
Recommend Dealer
Yes
Employees Worked With
Michael Brittain
August 08, 2020

Perfect experience From the time I walked into the dealership everyone treated me with patience and kindness with their expertise. Joe Kennedy is absolutely the best in More

by SG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Kennedy, Kevin Borris, Matt Dietz
August 01, 2020

Excellence Personified I have probably bought 15 or more new cars in my lifetime and this was by far the best experience I've had. From the first contact to the last everyt More

by gmcmunn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Arnold, Manny Britnell, Jessica Tiedman, Kevin Borris
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