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Classic Lexus

Willoughby Hills, OH

4.9
275 Reviews

2551 Som Center Rd

Willoughby Hills, OH

44094

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Showing 275 reviews

March 09, 2021

Professional and efficient! Excellent dealership, will certainly return for my future purchases. Took the time to personalize the experience. Provided valuable feedback and transparency throughout the pro More

by jacksonjohnson.ch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Nash, Luka and Aaron
March 01, 2021

All the staff we dealt with were courteous and professional. The entire transaction was smooth and as fast as can be expected, given all the paperwork that is required. We changed our min More

by fkunstel
Recommend Dealer
Yes
Employees Worked With
Michael Brittain
January 30, 2021

Great experience at Classic Lexus. Friendly and helpful employees. And the car is just what I wanted. The people there were very attentive and made sure all questions were answered. More

by Hitchfan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luka Peric, Harry Dunn, Jamie Oschip
December 16, 2020

The staff is warm, welcoming and friendly. Everyone was so willing to help me. It is an overall great place and I recommend them to anyone looking for a car More

by SB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Harry
November 09, 2020

Classic is, by far, a 5-Star business. Everything was immaculate ! Greeted warmly by every employee there. Top notch service. I worked with Chris Barnett - takes all the time with you that you need - More

by Margie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Barnett
October 28, 2020

Love this dealership very much. everyone there is wonderful and the service is fantastic. This is our 2nd car from them and they really go out of their way to give us the best deal. More

by pja57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Harper, Mathew Dietz, Mo Hemfield and Nick Crea, all fantastic
October 23, 2020

Easiest car shopping ever! My second Lexus lease with michael, told him what I needed and when, delivered and a thorough education on all the new technology! Thank you Michael More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Brittain
October 23, 2020

Aaron Williams did a great job to get the most for our trade. Definitely no hassle purchase when buying at Classic. Highly recommend this dealership. More

by Kathy Moss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
October 09, 2020

I recently purchased a Lexus ES 350 from Classic Lexus. Based on my late husband’s high regard for this dealership, I decided to visit Classic to simply explore the possibility of “replacing” our 2009 Lex More

by Dana M. Yaro-Linderman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Harper
September 04, 2020

I called before going over and was impressed by the dealership from the outside, you could see it was very organized. I was greeted warmly by the receptionist who paged Luka my salesman. Later Scott s More

by RRJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott, Luka, Shelly and Brian
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