Classic Lexus

Everyone very professional and helpful w both of my purchases, out of state transfers, and service. Since moving to Ohio and looking to trade in for snow preparation from SoCal. I’ve purchased 2 vehic purchases, out of state transfers, and service. Since moving to Ohio and looking to trade in for snow preparation from SoCal. I’ve purchased 2 vehicles in 2 yrs at Willoughby Hills. Carlsbad Lexus and Willoughby Hills Lexus are who I recommend. Thanks again More

Great atmosphere, friendly staff, efficient processing, excellent service. Chris Barnett is a wonderful sales professional. excellent service. Chris Barnett is a wonderful sales professional. More

Never disappointed on any of my visits to the dealership Great service/attention. given any time I have been there. I love the attention? dealership Great service/attention. given any time I have been there. I love the attention? More

Good experience, good explanation of car technology. The whole process moved along quickly. Contact info for dealer personal was given and encouragement to call with questions. The whole process moved along quickly. Contact info for dealer personal was given and encouragement to call with questions. More

Very patient and accommodating. They treated me exceptionally, taking the time to clearly show me all the options on the car. Knowing there is so much to learn, they offered to come They treated me exceptionally, taking the time to clearly show me all the options on the car. Knowing there is so much to learn, they offered to come to my house or me come back to the dealership for another tutorial on things I may still not understand. This is a great dealership, Jeremy is a good salesman (no "used car salesman" stuff). I love my car! More

The staff was very easy to work with and listened to find exactly what I was looking for. They took the time to answer all of my questions and ease my anxiety with purchasing a car. exactly what I was looking for. They took the time to answer all of my questions and ease my anxiety with purchasing a car. More

All those at this dealership were very pleasant and moved me along without much waiting time. I was very pleased with my salesman and especially pleased with the Delivery & Technology specialist. The fina me along without much waiting time. I was very pleased with my salesman and especially pleased with the Delivery & Technology specialist. The finance manager was pleasant and certainly was knowledgeable with all the paperwork involved. More

Fantastic experience ,our salesman, Chris Barnett was very knowledgeable, professional and easy to talk to. He is a genuinely nice person and cares about his customers. Highly recommend Classic Lexus . E very knowledgeable, professional and easy to talk to. He is a genuinely nice person and cares about his customers. Highly recommend Classic Lexus . Everything about the dealership from sales to service is exceptional. More

Very professional while approachable and friendly. The facility is very welcoming ,the sales person is very knowledgeable and the manager is wonderful. The entire purchase process was smooth and enjoy The facility is very welcoming ,the sales person is very knowledgeable and the manager is wonderful. The entire purchase process was smooth and enjoyable.Will go back for the next vehicle. More

Excellent experience, our salesman, Jeremy Staebler was not only very professional in his presentation of the Lexus model Tx 350 that we were interested in, he kept communication open and was very supporti not only very professional in his presentation of the Lexus model Tx 350 that we were interested in, he kept communication open and was very supportive with us during the few weeks that it took for the car to be delivered from the factory to Classic Lexus. The support staff including the manager Brian, technology specialist Dominic Medved and finance manager Aaron were all very courteous and instructive during the delivery of the car. Lastly, we live about 70 miles from Classic Lexus, our salesman Jeremy arranged to have Classic Lexus send a car and driver to pick up my wife and I at our house and take us back to Classic to pick up our new Lexus at the dealership. All in all a very low pressure highly satisfying car purchase. I look forward to a continuous and long relationship with this dealer. More