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Classic Lexus

Willoughby Hills, OH

4.9
298 Reviews

2551 Som Center Rd

Willoughby Hills, OH

44094

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Showing 298 reviews

April 04, 2025

Michael Arsham provides an extremely comfortable atmosphere in which to deal. Michael’s incredible attention to detail creates confidence in the buyer-me. Brian Nash is the pro who has smartly sup More

by manoflaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Arsham, Brian Nash
April 02, 2025

Classic Lexus is my go to place to buy and service all my Lexus SUVs!! Outstanding sales staff, services consultants and technicians. Looking to buy or lease a Lexus...ask for Manny Britnell. I recommend More

by CJ Collins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Britnell
April 01, 2025

I got my 70000 mile service today . When I got home I found out, they didn’t even vacuum my car. They usually do so I’m very disappointed that they didn’t. I spent over $1000 today, inc More

by bilingliao
Workmanship
Recommend Dealer
No
Employees Worked With
Justin Baca
Apr 04, 2025 -

Classic Lexus responded

We apologize for the oversight on this. Please feel free to stop by and we will correct this issue and get your car cleaned up.

April 01, 2025

I've been buying cars from Michael and Classic for 25 years. They're service only gets better More

by tim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
michael britton
March 31, 2025

As a previous Lexus owner, I have always received excellent service from this dealership. They have always been very accommodating and easy to deal with. This includes the sales department as well as More

by dwaterwash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Acacia Clarkson, Dominic Medved, Aaron Williams
March 22, 2025

Most professional dealership Ive ever seen. Great culture, friendly knowledgeable people. Would definitely buy again. More

by Davehartman13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy, Brian, Aaron
March 12, 2025

I just purchased my second Lexus from this dealership, and once again, it was an outstanding experience! My sales representative, Jermery was incredibly pleasant and professional. He made the entire proce More

by DTillman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jermery
February 25, 2025

Everyone very professional and helpful w both of my purchases, out of state transfers, and service. Since moving to Ohio and looking to trade in for snow preparation from SoCal. I’ve purchased 2 vehic More

by MelC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brittain , Eric Nicolli - They are great sales and service professionals
February 24, 2025

Great atmosphere, friendly staff, efficient processing, excellent service. Chris Barnett is a wonderful sales professional. More

by malewis55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Barnett
February 22, 2025

Never disappointed on any of my visits to the dealership Great service/attention. given any time I have been there. I love the attention? More

by Janet Vettel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brittan, Joe Tote, and Grant Salerno
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