
Classic Honda
Streetsboro, OH
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If I was rating only our salesperson, I would give him 5 stars. Tony was helpful, attentive, and knowledgeable. He went out of his way to be accommodating. I would recommend him. If I am rating the overa stars. Tony was helpful, attentive, and knowledgeable. He went out of his way to be accommodating. I would recommend him. If I am rating the overall experience and the dealings of the management, I would give it 2-4 stars. We knew there was a mechanical issue with our trade-in. However, they tried to say that it devalues the trade-in by the full estimated cost of the service from their service department. That is utterly and resoundingly disingenuous, disrespectful , and dishonest. The service (quoted at FOUR times higher cost than quotes we received from a commercial car service company) did not cost the dealership as much as they charge for. Plain and simple. To say it does is simply a lie and should have not even come to us as a proposal. Add to that they wanted to take the cost of new tires and windshield out of it (both standard costs of a trade-in and thus why you do not receive full value for them) and I feel that their initial dealings with us were exceptionally poor. With some push back, they did work with us a degree, however, I think they could have done better and should have been more honest from the start. Be prepared. They get 4/5 overall for Tony and for working with us after the initial offer. More
Everyone was very pleasant to work with. I didn’t experience the high pressure sales tactics as it isn’t needed when Honda makes a great product. I didn’t experience the high pressure sales tactics as it isn’t needed when Honda makes a great product. More
I have been a patron of this dealer since the dealership opened. I have bought vehicles and leased vehicles and never had a bad experience. Today the leasing and financing young men spent four hours with me opened. I have bought vehicles and leased vehicles and never had a bad experience. Today the leasing and financing young men spent four hours with me making sure I had the right vehicle with the right add-ons. Their patience was amazing. I would recommend Classic Honda to everyone! More
The sales staff is great. Rob has provided us with a great auto at a great price for the 3rd time now. We will continue to buy from Classic Honda in Streetsboro Ohio. thanks B Rob has provided us with a great auto at a great price for the 3rd time now. We will continue to buy from Classic Honda in Streetsboro Ohio. thanks Big Swede More