Classic Honda

Researched used Insights. Saw one at Classic Honda. Go to Dealer, and they say that car that was listed on line (3 different sites) was sold, but they have others. OK, so I drive one with Gary (very nice sal Dealer, and they say that car that was listed on line (3 different sites) was sold, but they have others. OK, so I drive one with Gary (very nice salesperson). We get back, and I tell him for the milage I won't pay that price. Another man comes over, and I say, if you can prove to me what you have in the car, we can start talking. He says come with me. In the process of him "showing me", Kara the GM arrives. She say to him NO! I ask what is the best price, she says $15,400. OK. I leave. More research over 3 days. I see the same "Sold car" STILL online?? Then I "Trade in" the EXACT $15,400 car on THEIR web site, comes back MAX trade value $13,100! THEN, they have the car LOWERED to $15,100!!?? I return and proceed to tell Gary, then who arrives?? Kara the GM. I state all items previous, and she says "Our site trade in is just a general Estimate. I say, you don't use it for customers?? Just a ballpark! I say, why is the "Sold" Car STILL on-line? She doesn't know, can't control web sites!? (Less than 24hrs later, gone from internet??!!) Then I say, why was the price lowered, you told me $15,400. She says "That was for THAT DAY!!!" WHAT?? REALLY?? I will be calling the BBB to report bait and switch. If you want to be lied to, go talk to Kara and the Classic team! If you are interested in being ripped off, go to Classic. Just Horrible! They prey on uninformed consumers. Stay Away!!! More

We took our Pilot in for service. After replacing struts and inner tie rods the vehicle was returned with terrible steering. Took it back said something feels loose and they said oops, we didn't do the ali and inner tie rods the vehicle was returned with terrible steering. Took it back said something feels loose and they said oops, we didn't do the alignment correctly so they did another one. We took it home and the steering was still bad. So we took it back and told them the steering still felt like something was loose. They drove it, and said our tires were bad and wanted us to buy new ones. It didn't feel like bad tires (I'm a gear head that's been driving and working on vehicles for 25 years) but we had them looked at by two different shops and told us they aren't brand new but there's nothing wrong with them. Took it back to the dealer who told my wife I'm a mechanic and I know it's the tires so we aren't going to do anything else with it. So we took it to an independent shop and they immediately found that the inner tie rods were bad and replaced them. PROBLEM SOLVED. Went back to the dealer to let them know and ask them to make the situation right (refund the work they did and pay for the 2nd garage work, only $300 but it was the principle). They refused only agreeing to refund their work out of good will and give a $250 credit for oil changes. ARE YOU KIDDING!?!?!? After screwing up my Pilot and not being able to fix it, I'm not letting you touch it again. And as far as refunding out of good will, when you fix stuff and it's still broke that's called a warranty not a refund. SO THEY DID NOTHING!!!! More

I drive from Akron to get my 2002 civic Si serviced here. They're honest, friendly, respectful of my time, flexible, & happy to answer any questions. They also don't charge extra to install bulbs & Honda wip They're honest, friendly, respectful of my time, flexible, & happy to answer any questions. They also don't charge extra to install bulbs & Honda wiper blades. Pricing was very reasonable & no hassles over expired coupons! I was in the car business at a competitor for 7 years, so I'm no babe in the woods. You can trust these guys to service your car. More

Recently bought a 2011 Honda Civic from Classic Honda in Streetsboro, and I couldn't be happier with my decision to shop at this dealer. From the second my wife and I got there, everyone we encountered was Streetsboro, and I couldn't be happier with my decision to shop at this dealer. From the second my wife and I got there, everyone we encountered was friendly and knowledgeable - most of all our salesman Peter. I had already test driven many cars at several other dealers, and none of the salesmen I encountered treated my wife and I with the same courtesy and respect as Peter. He knew detailed information about every car on the lot and politely answered all of our questions with out any pressure to buy. The day we bought our car, we realized there was a nail in the tire. When we brought it back to the dealer the next day, they took care of it without a hassle. I definitely recommend this dealership to anyone looking to buy a new car. More

What a pleasant encounter dealing with an honest straight forward car sales man, Jacob at Classic Honda on Colonial Drive in Orlando, Florida. From the first time we met Jacob we felt at ease. His pleasant forward car sales man, Jacob at Classic Honda on Colonial Drive in Orlando, Florida. From the first time we met Jacob we felt at ease. His pleasant attitude and willingness to answer any and all of our questions meant a lot to us. He is very informative as well as patient and made our new car acquisition a very pleasant experience. Thanks Jacob you will most definitely make many more car buyers happy with your professionalism and helpfulness. Agneta More

Test drove the CRV after a long day of check out other cars. I absolutely fell in love with car. Liz was great and listened and respected that I had just started looking at vehicles and that I would be ba cars. I absolutely fell in love with car. Liz was great and listened and respected that I had just started looking at vehicles and that I would be back. I next had exactly the opposite experience at our local M**** dealership and while I liked the car and was looking for a ballpark price, I wrote the car off my list immediately because of the salesman and the dealership philosophy. After a few more car reviews I returned to Classic with my wife (it is her car!) so she could drive it. Liz took the extra time with her and explained all of the features and my wife fell in love with it as well. I felt no pressure during the sales end and felt we achieved a reasonable price in a short period of time. I look forward to future visits to classic. Thanks.. More

My salesperson, Nancy, was very easy to work with and not intimidating or pushy at all. She was able to get me the deal I was looking for. Kaitlyn was very friendly and knowledgeable and a pleasure to work intimidating or pushy at all. She was able to get me the deal I was looking for. Kaitlyn was very friendly and knowledgeable and a pleasure to work with. More

I had an outstanding experience at Classic Honda. Even though I have less than stellar credit, Honda was willing to work with me and I was able to lease not 1 but 2 vehicles in the past month from them! though I have less than stellar credit, Honda was willing to work with me and I was able to lease not 1 but 2 vehicles in the past month from them! Other dealerships would not even consider me when I walked through the door... including one who already had my business. Classic's sales and financial teams were extremely friendly and helpful, along with others on staff. I will continue to buy/lease cars from Classic Honda for years to come because of employees like Adam, Dave and Liz! Keep up the great work! More

Very pleasant experience overall. Sales person was knowledgeable, friendy and overall helpful. Dealer willing to negotiate on the price. All promises were kept and the vehicle was ready for pickup w knowledgeable, friendy and overall helpful. Dealer willing to negotiate on the price. All promises were kept and the vehicle was ready for pickup when promised. More

I have heard good things about Classic Honda in Streetsboro and as I was in the need for a car to drive, I wanted to see if what I heard was true. I first shopped on-line, and found the website Streetsboro and as I was in the need for a car to drive, I wanted to see if what I heard was true. I first shopped on-line, and found the website to be easy to navigate and that is where I found the type of car I was looking for. I went in, test drove, liked the car, and made an offer. We agreed to the counteroffer and away I went. Nice doing business with Classic Honda. Mike More