Back

Classic Elite Sugar Land - Service Center

Sugar Land, TX

4.6
2,198 Reviews

2,198 Reviews of Classic Elite Sugar Land - Service Center

Sort by
May 13, 2024

Service advisor so rude and pathetic service. 5 hours and no update and says if you don’t like it take it somewhere else More

by honda200405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John smith
May 13, 2024

Great customer Service. And that was quick. The only place in town I will take. My pick up More

by alfordf53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Everyone was attentive, professional and efficient. A 2 hour wait ended up being less than hour! More

by CBerk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

I just want to thank everyone at the mechanic shop for such a great service. More

by nickh788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Eric, Rick, and Melissa took care of everything, keeping me informed every step of the way. Figuring out what was wrong and getting it repaired in a reasonable amount of time. The shuttle service is awesome More

by Basshog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

The service was very good as usual, but the cost has gone up way too much. More

by w.h.c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristen Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Awesome,great, superb. I would take my car back to the dealership for further repairs if needed More

by sherylflouisl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Alexandri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
May 10, 2024

i had to wait 4 hours for a oil change and tire rotation no one explain anything during this wait time More

by corneliusbarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

This was a nightmare experience! They urge you to communicate via text then don't really communicate especially if they are off that day. Their attitude is "not my problem" More

by matt@ccotex.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

From making the appointment to rolling out the door, the whole experience was easy! Chris makes thing super easy and seamless for me. More

by thesackettfamily
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
...
32
...