Classic Elite Chevrolet Sugar Land
Sugar Land, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 9:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Overall experience: as poor as it can be. Made appointment online whereafter I would get contacted for confirmation. Never received any confirmation. Reached out myself via the chat functi Made appointment online whereafter I would get contacted for confirmation. Never received any confirmation. Reached out myself via the chat function, whereby I was promised that somebody would reach out. Also received 5 different e-mails from 3 different e-mail addresses, promising that somebody would reach out. Never happened. Had to reach out myself again to get the appointment confirmed. Show up at the appointment, to be told that it was extremely busy, and it might take 3-4 hrs (even with an appointment). Decided to take an Uber home, all the way back to Cypress since I did not want to wait 3 or 4 hrs. Arrived home, after about an hour and get a phone call straight away that the car is ready...................... Very poor communication on all aspects. Why do you promise that somebody will reach out when you have no intention to do so. (Received 2 mails from D. Hoth, 2 from D. Alexander and 1 from Taylor stating that they would reach out shortly. Nobody reached out) More
Clean, professional. Service took way too long. Especially with an appointment . Didn’t reset one tire sensor. So, I had to make another trip Service took way too long. Especially with an appointment . Didn’t reset one tire sensor. So, I had to make another trip More
Thank you Mike Guerrero for the great customer care you provide to your customers every service visit I’ve had with you it has been superb provide to your customers every service visit I’ve had with you it has been superb More
Awesome customer service. . Great staff especially Margerie. She is great and very understanding and so helpful... . Great staff especially Margerie. She is great and very understanding and so helpful... More
Very friendly and nice experience to deal with the classic Elite surgery land and they honored their website price. Un like the classic elite on Hwy 6 who would not honor it. I would tell everyone to classic Elite surgery land and they honored their website price. Un like the classic elite on Hwy 6 who would not honor it. I would tell everyone to deal with the sugar land and stay away from Hwy 6 dealer. More
Mr Arevalo was awesome! !! The whole experience at Classic Chevrolet was great!! Definitely recommend to all our friends !! The whole experience at Classic Chevrolet was great!! Definitely recommend to all our friends More