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Classic Elite Buick GMC
Houston, TX
2,614 Reviews
The largest selection of both New & Used Buick and GMC Vehicles Available at Classic Elite Buick GMC
Your automotive needs are our first priority here at Classic Elite Buick GMC. Conveniently located in along the I-10 corridor serving the greater Houston area and beyond. We have an abundant supply of popular GMC and Buick vehicles including GMC Sierra 1500 and 2500HD Trucks, GMC YUKON and YUKON XL, GMC Terrain, GMC Acadia, Buick ENVISTA, Encore GX ,Buick Envision, Buick Enclave our 7 passenger Buick vehicle. Don't forget we have a large selection of FLEET/COMMERCIAL Trucks as well.
We are sure you'll find the vehicle that fits your needs. Looking to save on your purchase, just ask about our specials. There are many used SUV, Trucks and car options that will compliment all budgets.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 6:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 2,614 reviews
January 31, 2015
11 days to fix brake fluid leak Took my truck in for scheduled maintenance; and brake fluid leak. Got my truck back 11 days later. Service wouldn't answer my calls. Service didn't c Took my truck in for scheduled maintenance; and brake fluid leak. Got my truck back 11 days later. Service wouldn't answer my calls. Service didn't call to update me. Salesman wouldn't help me. You can't get General Manager or Service Director on ?the phone. Left messages that never got answered. Never again. More
by chas
Employees Worked With
Javier. Neal. Rick. mark.
September 22, 2014
Very Poor Experience I had a really poor experience at West Point. I believe the name of my salesman was Echo or Etko. I came in to to a 2009 BMW 750LI. It was originally I had a really poor experience at West Point. I believe the name of my salesman was Echo or Etko. I came in to to a 2009 BMW 750LI. It was originally listed on Ebay for 29k, a vehicle with 50k miles. I found that to be the best bargain online and I called in immediately. I originally spoke to a gentleman name Jay and he was very helpful and informative. However my schedule and his conflicted and unfortunately had to deal with Echo. I test drove the vehicle, the BMW had a some type of battery issue and was less than a perfect ride. Even still I figured we can work out a deal, get some of those minor issue corrected and still drive home with a new car. Upon working the deal Echo attempted to sell the car to me for about $5000 more than what the advertised price was even AFTER I told him the special. He goes back and comes back and still tries to sell it to me for about $2000 MORE than what the advertised price was and basically write the original arrangement off claiming that whoever listed it for so cheap "could loose their job". I was less than amused. When asked if I could take the BMW to a BMW dealership and have it checked out he said I would have to wait until monday and if there is any other issues that they will not be willing to fix it or address it. It was very clear than when he realized he was not going to be making nearly as much on the deal as he hoped he became very short, impatient and downright rude. I asked about warranty and he threw some number at me and wouldnt let me speak to a manager. I really wish I wouldve seen Jay that day and maybe things wouldve been different. More
by TopRahman
Employees Worked With
Echo
March 10, 2014
My husband purchased a vehicle to surprise me and it was quite a surprise! The dealership took our deposit and did not disclose that they had already decided to sell to another party. Even after knowing t quite a surprise! The dealership took our deposit and did not disclose that they had already decided to sell to another party. Even after knowing this information they did not contact my husband and after several hours of making the deposit he arrived with a cashier's check so that he could pick up our vehicle. When he arrived they let him know the vehicle was sold and if the other party decided not to purchase they would let us know. What, I thought it was sold??? What makes it worse is that the GM was going to make it right or maybe I misunderstood him....no call and no follow up with in the agreed timeline to make it right. Too bad people don't live up to their word. More
by honestlinds
Employees Worked With
The GM
September 12, 2012
Came in for an oil change. Was greeted immediately before I even shut the door on the truck. Prompt and friendly service. Work was completed at the exact time quoted and the price was reasonable for the wor I even shut the door on the truck. Prompt and friendly service. Work was completed at the exact time quoted and the price was reasonable for the work performed. Will use again in the future. ****Update: Second Visit, charged for a transmission service, but did not actually perform the service.***** More
by redassaggie00
Employees Worked With
Mike Mayer, Leeland Thomas
