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Classic Chevrolet Sugar Land

Sugar Land, TX

Overview
Employees
Reviews
Vehicles
4.6
4,849 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles. Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs. With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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13115 Southwest Fwy

Sugar Land, TX

77478

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Showing 4,849 reviews

September 16, 2025

When I initially discussed the work to be done with the representative, I was quite upset because I felt that I had not been treated fairly previously. However, when I returned to the dealership to pick up More

by jpearltaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Alexandri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kisha, Cashier (very personable)
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Sep 16, 2025 -

Classic Chevrolet Sugar Land responded

Hello, thank you for your kind words and we are glad we were able to meet your expectations. If you're ever in need of more help, please let us know! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 16, 2025

Eric was kind, courteous and easy to talk with. He went above and beyond to find what I wanted in my new vehicle. He even assisted me in returning the rental car. Who does that? Terrific customer s More

by bwilson1948
Recommend Dealer
Yes
Employees Worked With
Roberto Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruth
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September 15, 2025

Hope they will have send out service coupon or price match other dealership for same discount in the future. Westside Chevrolet do offer 10 % service discount to customers , but Classic Chevrolet will More

by stephencheng2020
Recommend Dealer
Yes
Employees Worked With
Ma
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Sep 16, 2025 -

Classic Chevrolet Sugar Land responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We will look into this process. Thank you for leaving feedback.

September 15, 2025

Delay in return text/calls. Repairs to radio did not fix problem. $250 discount was promised but not applied. More

by jwlascinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik
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Sep 16, 2025 -

Classic Chevrolet Sugar Land responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We will get with Erik. If you are willing to give us another chance, please contact Kevan Tvrdy at 281-900-4171 so he can understand your situation better in order to try and turn your experience around. Thank you, Classic Chevrolet Sugar Land

September 15, 2025

Throughout the transaction I was informed every step of the way. Very clean building. Great job! More

by sclove4.sc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renee Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Sermano
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September 15, 2025

I've been a loyal customer of this dealership since 2018, starting with leasing a 2018 Tahoe. I then purchased a 2021 Tahoe in 2020 and recently bought a 2026 Traverse on September 8, 2025. I've been thoroug More

by FaraSalahshour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Sermeno
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September 15, 2025

Needed a new battery, promptly received a price quote and got booked in and resolved within hours. Great servive. More

by kdochert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Lazo
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Sep 16, 2025 -

Classic Chevrolet Sugar Land responded

Thank you so much for your kind words! We’re thrilled that Erik provided such thorough and attentive service. We’ll be sure to share your praise with him—Erik will be thrilled! We truly appreciate your feedback and your trust in us.

September 14, 2025

Great job even found a recall and job was preformed very well and service writer was on point thanks More

by jerrycarabajal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer name Mike
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Sep 15, 2025 -

Classic Chevrolet Sugar Land responded

Thank you so much for your kind words! We’re thrilled that Mike provided such thorough and attentive service. We’ll be sure to share your praise with him —Mike will be thrilled! We truly appreciate your feedback and your trust in us.

September 13, 2025

Isabel was my service agent and she was such a big help to my situations she had empathy towards my personal situation. She also communicated with me about my car service and kept her word as promised. Tha More

by greendeonte29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier
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Sep 16, 2025 -

Classic Chevrolet Sugar Land responded

We’re so glad to hear Isabel was able to support you with empathy and clear communication. She truly cares about our customers and it’s wonderful to know she made your service experience a positive one. Thank you for sharing your kind words!

September 13, 2025

It was a. Great experience, Process was fast and easy. Jeff was very helpful , thank you! More

by canbhr22
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff
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Sep 14, 2025 -

Classic Chevrolet Sugar Land responded

Thank you so much for your kind words! We’re thrilled that the service team provided such thorough and attentive service. We’ll be sure to share your praise with them—they’ll be thrilled! We truly appreciate your feedback and your trust in us.

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