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Classic Chevrolet Cadillac
Denison, TX
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My husband and I have been doing business with this dealership for 17 years. We have worked with Danny Baxley several times while purchasing vehicles. He is always a professional and goes out of his dealership for 17 years. We have worked with Danny Baxley several times while purchasing vehicles. He is always a professional and goes out of his way to make the whole experience enjoyable. He is an asset to this business. More
Sent an email with no response so I am attaching it to this. I am sending this email because I feel like your service team let me down. I have brought my car back to the dealership since I purchased it this. I am sending this email because I feel like your service team let me down. I have brought my car back to the dealership since I purchased it there I have the receipts, I trusted they had me in their best interest but boy was I wrong. Attached is the service I had done back in March and one from yesterday. I was told yesterday that I needed new tires (look at my Carfax I have 37,048 miles left) well if you look at the tires they appear ok however the inside is completely bald when I asked why, I was told they fired the old service team and this will never happen again. Well it shouldn’t have happened in the first place. If you look at my service record back in March its obvious that the tires were wearing not one word from your team even though I asked them to check because it had a vibration I was told at pickup everything was good. I was given a quote for tires 587.72 and 40.00 of the alignment. To me that is a slap in the face so I have chosen to take my business elsewhere just wanted you to be aware of my frustration. My advice to you would be do your job and inform the customer if there is an issue. I have to take the blame for my ignorance and not reviewing every inspection but lesson learned. I will be leaving a service review to warn others to read the Multi Point Vehicle Inspection and not trust that everything is ok. More
Marcel really made my experience quick and painless! He made car buying a thrill! Definitely recommend anyone and everyone to go and see Marcel for all their car buying needs! made car buying a thrill! Definitely recommend anyone and everyone to go and see Marcel for all their car buying needs! More
They made buying a car a pleasant experience. Marcel is one of the best salesmen I have ever dealt with. Definitely recommend buying a car from here. one of the best salesmen I have ever dealt with. Definitely recommend buying a car from here. More
I WENT IN TO GET A QUOTE AND LEFT WITH THE PREFECT TRADE. SERVICE WAS EXCELLENT. ZEP WAS THE BEST SALES PERSON I HAVE EVERY DEALT WITH PAST OR PRESENT SERVICE WAS EXCELLENT. ZEP WAS THE BEST SALES PERSON I HAVE EVERY DEALT WITH PAST OR PRESENT More
We used Danny Baxley and he was great. He didn't speak over me because I'm a woman, he talked to all of us including our 14 year old son about our pickup and tried to make sure and point out features spec over me because I'm a woman, he talked to all of us including our 14 year old son about our pickup and tried to make sure and point out features specific to each of us. He was honest and upfront and didn't try to make a more expensive sale just because he could. He really seemed like he was in it to make sure we got what we needed, not just to make money. The lot was super clean and organized. Even though we didn't use the dealerships banks and went through our own bank for the loan Josh Lemmonds still helped us out with making sure our bank sent over all the necessary paperwork and was super helpful throughout the process. More