Classic Chevrolet Cadillac
Denison, TX
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I have purchased many vehicles from this dealership over the years even before it became Classic Chevrolet and have sent many people up there to purchase vehicles as well.The sales team have always been out the years even before it became Classic Chevrolet and have sent many people up there to purchase vehicles as well.The sales team have always been outstanding but unfortunately the service department is a disgrace to say the least! My wife recently had to drop her car off to get serviced and had to wait 45 minutes just for a ride back to work from their shuttle service! Now my son in law took his 2020 Silverado in about 3 weeks ago because headlights would just go off randomly, back up camera quit working, and left it for a week to get fixed! Paid $373.xx for a new key fob since he couldn’t find his spare because they said there was no way they could reprogram without 2 key fobs only to have the same exact problem 2 days later! Took it back and left it another week to be fixed and when he picked it up this morning they charged him over $600!! Service department claims now that because he changed headlight bulbs his warranty wouldn’t cover the work! Warranty was good the first time but not the second!! Classic Chevrolet your service department needs to look up The Magnuson-Moss Warranty Act before cheating their young customers that used their hard earned money to buy your vehicles that you can’t fix! Needless to say I will not be purchasing any future vehicles from Classic Chevrolet again! More
I've never experienced a staff that was as friendly as the staff here. From the first phone call to the moment of purchase. My initial contact was with Mr. Danny Baxley. He made it clear that he wanted hi the staff here. From the first phone call to the moment of purchase. My initial contact was with Mr. Danny Baxley. He made it clear that he wanted his customers to be happy when they left the dealership. The entire staff made it feel like you were in the presence of family. Driving an hour away to purchase my vehicle was well worth it. I will be back in the future. As a woman, I didn't feel pressure or talked down to throughout the entire process. Thank you for being so professional and just a great group of people. More
I purchased a 2019 Camaro 2SS from Classic Chevrolet sight unseen and I live 3 hours away. Zephen my salesman, Leah and Todd went above and beyond helping me secure the purchase of this vehicle. This sight unseen and I live 3 hours away. Zephen my salesman, Leah and Todd went above and beyond helping me secure the purchase of this vehicle. This has been, by far, the best car buying experience I have ever had. Service is the key to success in sales and they definitely succeeded. Thank y’all again for the great experience! I will be back. More
Our transaction was handled with professionalism and the entire staff was welcoming. Zephen was the best! He stayed committed to serving our needs and kept us informed as we awaited the arrival of the vehic entire staff was welcoming. Zephen was the best! He stayed committed to serving our needs and kept us informed as we awaited the arrival of the vehicle. Both Billy and Zephen stayed true to their word and gave us the opportunity that was promised. Thanks to you both. More
Every time I have been to Classic, I've been greeted with open arms and smiling faces. I have bought two Honda's and this will be my first Chevrolet all from Classic. Danny Baxley was so helpful in gett with open arms and smiling faces. I have bought two Honda's and this will be my first Chevrolet all from Classic. Danny Baxley was so helpful in getting me the exact car that I wanted, he was GREAT! More
Danny Baxley was my sales person and was very couteous.He gave us good service and information about the car and contract..He was friendly and I would refer him and Classic to others for a car. Thanks. gave us good service and information about the car and contract..He was friendly and I would refer him and Classic to others for a car. Thanks. More