Classic Buick GMC

All went well, thank you. Moses got the two vehicles ready and scheduled the pick up with no problems. Moses got the two vehicles ready and scheduled the pick up with no problems. More

Dealership snuck in ad on fees after I was specifically told they would waive those fees. I have documentation saying no fees would be added. None. So, curious how the $599 was added when I was told many t told they would waive those fees. I have documentation saying no fees would be added. None. So, curious how the $599 was added when I was told many times that fee would be waived. Would return the car if I could and go elsewhere. Ten days later, numerous phone calls and no resolution. Salesman is not responding to texts or phone calls. GM and other sales managers not responding to phone calls. Still don’t have certified paperwork or floor mats for the vehicle. Next step is to reach out to the owner. This dealership took what could have been a great review, and through lies, avoidance and trickery have earned one star. It would be lower if I could give less. Sad. Gives car dealers a bad name when they play games like this. More

Most every dealer is nice/accommodating BEFORE you purchase a vehicle. Classic Elite Buick GMC is also great AFTER the deal is done. purchase a vehicle. Classic Elite Buick GMC is also great AFTER the deal is done. More

We had a great experience. Eddy assisted us and was very patient with us. He asked questions and provided valuable information regarding our 'large' purchase. We visited wit Eddy assisted us and was very patient with us. He asked questions and provided valuable information regarding our 'large' purchase. We visited with him three times before finalizing the purchase and Eddy always greeted us in a welcoming, friendly and helpful manner and stuck with us thru the hours long process to finalize our purchase. Eddy called and emailed us to keep us informed as we moved through making the final decision to purchase the vehicle. He was reassuring and never seemed frustrated when we asked to look at multiple vehicles and inquired/compared features of each. Eddy was informative and full of experience. Thank you, Eddy! In addition, Lanh in finance also took plenty of time answering all of our many questions and explained packages very well so we could determine which ones would work for us and be of benefit. Lanh was also very patient and that was much appreciated. Lanh also followed up immediately with a question I sent to him for some clarification. Thank you, Lanh! Finally, Angel came to the rescue with showing us all the ins and outs, features, etc. of the new vehicle. Our last new car purchase was a 2013 Avalanche, so technology has definitely leaped forward, and Angel was so on point in showing us all the features of the new purchase and where to find additional information. Angel took the time to ensure we loaded much needed apps, created our user information, connected us with OnStar, took us on a tour to explain how the service area worked and introduced us to the parts area which was very helpful and we made our first purchase during that walk thru. Thank you Angel! We also received follow up calls to confirm we were satisfied and to inquire if there were any additional questions that needed clarification or addressed. Thank you for a positive experience, again, with such a large investment. More

I’ve had my vehicle here a few times for various service needs. Donavon is an awesome advisor who took the time to actually understand my issues. needs. Donavon is an awesome advisor who took the time to actually understand my issues. More

it was a pleasure working with Eddy, who is one of the best sales advisors I've encountered, and Eddy was also helpful with addressing concerns I had prior to the vehicle purchase. I highly recommend this best sales advisors I've encountered, and Eddy was also helpful with addressing concerns I had prior to the vehicle purchase. I highly recommend this gentleman. Excellent dealer with good quality customer service thanks READ MORE More

My service rep Kahn was awesome. The staff that greeted me was very professional and pleasant. The cleaning staff was on point with making sure the facility was clean. The cashiers w The staff that greeted me was very professional and pleasant. The cleaning staff was on point with making sure the facility was clean. The cashiers were very sweet and nice. The experience was great. More

This is probably one of the only GMC dealerships that had rentals/loaners available. Holly made the process of dropping off and picking up my car super easy. She kept my informed of my vehicle status with te rentals/loaners available. Holly made the process of dropping off and picking up my car super easy. She kept my informed of my vehicle status with texts and phone calls which was super convenient. 10/10 highly recommend More

It was a pleasure working with Eddy, who is one of the best sales advisors I've encountered - the reason I proceeded to purchase my first ever pick-up truck. Eddy was also helpful with addressing conc best sales advisors I've encountered - the reason I proceeded to purchase my first ever pick-up truck. Eddy was also helpful with addressing concerns I had prior to the vehicle purchase. I highly recommend this gentleman. More

He is a excellent dealer with good quality custumer service thanks good dealer good evrutu service thanks good dealer good evrutu More