Claremont Toyota - Service Center

I am happy with the entire experience with Claremont Toyota. From the greeting kiosk to the valet pulling up my car. I usually see Steve in service and he is awesome. Toyota. From the greeting kiosk to the valet pulling up my car. I usually see Steve in service and he is awesome. More

I was promised a starbucks giftcard on the flyer when I got my car serviced. I was then told they ran out and offered anything. I checked under my seat and found a used latex glove underneath from the tech got my car serviced. I was then told they ran out and offered anything. I checked under my seat and found a used latex glove underneath from the tech that serviced unit. More

The service advisor seemed like he was in a rush and didn’t have time to answer any of my questions.. didn’t have time to answer any of my questions.. More

Good selection of new models in stock compared to other dealers. Wish the sales rep knew more info. on the car he’s selling. Told me the car came with ventilated seats when I ordered it only to find out it dealers. Wish the sales rep knew more info. on the car he’s selling. Told me the car came with ventilated seats when I ordered it only to find out it didn’t when I picked it up. Was more interested in taking my money than showing me the car I ordered when it came in. I actually had to tell him that I wanted to test drive it first. Also dealer added options weren’t even installed when he told me the car was ready. I had to take it back to the service department 3 days later. More

good customer service, but parts are way over priced. feels like price gouging to me, i don't like it. feels like price gouging to me, i don't like it. More

Very efficient and our service man Bernie was great! One improvement would be to offer Uber to get back to pick up car instead of just home to find your own way back. Also they first said we needed a One improvement would be to offer Uber to get back to pick up car instead of just home to find your own way back. Also they first said we needed a lot of things that we had last time. So my husband had to remind them. So it would have cost twice as much if my husband did not keep careful track. More

The quality of the services provided were great. The initial check in and paperwork of tire quality and inspection was great. Some opportunities for Claremont Toyota, Snacks should be provided if gu The initial check in and paperwork of tire quality and inspection was great. Some opportunities for Claremont Toyota, Snacks should be provided if guests are going to wait 2 -3 hours. I get it, you cant rush the work due to quality. However, water for a lounge area when you d not even know when you might leave is awful. My estimated time for completion said 7PM and I checked in at 11AM with appointment. Additionally, an estimated guess and update as the car is moving would make sense. If dominos pizza can track every pie they make from order to delivery the dealer should be able to let you know the status of the service. When I text and asked for an update, both times my questions went unanswered. Why do you use SMS if you're only going to update twice, once at check in and once its ready. More

3 hours for oil change R U kidding me i never going back for oil change that’s for sure for oil change that’s for sure More

Everyone was very helpful and welcoming. The staff is friendly and fast. Thank you for the quick service The staff is friendly and fast. Thank you for the quick service More

Scott Zalibra is always there to make sure we get the best service. We trust him 100% to take care of our car. best service. We trust him 100% to take care of our car. More