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Claremont Toyota - Service Center

Claremont, CA

4.4
3,066 Reviews

3,066 Reviews of Claremont Toyota - Service Center

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March 02, 2025

What I don't like about service at the dealer is that I have no contact with the person who is working on my car. If I have any questions, they need to be relayed through a 3rd party. I had several questi More

by CALLIE1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yong Zhao
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Cordero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Villela
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Claremont Toyota responded

Callie, It's important that both our service process and communication are seamless and we're disappointed to see that has not been the case. We'd like the opportunity to speak with you about this further, as we're always looking to improve and make sure our guests are satisfied with both the service and communication they receive. Please contact us when you have a moment. We look forward to hearing from you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 28, 2025

I am very pleased with the friendly & competent staff and service. I will continue using Claremont Toyota. More

by PEARLLADY1151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Mayorga
Mar 03, 2025 -

Claremont Toyota responded

We’re thrilled to hear you had a great experience with our team. Your continued support means a lot to us, and we look forward to serving you again at Claremont Toyota! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 28, 2025

Claremont Toyota is a reliable dealership to buy your car. They give great customer auto care service in a timely manner. More

by concetta19@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Armas
Mar 03, 2025 -

Claremont Toyota responded

We're thrilled to hear you had a positive experience with us. Providing reliable service and care is our top priority. Enjoy your new car, and we look forward to assisting you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 28, 2025

Michael went above and beyond to help me. Also the technician who worked on my car was patient and helpful. That’s why I come here. I trust you and everyone I have worked with. More

by DALZIRE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 03, 2025 -

Claremont Toyota responded

We’re thrilled to hear about your positive experience! Michael and our technician truly appreciate your kind words. Building trust is our priority, and it’s great to know we’re meeting your expectations. Thank you for being a valued customer! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 26, 2025

Great customer service, everything explained clearly, ready as promised. I’ll bring my car back when it’s due for the next check up, Thankyou Toyota Dealership More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Omar Armas
Feb 27, 2025 -

Claremont Toyota responded

Thank you, Victoria! We're thrilled to hear you had a great experience with our customer service. We appreciate your trust in us and look forward to seeing you for your next check-up. Safe driving until then! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 26, 2025

Big dealership with several cars for sale. Popular for service as there are usually long lines, but making an appointment helps. More

by MILES.E.RICHARDSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Claremont Toyota responded

Thanks for your feedback, Miles! We’re glad you found our selection impressive. We appreciate your patience during busy times and are happy to hear that appointments help. We’re continually working on improving our service experience for everyone. Looking forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 26, 2025

I always get great service there and the staff makes you feel like you’re family More

by DWIGHT1207
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Claremont Toyota responded

Thanks for the fantastic feedback, Dwight! We're thrilled to hear that you consistently enjoy our service and feel at home with our team. We appreciate your support and look forward to welcoming you back soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 25, 2025

Was very well taken care of. Kept me up to date on processes. Over all process was Great. Will definitely refer friends and family. Service adviser Oscar Omar Armas was v More

by FVORDAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Armas
Feb 26, 2025 -

Claremont Toyota responded

Thank you for your fantastic review! We're thrilled to hear that Oscar provided you with excellent service and kept you informed throughout the process. Your referrals mean a lot to us. We look forward to serving you and your friends and family in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 24, 2025

Dawn Valdez did an incredible job of communicating with me the entire process. Once my appointment was made, the car was in and out, with the new part installed, in less than 20 minutes. Couldn't imagine More

by AFVet_30na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Valdez
Feb 26, 2025 -

Claremont Toyota responded

We're thrilled to hear about your positive experience with Dawn and the quick service. We strive to make car servicing efficient and enjoyable. Your feedback means a lot to us, and we look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 19, 2025

You guys damaged my wheel studs the week prior when I took it in for an oil service. Went back the following week because it started to make a noice again you guys said it was my wheel studs when no one More

by MARTINEZOSCAR1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Feb 19, 2025 -

Claremont Toyota responded

Oscar, It's important we take care of our guests' vehicles when they're in for service. We understand you've already spoken to our service team about this concern, but should you like to discuss this any further, please don't hesitate to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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