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Claremont Toyota - Service Center

Claremont, CA

4.4
2,856 Reviews

2,856 Reviews of Claremont Toyota - Service Center

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October 27, 2024

Scott was very helpful in keeping us informed when we dropped off our car. He was thorough in explaining the problem and how it was going to be fixed. More

by SRADELEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in Service
Oct 28, 2024 -

Claremont Toyota responded

Thanks for sharing your experience! We're thrilled to hear that Scott provided thorough communication and support during your car drop-off. We strive for excellent service and appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 26, 2024

This was a 5000 mile check up on my new Highlander. I am pleased with everything so far. More

by PHILGOSS56
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Claremont Toyota responded

Thanks for sharing your experience, Phil! We're thrilled to hear that your 5000-mile check-up went smoothly and that you're pleased with your Highlander. We appreciate your feedback and look forward to serving you in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 26, 2024

Claremont Toyota’s service department is reliable, courteous, and friendly. Work is always performed in a timely manner More

by INFO@ICI.AERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Talavera Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Claremont Toyota responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our service department. Our team strives to provide reliable and friendly service, and your feedback truly motivates us to keep up the good work. We look forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 26, 2024

Service was prompt, service personnel very courteous, and professional. Only one observation, the car was not washed !? Places where we have had our cars serviced always return the cars WASHED. More

by ANGELOTAMBURRANO1938
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Claremont Toyota responded

Angelo, We're glad you received prompt and quality service. Should you like to discuss our car wash policy or any other concerns that you have, please don't hesitate to reach out. We're always here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 25, 2024

New car first time to here, reception staff explain patiently, professional and kind attitude, saving my money. More

by JH_588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Claremont Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that our reception staff made your first visit a great experience. We strive to provide exceptional service while helping our customers save. Looking forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 25, 2024

I’m very happy with the service at Claremont Toyota, everyone is so nice. I really appreciate your commitment to your customers. More

by ALANIZCLAUDIA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Oct 28, 2024 -

Claremont Toyota responded

We’re thrilled to hear you had such a positive experience at Claremont Toyota. Our team is dedicated to providing excellent service, and your kind words truly motivate us. Looking forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 25, 2024

Great people, great service, knowledge personal , friendly, courteous and ready to help, on top of everything and very intelligent, keep up the great work!!!!! More

by ARMANDOROBLES215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Sánchez
Oct 28, 2024 -

Claremont Toyota responded

Thank you, Armando! We’re thrilled to hear you had such a positive experience with our team. Your kind words inspire us to keep delivering excellent service. We appreciate your support and look forward to serving you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 24, 2024

Claremont Toyota’s service department is reliable, courteous, and friendly. Work is always performed in a timely manner. More

by SPRINGER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Claremont Toyota responded

We're thrilled to hear you had such a positive experience with our service department. Providing reliable and friendly service is our priority, and we appreciate your feedback. Looking forward to seeing you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 23, 2024

I’m, overall, satisfied with the service. Alex was very friendly. I had to return a second day to get a new battery installed. I had the time to do it, and I was okay with it, but if I had th More

by SONJEACRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 24, 2024 -

Claremont Toyota responded

Sonjea, We're happy that overall you are satisfied with your experience here. It was not our intention to inconvenience you and have you return a second time. We'll be working to complete all services the first time in the future and we look forward to providing you with the 5-star service you deserve at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 23, 2024

The service was fast, the workers were really nice. I loved that they offered free coffee and waters. I will be returning! More

by MARISSADORADO52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Claremont Toyota responded

We’re thrilled to hear you had a great experience! Our team takes pride in providing fast and friendly service, and we’re glad you enjoyed the complimentary coffee and water. We can't wait to welcome you back soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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