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Claremont Toyota - Service Center

Claremont, CA

4.4
2,603 Reviews
Call Service Center (909) 542-1828

2,603 Reviews of Claremont Toyota - Service Center

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June 09, 2024

I felt that my customer loyalty was brushed aside with my last service issue. I had a recurring brake problem with a car that barely gets driven and the service advisor and service manager chose to disregar More

by JRADOGNA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Wright
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Jun 10, 2024 -

Claremont Toyota responded

This is very disappointing to read, as this is something that should have been addressed by our team while you were here. At your convenience, we'd like to learn more about this and make sure we address this brake concern properly. We look forward to speaking with you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
June 09, 2024

A welcoming professional greeting ,great service and a very reasonable and relaxing atmosphere to complexion. More

by CGSBEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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Jun 10, 2024 -

Claremont Toyota responded

Hi CGSBEAN, thank you for your kind words and 5-star review! We are thrilled to hear that you enjoyed our welcoming professional greeting, great service, and relaxing atmosphere. We appreciate your feedback and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
June 08, 2024

Excellent employees, efficient, clean waiting area and beverages available. Service writer Luis Macias does and outstanding job explaining any needed repairs More

by GLENNBOZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Macias
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Jun 10, 2024 -

Claremont Toyota responded

Thank you for sharing your positive experience, GLENNBOZAR. We're thrilled to hear that you found our employees to be excellent and our waiting area clean and efficient. Luis Macias will be delighted to hear your kind words about his outstanding service. We look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
June 07, 2024

Everything went well with the service of my 4runner. Enough said, blah, blah, blah blah blah More

by GREGDAWS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Claremont Toyota responded

Hi GREGDAWS2, thank you for taking the time to share your positive experience with us regarding the service of your 4Runner. We are thrilled to hear that everything went well for you. If you have any future automotive needs, don't hesitate to reach out. Thank you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
June 07, 2024

Time required for a given service is far too long. But far worse than that, is that it takes 15 to 20 minutes to get your car after you have fully checked out and are ready to drive off. The system is More

by JIMF3
Service Time
Recommend Dealer
No
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Claremont Toyota responded

Jim, Your time is valuable, which is why we appreciate you bringing these concerns to our attention. We'd like to speak with you about this further, as we're always looking to assist our guests in as timely a manner as possible. Please contact us when you have an opportunity. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
June 07, 2024

Great Customer Service! I trust this Toyota dealership more than other dealerships in Southern California. More

by BRYAN.SHAVALIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Alsalamony
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Claremont Toyota responded

Hi BRYAN.SHAVALIAN, thank you for your positive feedback! We're thrilled to hear that you had a great experience with our customer service team. We appreciate your trust in us and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
June 07, 2024

I love Claremont Toyota, salesman are honest and always take care customers, nice place to buy a car ❤️❤️❤️ More

by EROQUE1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil tarin
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Jun 10, 2024 -

Claremont Toyota responded

Thank you for your positive feedback, Eroque! We're thrilled to hear that you had a great experience at Claremont Toyota. Our team takes pride in providing excellent service to all of our customers. We appreciate your business and look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
June 06, 2024

It tooks 3. 5 hours-4H for oil change with an appointment. This is too much More

by KYLEYU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
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Jun 07, 2024 -

Claremont Toyota responded

We don't disagree with you. An oil change should be completed in a much more timely manner. We appreciate your patience and your bringing this to our attention. When you have a moment, we'd like to learn more about when you stopped by, so we can look into why it took this long. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
June 06, 2024

Service department for Claremont Toyota is really performing an Excellent job, I’m depending on them to have my cars in optimum condition More

by ADELLOTFY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jun 07, 2024 -

Claremont Toyota responded

Hi Adellotfy21, thank you for sharing your positive experience with our service department at Claremont Toyota! We are thrilled to hear that they are exceeding your expectations and keeping your cars in optimum condition. We appreciate your support and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Helpful
June 06, 2024

Honest no nonsense buying a car is hassle free. Staff are friendly and very efficient More

by MARTINEZJULIUS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey Rey Palma Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabricio Escobal
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Claremont Toyota responded

Hi MARTINEZJULIUS5, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff friendly and efficient. We strive to make the car buying process hassle-free for all our customers. We appreciate your feedback and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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