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Claremont Toyota - Service Center

Claremont, CA

4.4
3,069 Reviews
Call Service Center (909) 542-1828

3,069 Reviews of Claremont Toyota - Service Center

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May 18, 2024

I was very pleased with service lady she went a live and beyond to help me with everything Great service More

by SHRIZVI77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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May 20, 2024 -

Claremont Toyota responded

Hi Shrizvi, thank you for taking the time to leave such a positive review! We're thrilled to hear that our service exceeded your expectations. Our team always strives to go above and beyond for our customers. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 18, 2024

Best dealership in this area excellent service Best appraiser Good behavior Good financial deals Best More

by ZAHID22MALIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Arturo Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Claremont Toyota responded

Hi Zahid, thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you had such a positive experience at our dealership. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 17, 2024

Sales, finance and service departments were all extremely pleasant to work with. They were efficient, conscientious and cared about our concerns. TY More

by RITROJET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Imber Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Claremont Toyota responded

Hi RITROJET, thank you for your kind words! We are thrilled to hear that you had a positive experience with our sales, finance, and service departments. Customer satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 17, 2024

Customer service awesome , resolution to my problem was poor. Took in my vehicle with an obvious issue that was pointed out the technician couldn’t figure it out. Something that should be within warranty More

by HARVYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Claremont Toyota responded

Harvya, While pleased to see you received quality customer service, we're disappointed we were unable to duplicate this vehicle issue. At your convenience, we'd like to learn more about this and schedule a ride along with a technician, so we can try to diagnose this concern. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 17, 2024

Over priced , quality of work below sub par, customer service below sub par. Will not return. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oswaldo
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May 17, 2024 -

Claremont Toyota responded

JD, It's very discouraging to read this and see that you are dissatisfied. Your feedback is extremely valuable to us and we'd like to learn more about where we've fallen short here. Please contact us when you have an opportunity to speak. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 17, 2024

I had a big issue with service service management resolved it and made my experience a little better More

by DREFFERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Claremont Toyota responded

We're glad that we were able to resolve this issue. Should you have any other questions or concerns in the future, please don't hesitate to let us know. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 17, 2024

Slow and expensive, friendly staff and nice lounge. The work seems good but not worth what they charge for labor. More

by GENTRY282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Claremont Toyota responded

While pleased to see you receive quality service, we're disappointed you're dissatisfied with the cost and speed of this service. Your satisfaction is our top priority here, so please don't hesitate to reach out should you like to discuss any of these concerns further. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 17, 2024

Great and wonderful service has been delivered to me. As always looking forward to the next maintenance. More

by KCLANY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Zalibra
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May 21, 2024 -

Claremont Toyota responded

Hi KCLANY, thank you for your kind words! We are thrilled to hear that you had a great experience with our service. Looking forward to assisting you with your next maintenance. Let us know if there is anything else we can help with. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 17, 2024

thank you very much for the service you gave me and the kindness. thanks thanks. More

by RAMONSOLO54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Claremont Toyota responded

Hi RAMONSOLO54, we're delighted to hear that you had a positive experience with our service. We appreciate your kind words and are grateful for your feedback. If you need any assistance in the future, please don't hesitate to reach out. Thank you for choosing us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 17, 2024

The service was excellent. I loved how I received a phone call telling me it was time. I knew it was time, but I received the phone call by 10am the day after my odometer cha More

by ELMAGNIFICORUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
May 20, 2024 -

Claremont Toyota responded

Hi Rudy, thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed the excellent service and that our team was able to assist you in a timely manner. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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