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Claremont Toyota - Service Center

Claremont, CA

4.4
3,069 Reviews
Call Service Center (909) 542-1828

3,069 Reviews of Claremont Toyota - Service Center

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June 06, 2024

Service department for Claremont Toyota is really performing an Excellent job, I’m depending on them to have my cars in optimum condition More

by ADELLOTFY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jun 07, 2024 -

Claremont Toyota responded

Hi Adellotfy21, thank you for sharing your positive experience with our service department at Claremont Toyota! We are thrilled to hear that they are exceeding your expectations and keeping your cars in optimum condition. We appreciate your support and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 06, 2024

¡Experiencia increíble! El personal fue súper amable y atento. ¡Me ayudaron a encontrar todo lo que buscaba! 10/10, lo recomiendo totalmente. More

by MORENO.EMIR
Recommend Dealer
Yes
Employees Worked With
Oscar de Leon
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Jun 07, 2024 -

Claremont Toyota responded

Hola MORENO.EMIR, muchas gracias por tus amables palabras! Estamos encantados de saber que tuvo una experiencia increíble con nuestro personal y encontró todo lo que estaba buscando. Su recomendación significa mucho para nosotros! Esperamos volver a verte pronto. Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-150

June 06, 2024

Great customer service and work. Was also able to use a rental due to the nature of the work that needed to be done (it required a few days and I needed a car for work, childcare pic More

by Prisla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Claremont Toyota responded

Prisla, thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service and that our team was able to accommodate your needs with a rental car. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 06, 2024

I want to point out that Joseph Cozart is amazing sales person. He made us feel comfortable and never pressured us. He answered all our questions with impressive professionalism. More

by ERIKAOCAMPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cozart, 5 Stars ⭐️
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Jun 10, 2024 -

Claremont Toyota responded

Hi Erika, thank you so much for sharing your positive experience with Joseph Cozart! We're thrilled to hear that he provided you with exceptional service and made you feel comfortable throughout the process. If you have any more questions, feel free to reach out. We appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 06, 2024

It tooks 3. 5 hours-4H for oil change with an appointment. This is too much More

by KYLEYU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
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Jun 07, 2024 -

Claremont Toyota responded

We don't disagree with you. An oil change should be completed in a much more timely manner. We appreciate your patience and your bringing this to our attention. When you have a moment, we'd like to learn more about when you stopped by, so we can look into why it took this long. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 06, 2024

My service advisor Phil is very knowledgeable and trustworthy. I been coming over 3 years and rate him 5 stars ⭐️ every visit. More

by HOWARDRTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Service department
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Jun 07, 2024 -

Claremont Toyota responded

HOWARDRTK, thank you for your kind words about Phil! We are thrilled to hear about your positive experiences with him over the past 3 years. We appreciate your loyalty and look forward to continuing to provide you with excellent service in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 01, 2024

Phil Tarin is an amazing Service Advisor. He keeps us informed of the work and worked very hard to get work done by the end of the day. Phil is always great to work with. We always seek hi More

by LATENT_IMAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Tarin
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Jun 03, 2024 -

Claremont Toyota responded

Hi Bob, thank you for sharing your positive experience with Phil. We are thrilled to hear that he provided excellent service and that you consistently seek him out. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 31, 2024

Muy buna atención en todo tipo de servicios personal muy amable estoy muy feliz con la atención que nos an brindado More

by AZUCENAGARCIAG88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Claremont Toyota responded

Hola AZUCENAGARCIAG88, nos alegra saber que haya tenido una experiencia tan positiva con nuestro equipo. Brindar un excelente servicio y crear un ambiente amigable para nuestros clientes es siempre nuestra principal prioridad. Gracias por tomarse el tiempo para compartir sus comentarios! Saludos, Equipo de relaciones con el cliente guestrelations@claremonttoyota.com 909-625-1500

May 30, 2024

Never tried to upsell repairs or service that was not needed. I trust my service advisor Scott to do what needs to be done at a fair price and when promised. More

by GCREIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Zalibra
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May 31, 2024 -

Claremont Toyota responded

GCREIMAN, thank you for sharing your positive experience with us! We're thrilled to hear that you trust our service advisor Scott and that you found our pricing fair. We always strive to provide honest and reliable service to our customers. We appreciate your feedback and look forward to serving you again. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 29, 2024

The techs need to clean their hands before touching painted surfaces. My car was clean when it went in and came back with two oily hand prints on the hood. More

by MKEEGAN117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Claremont Toyota responded

It's important we return vehicles looking better than how they were dropped off, which is why this is disappointing to read. We'll be sure to address this with our team and we'll be making sure something like this is not repeated. Thank you for bringing this to our attention. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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